Popular Hakone 4-star Hotels

I had a very nice and decent experience staying at Yumoto Fujiya Hotel. Not only was it near the Yumoto station, it was also with numerous choices of restaurants where you could enjoy lunches / dinners. It was particular meaningful to me as you can rarely see restaurants opened outside after 6pm, and i was super hungry at that time. But it’s better to reserve earlier if you decide to have dinner inside the hotel. The room was clean, though not spacious enough (but it’s very common in Japan). The onsen was also nice which opened until 1am at night. Overall, it was a great experience.

I've wanted to go to Tenseien for a long time, and finally I was able to go! I thought it would be just another hot spring inn, but the staff were polite, the atmosphere was calm and comfortable, it was clean and I was able to relax very well. The facility and the waterfalls within the inn are in a historic location, and the hot spring water quality, volume and water source are plentiful, and there is plenty of nature, so I felt it was a really good inn. I'd definitely like to stay again with my family!

The location is not so far from Hakone-Yamamoto station, but if you bring huge luggage it may not convenient. We only brought our backpacks to Hakone. The room is huge, the design is Japanese traditional house/room. We booked a room with bed because we’re not very used to sleeping on floor. We didn’t get a room with river view but that’s alright. The bathroom is okay, they have a very complete bath-amenities and skincare ranges which is nice. We tried the private onsen, we paid about 3300 yen. But it’s worth the experience. The breakfast buffet is pretty nice with many various of foods. Overally it’s a pretty good accomodation in Hakone area.

Awesome Ryokan with pristine service. Hot spring was great too, albeit one was abit too hot. Rebecca was an awesome attendant where she made sure we enjoyed our meals and stay. The only letdown would be the location as there is a slope to get up to the Ryokan which is quite dangerous. One note is that it is hard to get taxi to yama no Chaya where they may reject to drive passenger there. The view is also a bit disappointing. But all in all, an awesome stay!

All I can say is I’m super love the hotel! Very convenient, near the hakone ropeway, near the pirate ship! There is also private and public Onsen. Super love their buffet dinner and buffet breakfast! Highly recommend people and my friends to go! Will revisit again :))

Nice stay . We booked traditional Japanese room, and slept on futon beds. Pillows were uncomfortable though . Our room fee included dinner and breakfast which was very nice. Dinner was tad too cold for our taste ( too many cold dishes) and breakfast was too “fishy”. Although all food was fresh and the service was impeccable. Hotel also has its own onsen , and pretty Japanese garden .

Air conditioning temperature cannot be adjusted, we went in April, it was cool outside and there was only heating option on the controls, no cool air option at all. Had to open the windows to get cool air in, still it was too hot inside. Wasn’t able to get a good sleep. Rude encounter with a staff which I believe was the manager. He was downright nasty and arrogant. I would totally avoid this place, his actions was disgusting. He spoke very limited English which was understandable, however using rude gestures pointing and shooing off guests is such a rude thing to do. Would never go back because of this incident.

If you have extra money, this could be a nice way to indulge. However, a word of warning. If you're arriving at Odawara train station, there's no way to get to the hotel except by the hotel shuttle. Taxis won't take you. And the hotel shuttle won't take you unless you've placed your name on the reservation list ahead of time. Nobody warned me about this. I'd read online that a connecting train takes you near the hotel, but this isn't true either. I arrived during a snow/ice storm and waited over 3 hours before I could get a ride to the hotel. The shuttle driver wouldn't let me on. I called the hotel front desk 3 or 4 times, but they weren't very helpful. I suppose this is the language barrier. They meant well. But regardless, if a shuttle reservation is the only way to access a remote mountain top hotel, it's pretty important to make sure your guests understand this. Once I did arrive, I have to admit the room was beautiful. The buffet dinner was fantastic but not included in the price of the room - a little disappointing, since the room is already so expensive. Lots of extra costs, so be careful. I received a really great massage in my room. The onsen hot spring was very nice, and free (included in room charge). Breakfast the next morning was also included in room charge. The hotel bar was closed, though. There wasn't much opportunity to socialize or meet people. I did check out the lake the next morning, which was beautiful in the snowfall. I'm sharing photos of that. There wasn't time to check out much else because I had to get back on the shuttle bus at 10:30 to catch my next train. I suppose if there hadn't been an ice storm, I would have checked out more of the surrounding area and appreciated it.

Little far from train station, but hotel offer free shuttle bus if you request or certain time. From hotel, they offer shuttle bus to go to hakone Yumoto train station. I had problem to book to add children to stay at website. But hotel staffs helped me to fix this issue. We enjoyed staying this hotel.

We loved it here! I booked a room (Japanese style room for 5 people) for the two of us since this matched my budget best that had onsen access (200$ for the night including dinner and breakfast for two people). The traditional room was right above the garden and the futons were SO comfy, definitely an experience I will never forget! The breakfast and dinner buffet were both great! The have yakatas for borrow on the floors and in the rooms with sandals which was super fun, we wore them to dinner. We only spent one night but they easily held our luggage all of the checkout day. We could see Mt Fuji from the lovely garden (the tip top as most is usually covered by clouds in spring). My only complaint is there is only one single washer dryer in the whole place and my clothes got soaked from the rain so I waited in line but then I realized that this would never feasibly happen so just dried the clothes on hangers and left the door open overnight so all was well… love this place so much!