Yue An Hotel (Guilin Xiangbishan Park East and West Lane) Reviews
Yue An Hotel (Guilin Xiangbishan Park East and West Lane)
1st Floor, Building 4, Comprehensive Building, 18 Binjiang Road, Xiufeng District, Guilin, Guangxi, ChinaSee Hotel Details
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1 night
Guest Reviews
9.4/10
Outstanding
908 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities9.3
Service9.5
Cleanliness9.4
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All reviews(908)
Positive reviews(891)
Reviews with photos/video(330)
Friendly front desk staff(213)
Close to scenic area(105)
Easy to get around(87)
Large rooms(62)
Convenient for shopping(60)
Fantastic river view(12)
Luggage delivery service(5)
Negative reviews(17)
Anonymous User
Guestroom - River-View
Stayed in Feb 2025
Solo travelers
2 review
10.0/10
Outstanding
Posted on Apr 4, 2025
Very good location. Walkable to a many scenic attractions. Lots of good food nearby. Very big and spacious room.
Response from Property: 🔥The room is clean and hygienic🔥The facilities are complete🔥Dear customer, thank you for staying at Yue'an Smart Hotel this time. We are honored for your choice this time, and we look forward to your visit to our store next time😊
Adrien
Guestroom (1bed)
Stayed in Feb 2025
Solo travelers
11 review
9.5/10
Amazing
Posted on Mar 7, 2025
Perfect location in the city, room is very comfortable! Special mention to the smart toilets !
Response from Property: 【地理位置優越】【乾淨整潔】【性價比高】尊敬的賓客:您好!感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望悦岸智能酒店會是您回憶裏最温馨最獨特的那個!常回來看看小悦哦,祝:安好!!
Guest User
Pure Enjoyment Twin Room With Smart Room System & Smart Speaker
Stayed in Feb 2025
Family
3 review
10.0/10
Outstanding
Posted on Apr 6, 2025
So nice, location strategic, near Xiangbishan park east lane and west lane.
Response from Property: The room is modern and well-equipped. Thank you for your high evaluation! We have been committed to creating a high-quality accommodation environment and considerate service. Your recognition makes our efforts meaningful. We look forward to meeting you again and writing a beautiful chapter together!
KseniyaYau
Guestroom - River-View
Stayed in Dec 2024
Couples
5 review
9.5/10
Amazing
Posted on Feb 1, 2025
Very good hotel, it's newly opened so the room looks nice. There's smart system in the room which we really enjoy. The view is also good.
The hotel is in the commercial building, so a little dirty inside, but the rooms area is separated from the other part by the door with the password. After check out they gave us some snacks gift due to Chinese New year.
Response from Property: Dear customer, thank you for staying at Yue'an Smart Hotel. We are honored for your choice and look forward to your next visit.
Smalky
Guestroom - River-View
Stayed in Dec 2024
Family
6 review
10.0/10
Outstanding
Posted on Jan 23, 2025
The hotel was new, so it was clean. The location was excellent as it was next to the shopping street where there were street stalls at night, and hipster cafes in the day to visit. In the middle of the city. Only thing was, there were steps to get into the hotel so a big luggage might be cumbersome and no real drop off for taxing coaches and taxis.
The fixtures are falling apart though, even though the hotel is new, so I am not sure how it will be by 2026:)
Other than that, after staying in several hotels in China, I think it’s best to stay in a new or newly renovated hotel.
Response from Property: 🔥The room is clean and hygienic🔥The facilities are complete🔥Dear customer, thank you for staying at Yue'an Smart Hotel this time. We are honored for your choice this time, and we look forward to your visit to our store next time😊
Guest User
Guestroom - River-View (Double Bed)
Stayed in Dec 2024
Couples
4 review
10.0/10
Outstanding
Posted on Jan 9, 2025
Very nice. We especially liked the seating area in the curved window looking out over the Li River, Revolution Bridge and the Opera House. The friendly staff checked in with us via WeChat and gave us a nice gift as we were leaving. Do note that they have a guest laundry that washes clothes well but no drier.
