Hyatt Regency Hakone Resort and Spa

Hyatt Regency Hakone Resort and Spa Reviews

Hyatt Regency Hakone Resort and Spa

1320 Gora, Hakone Town, Ashigarashimo District, Kanagawa Prefecture, 250-0408, JapanSee Hotel Details
Hyatt Regency Hakone Resort and Spa
Hyatt Regency Hakone Resort and SpaHyatt Regency Hakone Resort and SpaHyatt Regency Hakone Resort and Spa
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1 night

Guest Reviews

9.5/10
Amazing
95 review
Verified reviews
Location9.3
Amenities9.2
Service9.6
Cleanliness9.8
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All reviews(95)
Positive reviews(93)
Reviews with photos/video(24)
Great service(26)
Awesome stay(23)
Awesome rooms(18)
Relaxing hot springs(18)
Clean and tidy(12)
Large rooms(12)
Delicious breakfast(11)
Offers pick-up/drop-offs(8)
Negative reviews(2)
Guest User
Twin Room
Stayed in Jul 2025
Family
50 review
10/10
Outstanding
Posted on Aug 20, 2025
Spacious room and nice services. The breakfast has a great variety of choices. Hot spring is nice.
NH25
Mountain View Twin Room
Stayed in Mar 2025
Family
4 review
6.0/10
Posted on Apr 10, 2025
Not really impress.
Glenn Chung
2 Twin Beds Tatami
Stayed in Dec 2024
Family
5 review
9.5/10
Amazing
Posted on Apr 1, 2025
for those who want to run away from busy city life, this establishment offers a good escape. even though single pool onsen, it was enjoyable. spa service was good.
Mark
Mountain View Twin Room
Stayed in Nov 2024
Family
5 review
9.5/10
Amazing
Posted on Dec 30, 2024
Great hotel. Service and amenities amazing (except no gym). Thought the rooms was well designed to provide good rest. In my opinion the breakfast was the star. Top Notch!! All in all great experience.
Pattarin Kuhirunsiri
Twin Room
Stayed in Feb 2025
Family
1 review
10/10
Outstanding
Posted on Mar 8, 2025
Very good services and staff. Good breakfast and offer free shuttle bus.
Jun Puan
2 Twin Beds Tatami
Stayed in Feb 2025
Family
43 review
10/10
Outstanding
Posted on May 3, 2025
Very fun and interesting trip. It is unforgettable for my family.
Asif Iqbal
Mountain View Twin Room
Stayed in Feb 2024
Family
1 review
9.0/10
Great
Posted on Mar 31, 2024
Overall great experience. Service was good. Loved the Onsen, it supersedes everything else. We have Japanese sushi for dinner and it was fantastic, great saki tasting selection.
Aloy Lau
2 Twin Beds Tatami
Stayed in Apr 2023
Family
8 review
9.0/10
Great
Posted on May 16, 2023
Food was good Room was very big and spacious Amenities could be improved but overall was good
Jessiline
2 Twin Beds Tatami
Stayed in Nov 2023
Family
10 review
10/10
Outstanding
Posted on Dec 8, 2023
Stay was very nice . Reception checkin checkout hassle free . Recommend to all
Guest User
Twin Room
Stayed in Mar 2025
Couple
32 review
10/10
Outstanding
Posted on May 7, 2025
The hotel's food is really delicious. We ate dinner, breakfast and lunch in the hotel and were very satisfied. The cost-effectiveness of the food is definitely much better than that in Shanghai!
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Guest User
Mountain View Twin Room
Stayed in Jan 2025
Family
27 review
10/10
Outstanding
Posted on Mar 8, 2025
Excellent hotel Large space, separate wet and dry bathrooms There is also a large balcony with mountain views The buffet breakfast is very rich, with many varieties and delicious Kid-friendly I will stay here again next time
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Guest User
Mountain View Twin Room
Stayed in Dec 2024
Family
8 review
10/10
Outstanding
Posted on Feb 1, 2025
The hotel is nice. There is a shuttle bus to Odaen. There is also a pick-up service at Gora Station.
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Jiapei
Mountain View Twin Room
Stayed in Dec 2024
Couple
3 review
9.0/10
Great
Posted on Jan 30, 2025
The room is clean and quiet. The hotel is located only a 5-minute walk from Kami-Gora Station. The hot spring area is not large. The lobby fireplace is beautiful. I think I would book this again.
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Anonymous User
2 Twin Beds Tatami
Stayed in Dec 2024
Family
79 review
9.0/10
Great
Posted on Jan 28, 2025
Recommended The service is very considerate and in place
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traveler27
Twin Room
Stayed in Apr 2025
Family
13 review
10/10
Outstanding
Posted on Jul 10, 2025
We went as a family of three! We suddenly had the urge to go to a hot spring♨️, so we drove there at night. Anywhere in Hakone would have been fine, so we just picked a hotel at random! As expected from the Hyatt! It was great!
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