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Verified reviews
Location4.4
Amenities4.4
Service4.7
Cleanliness4.6
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All reviews(106)
Positive reviews(34)
Reviews with photos/video(12)
Awesome stay(16)
Friendly staff(11)
Awesome rooms(8)
Offers pick-up/drop-offs(7)
Relaxing hot springs(6)
Tasty dinner(5)
Anonymous User
[Traditional Pure Japanese Style, Spacious 12.5 Tatami Mats] Free Wi-Fi [Japanese Room] [Non-Smoking] [Mountain View]
Stayed in May 2024
Couples
5 review
4.0/5
Very Good
Posted on Jul 2, 2024
One of the best, if not the best spot to stay for a night when we came down to Yumoto.
The foods great, the onsen s sizeable compared to the ones I went before, and it’s a walkable distance away from the Main Street, if not directly adjacent.
I enjoyed every bit of my stay here, and I would love to revisit again in my lifetime.
Guest User
Traditional Japanese Style Room
Stayed in Jan 2024
Couples
3 review
3.2/5
Posted on Mar 10, 2024
a bit far away from the JR train station, and need to climb a slope to get there. Not easy to access if you don't drive. Good lunch and breakfast, good service of the staff. Have bad smell on the floor of the Onsen, and hope this can be improved
Angichan
[Twin With Natural Hot Spring Open-Air Bath] Free Wi-Fi [Twin Room] [Non-Smoking] [Mountain View]
Stayed in Aug 2024
Couples
4 review
5.0/5
Outstanding
Posted on Oct 1, 2024
Peaceful and clean
Guest User
Traditional Japanese Style Room
Stayed in Feb 2023
Couples
3 review
5.0/5
Outstanding
Posted on Mar 22, 2023
Both public bath and rooftop private bath are perfect. Nice and professional staff, tatami room is cozy, meals are fantastic. Extraordinary experience.
Foodadventure
[Traditional Pure Japanese Style, Spacious 12.5 Tatami Mats] Free Wi-Fi [Japanese Room] [Non-Smoking] [Mountain View]
Stayed in Jan 2025
Family
38 review
5.0/5
Outstanding
Posted on Feb 11, 2025
There is a shuttle bus from Hakone Yumoto Station to the hotel. You can book it at the bus information center. There is a Chinese service lady there, very enthusiastic! We took a taxi because we wanted to get to the hotel early, 300 Yen, and called a shuttle bus back to the hotel the next day, which was very convenient! The hotel was unexpectedly good, and we decisively upgraded the balcony room with private bath, which was so cozy! Breakfast and dinner are very appetizing, light but extremely delicious. Open your taste buds completely, savor carefully, and slowly savor the original taste of the food. Paired with a glass of apple beer, it's so comfortable. There is a private bath on the top floor. It is recommended to go if the weather is good. Hakone at night is light and the stars in the sky are blinking, and the body and mind are completely relaxed. The hotel staff are very professional, especially the restaurant service staff. After staying for two days, the same person was arranged to follow and provide services. I originally thought of going again during the cherry blossom season, but it seems that all the rooms with private baths are booked. A hotel worth a second visit!
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6/19
Nataliya De
[Traditional Pure Japanese Style, Spacious 12.5 Tatami Mats] Free Wi-Fi [Japanese Room] [Non-Smoking] [Mountain View]
Stayed in Feb 2025
Family
3 review
5.0/5
Outstanding
Posted on Mar 8, 2025
Clean Japanese-style rooms, nice onsen, fine dining for dinner and breakfast, free shuttle from Hakone-Yumoto Station to the hotel and back
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Guest User
[Traditional Pure Japanese Style, Spacious 12.5 Tatami Mats] Free Wi-Fi [Japanese Room] [Non-Smoking] [Mountain View]
Stayed in Jan 2025
Family
2 review
4.8/5
Amazing
Posted on Feb 13, 2025
A very Japanese-style hotel. It was the first time for me to sleep on high-end tatami, and it felt pretty good. The room felt a bit old, but it was very clean and tidy, with an old-fashioned feel. It's a great accommodation experience for tourists who don't come to Hakone often. The hotel is on a slope, so it's a bit tiring to walk from the station. There is a shuttle bus available. The hotel staff is very professional and friendly, and the experience was very good.
The set meal breakfast is the highlight. Although it is vegetarian, it tastes pretty good. There is a lot of food, and my wife and children can't eat it, and I barely finished it. I will try their dinner next time I have a chance.
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6/7
Guest User
[Traditional Pure Japanese Style, Spacious 12.5 Tatami Mats] Free Wi-Fi [Japanese Room] [Non-Smoking] [Mountain View]
Stayed in Dec 2024
Couples
6 review
4.1/5
Very Good
Posted on Jan 21, 2025
The hotel has a car to pick up at the station. Although the decoration is not new, it is kept clean. Hot and ice water are prepared in the room. They will help to lay the tatami for dinner. The breakfast and dinner are well presented but the taste is average. The only highlight of the dinner is that the beef is cooked well. The hot spring is not bad, there are indoor and outdoor, but the outdoor one is very small.
The room was spacious, the bed was soft, and the meals were plentiful and delicious.
The bath was also spacious and comfortable, so it's a place I'd definitely like to stay at again.
The staff were also very kind.
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6/9
ひろと01
[Traditional Pure Japanese Style, Spacious 12.5 Tatami Mats] Free Wi-Fi [Japanese Room] [Non-Smoking] [Mountain View]
Stayed in Nov 2024
Family
1 review
4.0/5
Very Good
Posted on Dec 31, 2024
It was pretty good. The food was very delicious. It's close to Sounji Temple, so it's a good place for people who like the Odawara Hojo clan.
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Guest User
[Twin With Natural Hot Spring Open-Air Bath] Free Wi-Fi [Twin Room] [Non-Smoking] [Mountain View]
Stayed in Nov 2024
Couples
7 review
4.7/5
Amazing
Posted on Jan 1, 2025
The room was spacious and comfortable. However, since there were only two beds, it was difficult for a couple to sleep together. The food provided by the hotel was delicious.
Pros: The room is very large, the view from the window is beautiful, and the tea and yokan provided are delicious. The hot spring has an outdoor pool, which is very comfortable!! There was almost no one when I went there, and the whole place was reserved. When leaving, there is a shuttle bus directly to Hakone Yumoto Station, which is very convenient. You can take your luggage there and store it at the station by yourself.
Cons: The sound insulation of Japanese-style rooms is always not very good, the outdoor area of the hot spring is relatively small, and I didn’t go to the rooftop to pay to try the loan hot spring. Maybe that is better? The biggest problem is that the hotel is located on an uphill slope. It is breathless to walk up with luggage. It is recommended to take the bus instead of the entrance of the hot spring field, and take a closer station (forgot the name). Of course, if you want to eat Hatsuhana Soba, you can write your name when you pass by and queue up. After checking in, you can almost be in your turn when you come down~
The attitude of the service staff is very good. Generally satisfied.
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Guest User
[Twin With Natural Hot Spring Open-Air Bath] Free Wi-Fi [Twin Room] [Non-Smoking] [Mountain View]
Stayed in Sep 2024
Couples
10 review
5.0/5
Outstanding
Posted on Oct 31, 2024
The Japanese dinner and breakfast provided by the hotel are very exquisite.
The open-air bath in the room is also very nice.
The room is also big enough.
Overall, good value for money.
Worth recommending.