Winnerway Hotel Reviews

room not clean, lots of hair spreaded on the carpet. washroom was smelly. the electric socket not working in bathroom. fromt desk staff attitute unwarmly

I rarely get negative reviews, but this time I couldn’t help it. The worst hotel I have stayed in in the past five years, bar none. I drove to the parking lot and looked at the exterior. I thought the hotel was grand, but after I checked in, I realized that it was all just superficial. The facilities are old and the sanitary condition is worrying. There was a pile of dust on the wooden furniture in the room, and there were mold spots all over the bathroom glass and walls. The facilities are old and the kettle is rusty, extremely disgusting! The service staff has a blunt tone and poor service attitude! What's even more exaggerated is that the milk added to the coffee for breakfast has gone rancid, and the service staff didn't notice it. They reminded the service staff that the milk had gone bad, and they replied with "Oh"! The hotel is not cheap. If it is so poorly done, where is your conscience? ! ! Where is the integrity! ! So disgusting!

Very good hotel. The room is very big and spacious. The service is good. There are many businesses around. It is very convenient. I will stay in this hotel next time I go to Dongguan.

The first time I went to Dongguan for basketball, I had to check in at the famous Hongyuan Hotel~ It was full of basketball atmosphere, the service was good, the breakfast was also very good, and the key point was that it was super close to the Hongyuan Club.

The lobby is nice, clean and tidy! The front desk service is good! The room is clean and tidy! Large space! Comfortable! The breakfast is also good! A great experience! I will come again next time!

The room is nice and has a small bar. It is also quite spacious. I just hope the pillows can be improved. They are too soft.

The room facilities are quite good, the space is relatively large, and the parking lot is convenient for parking.

It feels like Hongyuan's home stadium. There is a Hongyuan basketball in the lobby of each room. It feels good if you like basketball. Breakfast is late and there are not many choices. The room is clean. There is no waterproof strip in the bathroom shower room, so water leaks easily and it is easy to slip.

I felt uncomfortable three times staying in the hotel. The receptionist's attitude was really bad. There was no smile. Not only did they not take the initiative to help customers when they had questions, but they also ignored them when they asked. One thing I need to praise is that the cleaning lady had a good attitude and a beautiful smile. The receptionist's attitude at the front desk really needs to be improved. I come to the hotel to consume, and I don't owe you money. How can I be in a good mood if everyone has a crying face? Another thing is that customers are still not happy to run up and down to receive the hotel when buying special products. Can such service do business well? ? ?

The waiter has a bad attitude, the hotel has insufficient air-conditioning and is completely suffocating, and the waiter has no proper arrangements.

The front desk staff has a bad attitude! I didn't expect to encounter such service in a star hotel! I went to the front desk to check in with my ID, but she was busy with her own business, ignored me, didn't take my ID, and didn't say a word to wait. I just stood there waiting for her, and she did her own thing without even raising her head. She was indifferent and expressionless throughout the whole process. I expressed my dissatisfaction, but she didn't say a word of apology, and had a cold face throughout the whole process. The front desk should have surveillance, and the management staff can check whether I am exaggerating! This is the worst hotel front desk I have ever encountered! The room that cost 100 to upgrade is okay, but the one before the upgrade is very average. It is also small and the facilities are relatively old.

The sanitary environment is really good. It is also very close to the club, which is super convenient. There are fruits when you check in, which is super good. As for the breakfast, I personally feel that it is a bit monotonous. There are still too few varieties of many things compared to other hotels of the same level, but overall it is still super good.

Every time I come to Dongguan, I live here. Check-in is convenient and quick. The lobby is upscale. The room is warm and comfortable. The scenery outside the window is not bad. It would be better if there are more bottles of water in the room.

The hotel is very good, the transportation is very convenient, the sanitation is relatively clean, and the Tang Dynasty is relatively high-end. The transportation is relatively convenient, and the room facilities are OK.