DoubleTree by Hilton Gurgaon

DoubleTree by Hilton Gurgaon Reviews

DoubleTree by Hilton Gurgaon

Golf Course Rd, Gurugram, Haryana, 122011, IndiaView Hotel Details
DoubleTree by Hilton Gurgaon
DoubleTree by Hilton GurgaonDoubleTree by Hilton GurgaonDoubleTree by Hilton Gurgaon
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DoubleTree by Hilton Gurgaon Guest Reviews

4.2/5
Very Good
67 review
Verified reviews
Location4.2
Amenities4.2
Service4.4
Cleanliness4.1
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All reviews(67)
Positive reviews(50)
Reviews with photos/video(4)
Negative reviews(1)
JefferyNg
King Room Non smoking
Stayed in Jul 2024
Business travelers
16 review
3.2/5
Posted on Sep 3, 2024
The hotel room look aged and the bedsheet have too much room to improve. And overall the room doesn’t look like a 5star hotel. Breakfast is good enough.
Guest User
King Room Non smoking
Stayed in Feb 2024
Business travelers
29 review
4.5/5
Great
Posted on Apr 8, 2024
the hotel is very well located. The staff is very nice and helpful. We were upgraded to a suite at no extra cost. Only drawback is the hotel is slightly old and some of the walls and the facilities show that
Jay pungalia
King Room Non smoking
Stayed in Dec 2023
Couples
3 review
5.0/5
Outstanding
Posted on Jan 15, 2024
Our stay was very comfortable, breakfast spread was amazing.. they really have delicious spread. We requested for late check out and staff was so cooperative they allowed us to check out late too . I will recommend this hotel for stay .
ANILV
Premium King Room Non smoking
Stayed in Sep 2023
Couples
2 review
4.7/5
Amazing
Posted on Dec 19, 2023
Nice central location with good amenities, and courteous staff
Rene-udon
King Room Non smoking
Stayed in May 2024
Business travelers
78 review
4.0/5
Very Good
Posted on Jun 15, 2024
War ok
Rene-udon
Twin Room Non smoking
Stayed in Apr 2024
Business travelers
78 review
1.5/5
Posted on May 19, 2024
The price-performance ratio is not right at all, this hotel is extremely overpriced. The water in the pool is regularly extremely dirty because guests go into the pool in normal street clothes, among other things there are rarely any towels at the pool. It is almost impossible to sit outside because everything is covered in pigeon ****. The elevator is being serviced at peak times so *** has little chance of getting from the 12th floor to the ground floor. Not everything is available at the breakfast buffet, the pizza oven is usually broken. In my opinion this hotel is an absolute rip-off. In contrast to other countries such as Thailand/Bangkok, this hotel is definitely not recommended. As a Hilton member, this was my first and last visit here.
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Guest User
Executive King Room Non smoking
Stayed in Dec 2023
Business travelers
3 review
4.5/5
Great
Posted on Jan 9, 2024
I think the food (breakfast) was decent and the service was good. The location is a little strange, as there aren't many restaurants around where you can eat, and there are unpaved roads and low-income housing nearby. However, I don't think there will be any problems if you use a taxi.
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gajanans37
Stayed in Aug 2024
Business travelers
5.0/5
Outstanding
Posted on Sep 16, 2024
Amazing service in gym. Good and hygienic place… Aman said a good job in gym with workout and post workout… place is convenient for travel… it’s in the city centre… all the nearby places are easily accessible… what else to say…. Fantastic place for business and family trips… do visit the gym
Response from Property: Dear Guest, Thanks for your appreciation, which will inspire our team members to work consistently to serve our guests and patrons with the best hospitality. We will definitely convey your kind words to Aman. Kindly follow us on Instagram (@doubletreebyhiltongurgaon) to get the latest updates and offers. We look forward to having you with us again in the near future. Thankyou. Take Care. Team Hilton.
Guest User
Stayed in Feb 2025
Business travelers
4.0/5
Very Good
Posted on Mar 4, 2025
Thanks to Sandeep Vajpayee and team. The staff is helpful and courteous. The location of the hotel works for me as it’s near my office. The rooms are clean and neat. Room service is prompt. The breakfast spread is huge which caters to all dietary needs.
Guest User
Stayed in Feb 2025
Business travelers
5.0/5
Outstanding
Posted on Mar 2, 2025
I had a wonderful stay, thanks to Khushi, who went above and beyond to assist me throughout my visit. She was incredibly friendly, attentive, and always ready to help. Her exceptional service truly made my experience memorable. The hotel is lucky to have such a dedicated staff member, and I hope her efforts are recognized. Thank you, Khushi, for making my stay so enjoyable!
Guest User
Stayed in Feb 2025
Other
5.0/5
Outstanding
Posted on Mar 2, 2025
Great time at the Hilton , good location, staff and services. Would like to thank Kushi for her amazing help during my stay, thank you so much for your help! Would definitely recommend staying here and looking forward to coming back in the future
Guest User
Stayed in Feb 2025
Other
4.0/5
Very Good
Posted on Mar 2, 2025
Had an amazing experience at DoubleTree by Hilton. From the warm welcome with their signature cookie to the excellent hospitality, everything was top-notch. The rooms were spacious, clean, and well-maintained, offering a perfect blend of comfort and luxury. The service was exceptional—staff members were professional, courteous, and always ready to assist Khushi was so kind and helpful. The food at the restaurant was delicious, with a great variety of options. The location was also convenient, making it easy to explore nearby attractions. Would highly recommend it for a comfortable and enjoyable stay!
nairajay10
Stayed in Jul 2024
Business travelers
4.0/5
Very Good
Posted on Aug 30, 2024
Loved the hotel , the room there was even Amazon prime available on the TV , food was fine location is fine just outside the rapid metro BUT the air conditioning just didn’t work in my room I called maintenance and the said that it’s the way it is and they can’t make it cooler so this is the only thing that would make me think twice before booking again.
Response from Property: Dear Guest, Thank you for taking time to share your experience about your recent stay at our hotel. please accept our sincere apology for not meeting your expectations and delivering an experience that was not up to par. We have taken note of the feedback and will check with the team and take the necessary measures to ensure our commitment to the best hospitality next time you stay with us. Thankyou. Take Care. Team Hilton.
Guest User
Stayed in Feb 2025
Solo travelers
5.0/5
Outstanding
Posted on Mar 1, 2025
This is a fantastic hotel with amazing service. Thanks to Khushi, Irfan and everyone at the front desk. Nothing was too difficult. The buffet breakfast was excellent and the rooms were comfortable. Would highly recommend to anyone visit Delhi.
Guest User
Stayed in Jan 2025
Other
5.0/5
Outstanding
Posted on Feb 28, 2025
This hotel has a fantastic location, making it easy to explore the city. The staff were friendly, professional, and always helpful. The rooms were clean and comfortable, making for a pleasant and hassle-free stay. I also appreciated the attention to detail and the warm hospitality.