Holiday Inn Express (Haikou West Coast) Reviews

Response from Property: 【InterContinental Hotel, outdoor swimming pool, supporting children's entertainment facilities, charming sea view, free parking space, charging pile, close to Xinhang Port, Xiuying Port, Haikou International Duty Free City (free shuttle bus, dining discount coupons and duty-free vouchers 2778 yuan), Holiday Beach, Wuyuan River Wetland Park, within 10 minutes walk to the beach】Dear guests, thank you very much for giving such a high evaluation to our hotel! We have been committed to providing guests with cost-effective accommodation experience, and your recognition makes us feel very gratified. Our staff always serves every guest with a warm and friendly attitude. It is our honor to make you feel warm and caring. And keeping the room spacious and clean is also our unremitting pursuit. I am glad that the bus near the hotel can bring convenience to your travel, allowing you to easily go to the city center. We look forward to your visit again and provide you with better service! Thank you again for your support and love! Smart Hotel Guest Care Team.

Response from Property: Dear Guest,Thank you for taking the time to share your wonderful experience at Holiday Inn Express. We are delighted to hear that you loved your stay with us.Your appreciation for our rooms, views, and especially the excellent breakfast is truly heartwarming. It's our utmost priority to provide our guests with comfortable accommodations and memorable dining experiences.Moreover, we are thrilled to know that you found our front desk staff to be nice. Their dedication and commitment to providing exceptional customer service are commendable, and we are proud to have them as part of our team.Your satisfaction is our greatest reward, and we are looking forward to welcoming you back again soon. Please do not hesitate to contact us if you have any questions or need assistance in the future.Once again, thank you for choosing Holiday Inn Express and for your kind words. We hope to see you again soon!

Response from Property: Dear Guest,Thank you so much for your wonderful review! We are delighted to hear that you had a great experience and enjoyable time at our hotel. Your satisfaction is our utmost priority, and it's heartwarming to know that you enjoyed our facilities, including the beautiful beaches, golfing options, and delicious food.We strive to provide an exceptional experience for all our guests, and your feedback is extremely valuable to us. Your comments will serve as a motivation for us to continue improving our services and amenities.We are looking forward to welcoming you back for more enjoyable moments. Please feel free to contact us if you have any questions or need assistance with your future bookings.Once again, thank you for choosing our hotel and for sharing your experience with us. We hope to see you soon!Best regards

Response from Property: Dear Guest,Thank you for sharing your feedback about your stay with us. We are sorry to hear that your expectations were not fully met, especially regarding the breakfast options. We understand that as an international traveler, you may have preferred a more diverse breakfast selection. We will take this feedback into account and strive to improve our breakfast options to cater to a wider range of tastes and preferences.We are glad to hear that you found our rooms to be big and spacious, and that the lobby staff were helpful and responsive to your needs. We pride ourselves on providing our guests with comfortable accommodations and exceptional customer service, and it is gratifying to know that we succeeded in this aspect.Additionally, we appreciate your mention of the easy access to ferries, which is indeed a convenient feature for guests traveling to and from Hainan Island. We hope that this made your journey smoother and more enjoyable.Once again, thank you for your feedback. We value your input and will use it to continuously improve our services and facilities. We hope to have the opportunity to welcome you back to our hotel in the future, where we can provide you with an even better experience.

Response from Property: 【InterContinental Hotel, charming sea view, free parking space, charging pile, close to New Seaport, Xiuying Port, Haikou International Duty Free City (duty free voucher 3888 yuan, Gaode taxi subsidy voucher), Holiday Beach, Wuyuan River Wetland Park, within 10 minutes walk to the beach】Dear guests, thank you for choosing to stay in our hotel. We express our sincerest apologies for your dissatisfaction during your stay. If you have a bad experience in this stay, we will humbly accept your suggestions and work hard to improve it, so that every guest staying here will feel at home, and hope to bring you a better stay experience next time. Intimate service, caring ~ I wish you a happy life! Smart Hotel Guest Care Team.

Response from Property: [InterContinental Hotel, charming sea view, free parking space, charging pile, close to New Seaport, Xiuying Port, Haikou International Duty Free City (duty free voucher 3888 yuan, Gaode taxi subsidy voucher), Holiday Beach, Wuyuan River Wetland Park, within 10 minutes walk to the beach] Dear guests, thank you for staying at Holiday Inn Express Haikou Dahua West Coast. We express our sincerest apologies for the dust on the balcony lounge chair during your stay. If you find any dissatisfaction with hygiene during your stay, we will humbly accept your suggestions and work hard to improve it, so that every guest staying here can experience a comfortable stay at home! Looking forward to your next visit~ Intimate service, caring~ I wish you a happy life! The guest care team of the Smart Hotel.

Response from Property: [InterContinental Hotel, charming sea view, free parking spaces, charging stations, close to New Haigang Port, Xiuying Port, Haikou International Duty Free City (duty-free vouchers 3888 yuan, Gaode taxi subsidy vouchers), Holiday Beach, Wuyuan River Wetland Park, within a 10-minute walk to the beach] Dear guests, thank you very much for giving us such a rich and wonderful evaluation, which illuminates us like warm sunshine. Here, I would like to express my most sincere gratitude to you. Thank you for your love and support for our hotel. Your satisfaction is our greatest pursuit. We look forward to meeting you again and writing a beautiful story together. Intimate service and caring ~ I wish you a happy life! Smart Hotels Guest Care Team.

