Pension Chauchau

Pension Chauchau Reviews

Pension Chauchau

Hakubano-mori, Hakuba Village, Kitaazumi District, Nagano Prefecture, 399-9211, JapanSee Hotel Details
Pension Chauchau
Pension ChauchauPension ChauchauPension Chauchau
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1 night

Guest Reviews

9.4/10
Amazing
14 review
Verified reviews
Location9.4
Amenities9.3
Service9.5
Cleanliness9.5
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All reviews(14)
Positive reviews(14)
Reviews with photos/video(7)
Great service(7)
Clean and tidy(5)
Guest User
Standard Twin Room
Stayed in Feb 2025
Traveling with friends
12 review
10/10
Outstanding
Posted on Jun 8, 2025
Good breakfast. Owner are kind. Good for stay.
Guest User
Standard, 4 Beds, Mountain View
Stayed in Dec 2024
Family
1 review
9.5/10
Amazing
Posted on Jan 12, 2025
My family had a great time staying in your beautiful home feel like accommodation. People are very friendly and accommodating will definitely recommend for people looking for a place to stay in hakuba.
Anonymous User
Standard Twin Room
Stayed in Dec 2024
Family
1 review
9.0/10
Great
Posted on Jan 5, 2025
The bed was pretty nice ,service very good.
Anonymous User
Standard Twin Room
Stayed in Mar 2025
Couple
1 review
10/10
Outstanding
Posted on Apr 15, 2025
Lovely spacious room, close to the ski slopes, convenient parking, very nice room.
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Cheng
Standard Twin Room
Stayed in Dec 2024
Family
2 review
10/10
Outstanding
Posted on Feb 4, 2025
A very good family hotel (feels like it's run by a family), the room is clean, tidy and warm, the staff is very enthusiastic and patient, the breakfast and dinner are delicious, dinner is booked extra, 2800 yen per person, the whole French set meal, very pleasantly surprised, although the room does not have a toilet but it does not feel inconvenient, the shower room has a circulating hot water bathtub. You can feel the owner's care, recommended
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SSW Board House Lorraine
Standard Twin Room
Stayed in Feb 2025
Solo traveler
8 review
10/10
Outstanding
Posted on Apr 26, 2025
The room is very big and close to Wulong Ski Resort. I didn't get dinner that day, but I saw others were having a good meal. The bathroom was clean too! There is a microwave and a refrigerator outside the room, which is excellent. The hygiene is very good and I am very satisfied with it. The WiFi is also fast.
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มี๊เอ๋ น้องริว น้องคิน
Standard, 4 Beds, Mountain View
Stayed in Nov 2024
Family
3 review
10/10
Outstanding
Posted on Dec 26, 2024
It is a small, homey, warm pension. The accommodation is lovely. The bathroom is shared, but the heater in the hallway is on all night. Breakfast is farmhouse style, simple and clean. There is a lot of bread to choose from.
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こなつつ
Standard Twin Room with Mountain View
Stayed in Jan 2024
Couple
6 review
9.5/10
Amazing
Posted on Feb 25, 2024
I used it on a snowboarding trip! The rice was delicious and the quantity was just right.This was my second time using this restaurant and I was very satisfied! The bath was spacious and spacious as a family bath. I was able to purchase a discount ticket for a day-trip hot spring, and I bought a day-trip hot spring ticket at the end of the snowboarding the next day. Although there are other shops in the pension district that interest me, I would like to use it again because I feel safe. I think you and your family can use it with peace of mind. I ended up only taking pictures of the food 😂
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Guest User
Standard Twin Room with Mountain View
Stayed in Jan 2024
Family
5 review
8.5/10
Very Good
Posted on Feb 8, 2024
It's about a 20-minute walk from the train station and the pension. The nearby pensions are so pretty. The rooms are surprisingly small. And women might feel a little uncomfortable in terms of facilities. There are separate bathhouses for men and women, but they are open, so about 4 people can fit. And there are 2 bathrooms on each floor, so if there are a lot of people in the pension, it might be inconvenient to wash up and use the bathroom. There are only pensions around, so you have to go quite far to use a convenience store. I think it took me an hour round trip. ㅠㅠ The best score here is the food. Italian food that you can only eat here. It comes out as a course meal, and it's really luxurious and full of the chef's sincerity. You should definitely try the food here!! It's really the best of the best ~👍👍 The distance to Hakuba Ski Resort is about a 20-minute uphill walk. It's hard to go up, but if there's a lot of snow on the way down, you can ride a snowboard down. ^^ A shuttle bus runs around. If you time it right, It's only 5-10 minutes away You can get on if you go out The facilities aren't very comfortable But it's not that inconvenient I'm leaving with good memories because of the family-like atmosphere Thank you
