Featured facilities: Executive lounge, Cafe, Sauna
Amazing
355 reviews
9.4/10
1 night
From €95
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9.3/10
Great
SSallysiuyueWe had an unpleasant stay. The shower in the washroom was broken. We called the guest services asked to change room but they ended up sending a work to fix it with his shoes into my room and the bathroom. It took an hour but cannot fixed.
HHaziq YaiBooked the double deluxe room. Had 2 issues
1. The water temperature is not stable. You'll get warm/hot water for a solid 5 min then it’ll be cold.
2. My room had a window in the toilet where the sun shines through so bright early in the morning, should add in a blind or something there to block them.
Breakfast was okay but for the prices of the rooms, could be improve a lot more.
Other than that my experience was great. Extended my stay up till 3pm and that cost MYR200 just to get a bit more rest. Would recommend for the comfy bed but get breakfast elsewhere for sure.
Hotel near Waterfront, Kuching 100% of visitors choose this area
Price per night from:€72
8.9/10
Very Good
AAiman & JeremyEverything was fine, no major issues. But was expecting a bit more for a RM1500 per night stay, eg more attentive and coordinated staff, larger breakfast spread, bathroom drains that didn't smell. Not comparable with other hotels in this price point. Porters were not well informed of facility operating hours. maître d' at restaurant was inconspicuous, walked in and several staff just stared at us, felt awkward and unwelcoming. Food at breakfast was pretty average, not bad, but could do with a more premium touch.
GGuest UserHotel has an aesthetic look, including inside the rooms. However, the mattress and pillows are not the most ideal; mattress is the normal spring type, which didn't provide much support, and pillows are the microfiber type (I had neck pain after a night of sleeping on one).
Queen rooms are all facing in the direction of the traffic light , which was quite the nightmare for a light sleeper. Room windows provided no soundproofing at all, so I got no sleep till 1-2am on the first night due to constant revving of delivery motorbikes from around the junction at the traffic light (which could be heard a few times in just 1 min).
Service from staff however proved to be tip top as they attended most professionally to my complaint on noise and got me a change of rooms to the quieter side of the building.
Breakfast spread was good, with a completely different main menu on the buffet over the 2 days that I was there, and delicious as well.
GGuest UserQuiet hotel located slightly away from the main town but still within accessible walking distance; rooms were clean and spacious, unfortunately the bathroom was a little narrow; hotel staff were friendly and always greeted guests; really appreciated the breakfast that came with the room, although the selection was small, the fried rice and fried noodles were excellent, coffee was also decent, the kaya was delightful.
SsuekNot aware that pullman was having some renovation and we need to take staircase to level 2 and get the lift to our room.
Also next day after cleaner done the room service noticed she pressed the toilet bowl flush button too hard and never bounced back caused water kept flushing nonstop. Lucky I have returned to hotel room as, forgot to take something and tried to pull that flush button up. I I felt still have room for improvement for quality or cleaner.
Overall the counter staffs and others are very friendly and helpful too.
Good location of this hotel and look forward again to stay hopefully the renovation done.
JJohana binti JohariRoom with sea view was absolutely perfect. The panoramic ocean view from our room were breathtaking, green, fresh. The staff went above and beyond to ensure our every need was met. Very calm pool to swim. Private beach access was ideal for relaxing vacation.
SSakura29Overall it was a nice stay. The hotel is in a perfect location and it’s very cosy and peaceful. Reception staff was friendly and helpful. I was accommodated in a nice room with a pool and sea view. Faiz Haslan has also shared some information about the places to visit around, which was very helpful. Breakfasts were very nice, and there was a good food variety. Chinese New Year Eve’s dinner was excellent, great food variety and delicious. It would be good to have wifi available in the room and not only in the public areas.
HHappyJyangPros:
- Clean
- Spacious room
- Affordable
- Breakfast fruits and vegetables were very fresh
Cons:
- The pool was a bit cold, perhaps due to the rainy season.
- The air conditioning didn't dehumidify well even when running.
- Even with the AC off at night, the room stayed at 20-21 degrees Celsius, making it chilly.
EESTHER ODEL⭐ Review: Riverbank Suites Unit 408, Kuching, Sarawak
I recently stayed at Riverbank Suites Unit 408 in Kuching, Sarawak, and overall it was a very pleasant experience. The location is one of the major highlights — right in the heart of the city and just steps away from the Kuching Waterfront, local eateries, and popular attractions like Carpenter Street and the Main Bazaar. This made exploring the city on foot very easy and convenient.
The unit itself was spacious and comfortable, with two bedrooms, a fully equipped kitchen, a washing machine, and a balcony offering scenic views of the Sarawak River. It is ideal for families, couples, or longer stays.
Cleanliness was good, and the basic amenities such as Wi-Fi and air-conditioning were provided. However, the air-conditioning in Room 2 was leaking, so we did not use it throughout our stay. As a result, the room felt slightly warm during sleep.
One of the highlights of the unit is the balcony view, especially in the evening, which creates a relaxing atmosphere overlooking the river and city lights. Facilities such as the swimming pool and parking were also appreciated.
Overall, Riverbank Suites Unit 408 is a well-located and comfortable accommodation with great views. With minor maintenance improvements, it would be an even better place to stay in Kuching.
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