Response from Property: Dear guest, thank you very much for your praise of our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to your visit again and wish you a pleasant journey.
HAMA1818
Pure Enjoyment Twin Room With Smart Room System & Smart Speaker
Stayed in Oct 2024
Family
71 review
10.0/10
Outstanding
Posted on Nov 17, 2024
The location of this hotel is spot-on with close proximity to Xiangbishan Park East and West Lane, Binjiang Road, Elephant 🐘 Trunk Hill 象鼻山步行 , The Sun ☀️ & Moon 🎑 Pagodas 日月双塔, Zhengyang Road Pedestrian Street 正阳路步行街, Jiefang West Road, Guilin Hao Chi Jie 桂林好吃菌 and JieFang Bridge 🌉 解放桥. Rooms are clean and bed 🛏️ is comfy. For SPA 💆 lovers, there are at least 3 here on different floors. The front desk also gave us a parting gift when we checked out. Highly recommended hotel.
Response from Property: Dear guest, thank you very much for your good comments on our hotel. Adhering to the business philosophy of customer first. Serving every customer well is our sacred and great mission. The hotel is located in the center of Guilin, with a prosperous location and convenient transportation. The hotel service staff will do everything they can to hope that customers will be satisfied with their stay. The hotel is only 8 minutes' walk from the Elephant Trunk Hill and 3 minutes from Zhengyang Pedestrian Street. The subway station is very convenient. Thank you again for your affirmation of our hotel and look forward to your visit again!
Justin K
Family Friendly Room - River-View
Stayed in Feb 2025
Family
2 review
10.0/10
Outstanding
Posted on Mar 26, 2025
I was quite surprised at how spacious the hotel room was when I entered. I was traveling with my dad and brother and we booked a room with a queen sized bed and a full sized bed, this was probably the best experience we’ve had in China so far.
Special thanks goes to the receptionists Xiao Hong (小红) and Xiao Luo (小骆). Xiao Hong, in particular, made a phone call late into the evening to verify that I would be able to arrive to the train station on time: she helped us identify a critical flaw in our travel plans that we were able to fix on time. Without her, our vacation in Guilin would have been ruined! The next morning when I was checking out of the hotel with my family, I was quite surprised to see Xiao Luo gifting us a few snacks and much needed water to continue our trip.
My dad was the happiest in Guilin thanks in large part to our wonderful experience in this very affordable but high quality hotel. In addition, this hotel is right next to lively streets full of cheap and tasty restaurants and shops. I’d recommend this reader give the hotel a try!
Response from Property: 【服務好前台熱情】【離東西巷近】看到客官簡單而又深厚的好評真的是好激動呢,而且還這麼認可我們的服務,我們求為每位客官提供最為貼心細緻的服務,為每位客官帶來超值的體驗。悦岸是一個富有年輕活力的酒店,温馨體貼的服務向客官展示酒店的獨特魅力。客官的鼓勵是對酒店最大的支持和鼓勵,我們會用心服務好每一位家人,期待和您的下次相遇
Michail
Guestroom - River-View
Stayed in Feb 2025
Family
6 review
8.0/10
Very Good
Posted on Apr 1, 2025
the service is good. facilities is also okay. the location is excellent near the river and amenities nearby, night market and many places to see. i was surprise as i was handed a gift of guilin snacks when i check out. thank you for everything. i be back for sure. love this hotel.
Response from Property: 【設施齊全】【房屋智能】【自助洗衣房】尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待您的再次光臨,祝旅途愉快
Andrew USA
Guestroom - River-View
Stayed in Feb 2025
Solo travelers
15 review
9.0/10
Great
Posted on Mar 18, 2025
Nice enough room, perfect location, great showers. Two little things to tweak. They used ai for the room photos, esp for the views out the window. They don't look like that. And, the overall smell isn't great. The hallways and even rooms smelled a bit like cheese or vomit. The location really is great, the chairs are comfortable, and the view of the busy river road is nice, but they could step it up a bit with the cleaning and maintenance and take more honest pictures.
