voco the Hague Reviews

Response from Property: Dear Guest, Thank you for sharing your positive experience at voco, The Hague. We are thrilled to hear that our staff made such a great impression during your check-in and check-out process, I will certainly direct your compliment to them, and I'm sure they will be greatly motivated. It's wonderful to know that you enjoyed our spacious room and the personalised welcome message on the TV screen, this is what we do to let all guest feel welcomed. We always strive to provide the best service to our guests, so I am delighted to read that you were very satisfied with your stay. We hope to have the pleasure of welcoming you back in the near future. Warm regards, Mareke Watson, General Manager

Response from Property: Dear Jacob,Thank you for your wonderful review. It is heartening to learn that our team at voco The Hague was able to provide you with helpful and friendly assistance, especially considering your wife's health. We take pride in ensuring our guests are well taken care of and are pleased to know that you value our team's local knowledge. I trust you enjoyed your stay with us and we look forward to welcoming you back soon. Warm regards, Mareke Watson, General Manager **Please note –Stay for 3 nights or longer, and we invite you for a complimentary drink in our prize-winning cocktail bar “Ultramarijn”**

Response from Property: Dear Guest,Thank you for choosing voco, The Hague for your recent stay. We are glad to know that you appreciated our central location in the city. I am sorry to hear about your previous experience with our breakfast, we always aim to provide a variety of quality food options for our guests, and I'm assuring you that breakfast quality is constantly improving, we welcome you to give another shot the next time! We hope to have the opportunity to serve you better in the future.Warm regards,Mareke Watson, General Manager

Response from Property: Dear Guest,Thank you for taking the time to leave us such a wonderful review. We are glad to hear you found our rooms cozy and clean, and our location awesome. The hotel has tram line just in front of the entrance. Many museums and shopping districts are within walking distance. Our team is always here to assist you, and we are pleased that you found their service helpful and sweet, I will certainly direct your compliment to our team members. Your recommendation is greatly appreciated, and we look forward to the opportunity to welcome you back to voco, The Hague. Warm regards,Mareke Watson, General Manager

Response from Property: Dear Guest,Thank you for sharing your feedback. I am sorry to hear that you found the bed uncomfortable during your recent stay with us. We assure you that the bed mattress hasn't been changed. We strive to provide a high level of comfort for all our guests and we regret that we didn't meet your expectations this time. We hope to have the opportunity to welcome you back in the future for an improved experience. Warm regards,Mareke Watson, General Manager**Please note –Stay for 3 nights or longer, and we invite you for a complimentary drink in our prize-winning cocktail bar “Ultramarijn”**