Kuching Hotels with Wifi

It was a pleasant weekend, having to stay at Hilton Kuching. The location is perfect, right next to the promenade and river, facing the majestic landmark of the State Government office, which is the backdrop for the nightly fountain show. Everything about Kuching, the old charm of Carpenter Street, the newer side of town, etc are all within a stone’s throw away. The staff of Hilton is amazingly friendly and helpful. All in all we had a great stay at Hilton Kuching.

The hotel is beautifully designed, with an elegant atmosphere that creates a very comfortable stay. The interior is stylish, and the bed was exceptionally comfortable, allowing me to have a great night's sleep. However, I believe the hotel should pay more attention to housekeeping and quality control, especially considering it is a newly opened property. The white coffee table in my room was covered with a noticeable layer of dust. When I wiped it with my hand, dust came off immediately. Surprisingly, the other tables in the room were clean, so it seemed that this particular table had been overlooked. I also found dust on the floor beside the glass panel next to the bathtub, which looked as though it had not been cleaned. In addition, there was a loose screw beside the fish tank, along with visible traces of unfinished construction or installation work. These details should have been properly cleaned up and inspected before the room was handed over to guests. The weighing scale also had visible dirty marks on it, which did not leave a good impression. Another disappointment was that I called Guest Services twice to report these issues, but no one answered either call. In the end, I gave up trying. Overall, I genuinely enjoyed the hotel's beautiful design, elegant ambience, and comfortable bed. My experience would have been much better if more attention had been given to cleanliness, room inspection, and guest service. I hope the management will address these issues, as the hotel has great potential to provide an excellent guest experience. Should the hotel require further clarification, I would be happy to provide videos documenting the issues I encountered during my stay. I hope this feedback will be helpful in improving the overall guest experience. Room 501

We recently stayed at this hotel with our family to celebrate our wedding anniversary, and it was a wonderful experience. The hotel is new, clean, and very well maintained. The rooms were comfortable and spotless, providing a pleasant stay for our family. The location is excellent, with convenient access to nearby attractions, restaurants, and shopping areas, making it easy to get around. The overall environment was welcoming and relaxing, which made our anniversary celebration even more memorable. Thank you to the hotel team for the great hospitality. We had an enjoyable stay and would definitely recommend this hotel to families, couples, and anyone looking for a comfortable and convenient place to stay. Rating: ⭐⭐⭐⭐⭐

I rarely leave comments, but after this trip, I feel the need to do so—overall, it was quite disappointing. This morning at breakfast, I found a dead mosquito on my plate and requested a replacement. However, the plate was returned to me, and it appeared to be the same one, with a mosquito leg still on it (I didn’t manage to take a photo). I’ve included another photo showing a cockroach leg in the room, which reflects my concern about the overall cleanliness. Service was also lacking. There was no proper introduction to the resort upon arrival. When we asked a staff member how to get to the beach, they simply nodded without giving any directions or confirming if access was allowed. We had to find our own way, which is not acceptable given the price point. That said, the room itself was excellent, especially the décor and the bathroom. However, for the mangrove room, be prepared for a noticeable (and somewhat unpleasant) mangrove smell, which makes the balcony less enjoyable.

Room with sea view was absolutely perfect. The panoramic ocean view from our room were breathtaking, green, fresh. The staff went above and beyond to ensure our every need was met. Very calm pool to swim. Private beach access was ideal for relaxing vacation.

Exceptional Hospitality That Made My Birthday Special I recently had the pleasure of staying at Pullman Kuching Hotel, and it was truly a memorable experience. I chose to celebrate my birthday there, and the team went above and beyond to make it special. A heartfelt thank you to I-Rene Saw, the Guest Experience Manager, and her wonderful team for their thoughtful arrangements. They beautifully decorated the room, surprised me with a birthday cake, and put us to a newly renovated room. These small yet meaningful gestures made a big difference and created a warm, celebratory atmosphere. We thoroughly enjoyed our stay — the service was attentive, the room was comfortable and modern, and the overall experience exceeded our expectations. I highly recommend Pullman Kuching Hotel for anyone looking for a relaxing and memorable stay. Thank you once again to I-Rene and the team for making my birthday so special!

Room 235. The bedroom was comfortable and the bathroom was large. The room is close to the ironing room and water dispenser 👍🏼

Need some maintenance to the shower area, bedside table, door lock, etc. The aircon in the reception lobby is dripping as well. Overall, the windows in the room is thick enough to filter out the traffic sound. The dining area has good view. However the windows need cleaning from outside. Breakfast is basic but acceptable.

Great experience overall. The service was excellent – staff were friendly, helpful, and responsive throughout the stay. The facilities were clean, well-maintained, and very comfortable for families. Everything was convenient and easy to access.

Great location, convenient for getting anywhere. Plenty of food options downstairs. The self check-in process was clear, and both the room and bathroom were clean. The water pressure was excellent, making for a very comfortable shower. If I had to nitpick, the room size was a bit small, but it's not a huge issue for an overnight stay. Definitely recommend.