R. Gen. Osório, 19, Guarulhos, Sao Paulo, 07024-000, BrazilView Hotel Details
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1 night
Ibis Guarulhos Guest Reviews
3.8/5
Good
121 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.7
Service4.0
Cleanliness3.8
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All reviews(121)
Positive reviews(17)
Reviews with photos/video(2)
Negative reviews(4)
Guest User
Standard Twin Room
Stayed in Aug 2023
Business travelers
5 review
3.7/5
Posted on Oct 25, 2023
A little confused on the the shuttle from airport as was waiting for 2 hrs without seeing any hotel bus ....
HuiEva
Standard Triple Room, 3 Twin Beds
Stayed in Sep 2024
Family
3 review
3.7/5
Posted on Jan 20, 2025
Room price ok
Lessa Galli
Standard Room with Double Bed
Stayed in Jan 2023
Business travelers
36 review
4.2/5
Very Good
Posted on Mar 12, 2023
It's a very good deal considering the transfer service from terminal 2 every hour to the hotel in just 20 minutes you will be there for free. The servir run 24/7 so my fly arrive 1:30 am and at 2:30 i was in a good clean room nearby airport. So I do recommend, a big yes for one nigh or bussines connection at the airport.
ademola alausa
Standard Room with Double Bed
Stayed in Apr 2023
Business travelers
9 review
4.5/5
Great
Posted on Jun 5, 2023
Nice place to stay I recommend it for other travellers
Guest User
Standard Room with Double Bed
Stayed in Oct 2023
Solo travelers
50 review
5.0/5
Outstanding
Posted on Nov 9, 2023
Chetko
Silvio José de Paula
Standard Room (Multiple Beds)
Stayed in Jun 2024
Family
3 review
4.0/5
Very Good
Posted on Aug 6, 2024
We only stayed one night at the hotel and it was confirmed that it is the ibis standard throughout Brazil. So far there has been nothing that would discredit the hotel.
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Anonymous User
Standard Room with Double Bed
Stayed in Oct 2024
Business travelers
46 review
4.0/5
Very Good
Posted on Dec 18, 2024
The hotel rooms and corridors have large glass windows, but they cannot be opened
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DIOGO
Standard Room (Multiple Beds)
Stayed in Mar 2024
Family
4 review
1.5/5
Posted on Apr 10, 2024
Terrible service. Unfriendly employee. Dirty room. Service area with terrible smell. Rotten, dirty bathroom. Only breakfast was good.
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Caroline
Standard Room with Double Bed
Stayed in Dec 2023
Family
1 review
3.7/5
Posted on Jan 27, 2024
What I liked most about the hotel was the location, it only took us 10 minutes to get to the airport (at 3 am), the friendly staff and the normal Ibis hotel. However, I think that the facilities are a little neglected, the bathroom door in the room where I stayed (15th floor) was poorly fitted and did not close, there was no shampoo to bathe in (the bottle was empty), the elevator was looking Old (it had a crack in the glass on the top) I think that for the price per night they could remodel the facilities. I have already visited other Ibis, 1 in Peru and this is the second in Brazil and I was a little disappointed, I thought they would be like the previous ones where I stayed.
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Guest User
Standard Twin Room
Stayed in Oct 2023
Travel with friends
12 review
5.0/5
Outstanding
Posted on Nov 29, 2023
It was indeed a very convenient hotel, so I still chose to stay there.
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JEFFDINGDAPENG
Standard Twin Room
Stayed in May 2023
Business travelers
5 review
3.2/5
Posted on Sep 16, 2023
The room was OK. It was convenient for transfer. But there was no water supply, you had to buy it. It was 10 yuan or 10 yuan for a small bottle! It was quite dark.
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Hugo
Standard Twin Room
Stayed in May 2023
Solo travelers
1 review
2.2/5
Posted on Jul 18, 2023
Terrible, I made the reservation with you, because there was laundry, but at the time there wasn't, I waited more than 3 hours in line to be served and check in. Ultimately, your service is terrible, too!
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Guest User
Standard Twin Room
Stayed in Apr 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Aug 12, 2024
Good value for money
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Prof. Anderson
Standard Room with Double Bed
Stayed in Oct 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 6, 2022
Well located hotel, good breakfast with paid parking.
No luxury but meets the need well.
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Guest User
Standard Twin Room
Stayed in Jul 2022
Business travelers
1 review
1.0/5
Posted on Aug 4, 2022
The deposit of 499.82 reais was collected the day before when I checked in. I paid with a credit card. The money has been deducted. It has been almost 24 hours since I checked out, but it has not been refunded to my credit card.