Response from Property: [InterContinental hotel, charming sea view, free parking spaces, charging stations, close to New Haigang Port, Xiuying Port, Haikou International Duty Free City (duty-free voucher 3888 yuan, Gaode taxi subsidy voucher), Holiday Beach, Wuyuan River Wetland Park, within 10 minutes' walk to the beach] Dear guests, thank you for choosing Holiday Inn Express Haikou Dahua. We deeply apologize for the problems that occurred during your stay. We have been strictly checking the hygiene in the hotel. If you find anything unsatisfactory during your stay, we hope you can point it out. We will have dedicated staff to serve you and we will change your room as soon as possible. Our service purpose and goal is to make every guest feel at home and feel comfortable. We look forward to your next visit! Intimate service and caring ~ I wish you a happy life! Smart Hotels Guest Care Team.

Response from Property: [InterContinental Hotel, charming sea view, free parking spaces, charging stations, close to New Haigang Port, Xiuying Port, Haikou International Duty Free City (duty-free vouchers 3888 yuan, Gaode taxi subsidy vouchers), Holiday Beach, Wuyuan River Wetland Park, within a 10-minute walk to the beach] Dear guests, the winter wind has disappeared on the tropical island, and you are accompanied by 20° warm sunshine and gentle sea. The sea is warm and the clouds are relaxing, full of comfort. Immerse yourself in a journey of revitalizing your body and mind. We sincerely look forward to your next trip home with you ~ Intimate service and great care ~ I wish you a pleasant journey! Smart Hotels Guest Care Team.

Response from Property: [InterContinental Hotel, charming sea view, free parking spaces, charging stations, close to New Seaport, Xiuying Port, Haikou International Duty Free City (duty-free vouchers 3888 yuan, Gaode taxi subsidy vouchers), Holiday Beach, Wuyuan River Wetland Park, within a 10-minute walk to the beach] Dear guests, thank you very much for your high evaluation of our hotel! We are glad that you were impressed by our spacious and clean room and the location near the sea. Regarding the sea breeze, it does vary according to the season. I hope it doesn't cause you too much trouble. We are very pleased that you are satisfied with our breakfast. We are looking forward to your visit again with your family. We will provide you with better and more considerate services so that you and your family can spend a better time! Thank you again for your support and trust! Smart Hotels Guest Care Team.

Response from Property: [InterContinental Hotel, charming sea view, free parking spaces, charging stations, close to New Haigang Port, Xiuying Port, Haikou International Duty Free City (duty-free vouchers 3888 yuan, Gaode taxi subsidy vouchers), Holiday Beach, Wuyuan River Wetland Park, within a 10-minute walk to the beach] Dear guests, it is a great honor to receive your five-star praise. Our home always maintains the same living environment and warm and caring service. We are deeply sorry for what you said about the noisy traffic. We will definitely make improvements to give you a more perfect stay experience. We sincerely look forward to seeing you back home next time ~ Intimate service and caring ~ I wish you a happy life! Smart Hotels Guest Care Team.

Response from Property: [InterContinental hotel, charming sea view, free parking spaces, charging stations, close to Xinhang Port, Xiuying Port, Haikou International Duty Free City (duty-free voucher 3888 yuan), Gaode taxi subsidy voucher, Holiday Beach, Wuyuan River Wetland Park, within 10 minutes' walk to the beach] Dear guests, thank you very much for giving our hotel such a high evaluation! The rich and delicious breakfast of Holiday Inn Express Haikou West Coast will inject full energy and vitality into your day! We are honored by your praise. We guard the clean environment and warm service day and night to make you feel comfortable. This recognition is of great importance. We look forward to meeting you again and bringing you better service! I wish you a happy life! Smart Hotel Guest Care Team

Response from Property: [InterContinental hotel, charming sea view, free parking spaces, charging stations, close to Xinhang Port, Xiuying Port, Haikou International Duty Free City (duty-free voucher 3888 yuan), Gaode taxi subsidy voucher, Holiday Beach, Wuyuan River Wetland Park, within 10 minutes' walk to the beach] Dear guests, thank you very much for giving our hotel such a high evaluation! A rich and delicious breakfast will inject full energy and vitality into your day! Freshly cooked noodles at your service! There is also Rongshanliao Fishing Village nearby for fun. We are honored by your good comments. We guard the clean environment and warm service day and night to make you feel comfortable. This recognition is of great importance. We look forward to meeting you again and bringing you better service! I wish you a happy life! Smart Hotel Guest Care Team

Response from Property: 【 洲際旗下酒店，迷人海景,免費停車位，充電樁，臨近新海港、秀英港、海口國際免税城（免税代金券3888元、高德打車補貼券券）、假日海灘、五源河濕地公園,步行10分鐘內可抵達海邊】尊敬的賓客您好，感謝您下榻海口大華西海岸智選假日酒店，很高興看到您對酒店的入住體驗、自助早餐和地理位置的好評。不得不説，您真的很懂吃，海南粉湯是我們這的特色喲！好多客人都對我們的粉湯讚不絕口，是我們的人氣早餐！期待下次能夠帶給您更完美的入住體驗~貼心服務，關懷備至~ 祝您生活愉快！ 智選酒店賓客關愛團隊。