Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJul 3, 2026|Deluxe Twin City View
Serene_lanThe hotel ambiance exudes old-money charm. During my stay, I even had the pleasure of seeing their Sultan King. The staff were all very friendly and accommodating. The hotel's location is excellent, said to be in the best 'feng shui' spot, feeling grand and impressive. It directly faces the river, and in the evenings, it's very convenient to stroll along the riverside to Marina Bay Sands. The only issue was that the air conditioning wasn't cooling when I checked in, but it was resolved after I reported it. Later that night, I discovered the shower gel dispenser was nearly empty, and no product would come out. Then, the shower drain clogged, quickly flooding the entire bathroom during my quick shower. The hotel does show some signs of aging facilities, but everything else was great.
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Price per night from:BRL 498
Posted onAug 4, 2026|Superior Guest Room - 1 King With City View
Anonymous UserStayed here for 5 days. Everything was great until the last day, when I discovered my room was literally flooded after taking a shower. The water appeared to be leaking from underneath the bathtub ??? and had spread from the bathroom all the way to the bed 😵💫 My shoes were literally floating, and my shopping bags, stuff ect infront of the door were soaked wet.
The front desk responded quickly by sending the plumber/maintenance team, rwhich I appreciated. However, with my room full of stranger, I had no choice but to check out early wearing my soaking wet socks and shoes. It was a very disappointing end to an otherwise pleasant stay
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Price per night from:BRL 623
Posted onFeb 7, 2026|Deluxe Queen Room
FizazwariOkay. My stay was for 7 days and 6 nights. The only issue was that the TV wasn't set up, and we only got it working on the 4th day. The laundry soap wasn't refilled either, which wasn't enough for our 7-day stay. Overall, it was okay.
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Price per night from:BRL 244
Posted onMay 18, 2025
Anonymous User
My stay was disappointing. The room was very hot when I arrived and remained uncomfortable, definitely not ideal in warm weather. The surroundings and ventilation need improvement. The toilet was dirty, and the sliding door did not close properly it hung awkwardly over the rim. I have to do it myself to make it inside the rim so it can slide better. Breakfast was okay only and not attractive. They mentioned a tablet would be provided, but it wasn’t. Also, no one answered the contact number for inquiries. I expected much better for the price. Overall, this place is only for Instagrammable.
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Price per night from:BRL 272
Posted onJul 20, 2026|Deluxe Room, 2 Single Size Bed, City View
Anonymous UserIt was a beautiful experience. Our stay in Pullman Kuching is fun. The room is so comfortable and clean. We were surprised because my requests were granted and we were able to celebrate a late birthday celebration for my cousin. Also, the city view from our room is so beautiful and we can see the sunrise. We highly recommend this hotel.
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Price per night from:BRL 538
Posted onJul 12, 2026|One Bedroom Executive Apartment
LEE1314520The service was absolutely excellent. It was my first time in Kuching, a city I was completely unfamiliar with, and I found a fantastic hotel. The front desk service was incredibly thoughtful and humane. I wasn't feeling well because my blood sugar was high, and the front desk promptly prioritized my room assignment! The hotel is connected by a skybridge to a shopping complex with lots of great food options! The wooden barrel fish was delicious! Every aspect of the service was top-notch! I will definitely be back!
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Price per night from:BRL 331
Posted onJul 23, 2026|Standard Balcony Twin
Xiangxiang168Great location and views! The room was a bit dated though. The air conditioner's outdoor unit was right on the balcony, which was handy for drying clothes, but it made a bit of noise at night. There were no complimentary toothbrushes, but you could get two for free at the front desk. The phone was broken, and the towels were a brownish-red color, so it was hard to tell if they were clean or dirty.
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Price per night from:BRL 304
Posted onJul 1, 2026
Jasmin_SI love staying at this hotel because it's very convenient, and the bed is really comfortable. The room is cozy, and overall it's a comfortable place to stay.
The staff are generally friendly and polite. However, the service could be much more efficient. I requested tissues but never received them, and when I asked for towels, they either didn't arrive or I was given torn, worn-out towels. There was also a leaking ceiling in my room, but no action was taken despite reporting it.
Overall, the hotel is comfortable and has great potential because of its location and cozy rooms. With improvements in service speed and maintenance, it would be an even better place to stay.
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Price per night from:BRL 220
Posted onJun 29, 2026
Guest UserTerrible service. The app stated check-in was at 3 PM, but when I arrived, they told me it was 3:30 PM. I waited and queued for hours, being shuffled around, until 5 PM when they even claimed my reservation wasn't in their system. After a rather long debate, they rechecked and found it – it was their oversight. I finally got into my room at 5:30 PM. Truly disappointed.
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Price per night from:BRL 139
Posted onJul 2, 2024
Neha Tan
The location is still ok because there is a mall so if you want to eat or buy things you are still happy, but if you want to go to the waterfront, it takes 25 minutes, in front of the apartment there is also an everise, but yesterday we ordered the 2 bedroom one, 13th floor, the funny thing is that the wifi we use is the hotel wifi so it's a bit slow, there's no soap in the room, he said Sinad, it's just not available, finally he was told to deliver it, there wasn't even an iron, when I checked out I asked, he said he wanted to chat then it would be delivered hadeh🤧, even though when he arrived there was no response to the chat, it was annoying Plus, if you want to use the washing machine, you have to rent it for 35 RM a night👎, that should be the facility we get when we rent an apartment, I live in another apartment, even though the washing machine isn't in the room, it's kept downstairs, if we use it, it's free. Why do you have to pay for this? , 200 rm deposit, 37 rm in cash, they said it was clean, the apartment wasn't the same, don't know, other floors, other owners, the same or not
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Price per night from:BRL 199