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night hell
Standard Triple Room
Stayed in Dec 2023
Traveling with friends
7 review
9.0/10
Great
Posted on Jan 6, 2024
The location of the hotel is very good and the appearance is also very good, but the accommodation environment is not very good and you cannot use the room toilet, but the dinner and breakfast are great! Very unique and delicious
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Guest User
Standard Twin Room with Mountain View
Stayed in May 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Jun 3, 2024
The owner was a lovely man with a smile. The place was clean and the service was excellent. I only had breakfast, but the homemade bread was delicious and it was a very satisfying stay.
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zona0714
Standard Twin Room With Mountain View
Stayed in Feb 2025
Traveling with friends
6 review
10/10
Outstanding
Posted on Jun 23, 2025
老闆夫婦很熱情 去鎮上購物還順帶送我們去車站 房子也打掃得很乾凈 離滑雪場和車站都不遠
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Guest User
Stayed in May 2023
Other
6.0/10
Posted on Jun 4, 2023
Does it look Swiss? It is a pension. There are two private baths that can be used if they are vacant. The number of rooms is about 10, which is not that many, so there is no time limit, but it doesn't feel crowded. Well, is it about 2-3 people capacity? It feels like a hot spring and you can feel comfortable. Towels are only hand towels, so it is recommended to bring a bath towel. The room looks like a normal pension, but there are no facilities such as a refrigerator. I feel the age of the building, but it is clean as it is. It seems that the meal may be delayed depending on the timing. Impression that dinner at 7:15 for check-in at 3:30 is a little late. I wish I had a choice. Is the meal creative French? A menu like However, considering the accommodation fee, the meal was good and the homemade bread is delicious. Convenience stores are close by car. Well, it is a feeling that it is neither possible nor impossible as a whole. It's close to Hakuba Goryu, so it's easy to access if you're going to Goryu. You can also walk.
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Guest User
Stayed in Jan 2024
Solo traveler
8.0/10
Very Good
Posted on Feb 29, 2024
個人で営業されているペンション。ゆえに規模は大きくないので団体客や学生グループに遭遇することは少なそうな、ゆっくりしたい人にはお勧めな宿でした。 立地は高速バス停留所ある国道148号と白馬五竜スキー場の中間あたりにあり、マイカー、公共交通どちらで訪れるにも可もなく不可もなくって感じ。スキー場行くには宿から7、80メートルほど、坂上った先にあるバス停からシャトルバスで向かえます。帰りは全て下り坂になるので歩いても帰ってこれますが10分~15分はみた方がいいかな。 何か飲み食いするものを買いたいとなるとスキー場のベース基地であるエスカルプラザか、宿から車で5、6分のコンビニかになります。コンピには歩いて行くとなると片道30分はかかります。 宿の食事は欧風創作料理と案内されてますが、フレンチとイタリアンの融合のような食事でした。味は申し分なくとても美味しかったです。ボリュームは男性には少し物足りないかも。ライスはお代わり出来るのですが、ハッキリ案内を言われたり何処かに書いてあるでもなかったので分からずに戸惑うかも。同じく朝食のパンもお代わり出来るようですがこちらも案内あるわけでもなく。聞けば良いのにと言われればそれまでですが、そうしたことを誰もが聞ける訳でもないので明確な案内はやはり必須だと思います。口頭での案内省くならテーブルへの案内文掲出でも良いので。 周辺の同規模のペンションとの違いとして、有名だと食後の飲み物、コーヒー紅茶がよく付いて来ますがこちらはありません。必要な人は個別に有料で追加注文するかたちです。朝食ではコーヒーか紅茶は付いてきます。自分が訪れた時はコロナ禍真っ只中だったのでやっていたか分からないですが、夕食後食堂でお酒が楽しめる(勿論別料金)ようでした。 部屋は広々とはいかないですが寝泊まりするには十分。他の方が書いていたテレビの位置ですが確かに目線より高く見づらい感じでした。距離で調整しないと反射などで画面が見づらく、配線の問題から勝手に場所も変えれずストレスを感じました。自分が泊まった部屋は角に備え付けた木製の台の上にテレビが置いてあったのですが、その台から吊り下げる位の高さが快適に見れる限界の高さ位でした。このあたりは是非改善してほしいですね。せっかく各部屋DVDプレイヤーで無料で宿貸し出しの洋画邦画など観れるとなっているのに、そのためのテレビが観づらいのはマイナスポイントになりかねないと思いました。 あと部屋にはユニットバスとトイレあるのですが、こちらへの扉は施錠されています。必要とする人は宿泊プランがバストイレ付きとなり基本料金が上がります。逆に必要としないなら基本料金は周辺の同規模宿より安めで泊まることが可能です。 部屋以外のでのトイレですが客室のある2階のトイレは他の人が書いていたように男女の個室トイレが隣り合っているなんとも微妙な作りでした。スペース的に仕方なさげでした。女性に関しては面倒でしょうが1階フロント横のトイレを使うことをお勧めします。こちらは男女ちゃんと入口から別々になってます。 お風呂はこちらも既出ですが広くはないです。所謂家族風呂的な、大人だと2人が定数、無理して3人入れるかというものが1室、基本一人用無理して二人で入る?ってものが1室でした。どちらも例えば両親と子供1人とか、片親が子供と一緒とかで考えればまぁありかなと言う大きさです。特別清掃が行き届いていないとか、薄暗いとか、マイナスポイントになることがあるようには感じませんでしたが、逆にアピールできるような要素も特にはありませんでした。HP案内だと冬季以外にはテラスでジャグジーが楽しめるようですので、冬に利用のかたでお風呂を楽しみたいかたはエスカルプラザか周辺の温泉施設を利用しましょう。ちなみにこちらも案内あったわけではないですが、一応清掃時以外で24時間入浴可能なようでした。 スキースノーボーダーの気になる乾燥室ですが、こちらは別室があるという感じではありませんでした。通路を仕切って棚を設置し温風ヒーターを置いてあるというどちらかと言うと簡素なものでした。それでも板やブーツ通常程度の濡れなら乾くと思いますが、インナーまで濡れたブーツや内部まで濡れてしまったウェアは部屋で乾かす方が確実です。 食事のお代わりやお風呂の利用案内映画のDVDなど、情報として明確に案内がないことがちょくちょくあり、それが見方によってはホスピタリティー不足に見えてしまうかも知れません。ただオーナー夫妻はとても感じよく気さくな方です。食事の好き嫌いを気にかけてくださったり、手すきであれば送迎を申し出てくださったりと決してサービスが悪いわけではありません。それだけに情報発信が不足しているのが残念でした。
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