Response from Property: Thank you very much for choosing our hotel this time.Our hotel does not use artificial intelligence photos, the hotel photos are real, we have two floors and four floors, the view from our second floor will be better, you mentioned the smell problem, we disinfect and air freshener every time we make the room, the room will be fragrant, you may not like it, it is not the vomit you mentioned, thank you again for your stay, I wish you a happy life.
Anonymous User
Guestroom - River-View
Stayed in Feb 2025
Couples
8 review
10.0/10
Outstanding
Posted on Mar 8, 2025
Great place, clean and tidy, nice to sit in the window and look onto the Li River. Would recommend.
Response from Property: 【毗鄰日月雙塔】【近兩江四湖東西巷】尊敬的客人,感謝您對我們酒店的各項服務和設施給予了高度評價,這讓我們更加有信心和動力去提供更好的服務,滿足客人的需求和期望。我們將一如既往地保持優質的服務水準,並不斷提升酒店的設施和員工素質,以實現更高水平的服務和體驗。再次感謝您對我們酒店的支持和信任,小悦期待着您的下次光臨!謝謝!
Guest User
Guestroom - River-View (2 Beds)
Stayed in Feb 2025
Family
3 review
7.5/10
Posted on Mar 5, 2025
Location is fantastic as it nears some major tourist spots, travel agencies and restaurants. There is no metro in Guilin but taxi is very cheap. The building is old on the outside but well maintained on the inside. For some reason our room had a bad odour and it was on and off. The room was spacious. The staff surprised us with a few boxes of Guilin famous sweets when we checked out which was very nice of them. Thank you!!
Response from Property: 尊敬的顧客,您好,賓客滿意度一直是我們酒店的最高追求,非常抱歉在入住期間未能給您能提供一個舒適滿意的入住環境,但您的反饋和意見是我們最寶貴的財富,我們會努力提升自己,彌補不足,期待您的再次光臨,感受我們的變化!
Guest User
Delight Twin Room With Smart Room System & Smart Speaker
Stayed in Nov 2024
Solo travelers
2 review
10.0/10
Outstanding
Posted on Dec 26, 2024
Very clean and tidy. Low season now means road improvements so the front of the hotel was undergoing sidewalk renewal. Close to the night market area which was just around the corner. Across the street is the river and walkway.
Response from Property: 親愛的賓客:您的滿意就是我們最大的成功。感謝您的好評,我們會精益求精,為您提供更加完美的住宿服務,期待與您的再次相遇!
FRANCISCA
Family Friendly Room
Stayed in Mar 2024
Travel with friends
23 review
10.0/10
Outstanding
Posted on May 12, 2024
Great experience during stay here. Receptionist really friendly and helpful. Great location walking distance to Yiren & Zhengyang Night Market, elephant truck, four lake pagoda, many resto, shop, cafe, etc nearby. Li River view. Nice & clean room with smart toilet, spacious. Really recommended hotel in Guilin.
6/10
Response from Property: [Internet celebrity check-in] [Intimate service] The most beautiful happiness is to remember someone, the truest happiness is to have someone care about you, and the greatest satisfaction is that you recognize our efforts. All the preparations made by Xiaoyue are for your comfort during your stay, and all the efforts are for your satisfaction. I hope we can still accompany you in the future. We are willing to give you the most enthusiastic service, the most complete facilities, and the most beautiful scenery. We look forward to your visit next time and wish you a happy life!
Guest User
Family Friendly Room - River-View
Stayed in Sep 2024
Travel with friends
2 review
9.0/10
Great
Posted on Oct 15, 2024
We had a nice room, the main entrance should be renovated. Good service and perfect position for visiting Guilin.
Response from Property: 【貼心服務】【尊貴體驗】與君相識,猶如故人歸,人生有兩次幸運:一次遇見您,一次陪您到底,遇見悦岸,給您驚喜。看到您暖心的評價,我覺得我們的努力和認真都值得,歲月靜好,我心安然。衹有體驗過了才會懂得,延續一如既往的住宿環境和更完善的服務,是我們能為您做到的,喜歡我們記得回來看看我們噢!