Xana Hotelle Hotel (Guangzhou South Station)

Xana Hotelle Hotel (Guangzhou South Station) Reviews

Xana Hotelle Hotel (Guangzhou South Station)

No. 4, Zhongwei Road, Weiyong village, Panyu District, Guangzhou, Guangdong, ChinaSee Hotel Details
Xana Hotelle Hotel (Guangzhou South Station)
Xana Hotelle Hotel (Guangzhou South Station)Xana Hotelle Hotel (Guangzhou South Station)Xana Hotelle Hotel (Guangzhou South Station)
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

9.5/10
Outstanding
4810 review
Verified reviews
Location9.4
Amenities9.4
Service9.6
Cleanliness9.5
Filter by:
Sort by:
All reviews(4810)
Positive reviews(4686)
Reviews with photos/video(436)
Offers pick-up/drop-offs(1796)
Convenient location(668)
Classy environment(451)
Friendly front desk staff(277)
Perfect for business trips(187)
Delicious breakfast(155)
Close to train station(145)
Nice shower(90)
Negative reviews(119)
Guest User
Deluxe Room (2 beds)
Stayed in May 2025
Booked for others
4 review
10/10
Outstanding
Posted on Jun 24, 2025
Very nice and clean hotel. Staff also very nice. Free shuttle to high speed rail. Automatic curtains and in room sound system is a nice touch.
Response from Property: 尊敬的男神/女神您好!我是您的寵愛天使coco ,感謝您對小希的信賴!更感謝您的不吝誇獎與強烈推薦!為了您的信賴,我們將更加堅持不懈,小希酒店永遠屹立於這個城市,等候您的來臨!不 見不散哦!祝:笑口常開^_^!
Guest User
Leisure Room (Double bed)
Stayed in May 2025
Traveling with friends
9 review
10/10
Outstanding
Posted on Jul 6, 2025
Great location close to the station with a free shuttle to get there. Lots of shops and places to eat next to the hotel too and the singing shower was a nice surprise!
Response from Property: 收到您的點評希希的夥伴們熱淚盈眶,超級感動呀,希希的夥伴們堅信努力就一定會得到認可的,用心的為每一位客人提供優質的服務是我們始終堅持不懈的目標,希希一定會繼續加油的。希希期待您的下次光臨喲!
Guest User
Linglong Queen Room
Stayed in Apr 2025
Couple
29 review
8.0/10
Very Good
Posted on May 20, 2025
They didn't pick up us from the Southern railway station although we sent a message 2 hours before arrival (in chinese) and we also sent picture of us. Breakfast was poor with an egg, fruit and baking. No coffee!. Everything else was great!
Response from Property: Male God/Goddess, I'm sorry to receive your 4-star comment. We haven't received your information. I'm sorry that I didn't make you satisfied with your stay. Thank you for your question. Because we are close to Guangzhou South Railway Station and mainly have bus-to-drive guests, the hotel has prepared a simple meal, which is convenient to take away by car. I'm really sorry. We will continue to improve in the future. I look forward to your next visit. I wish you a happy life.
Mona Khoo
Deluxe Room (2 beds)
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 10, 2025
It is situated inside a local town with with a number of eateries around and there is a supermarket next to it. 1) The breakfast consist a bag of fruit, egg, vitamilk, a piece of cake/bread. They serve a fruit platter upon check-in. There are eateries nearby open from 7am - 10pm or slightly later. There is one bakery nearby that sells bread, pastry, milk and yoghurt. There is also a supermarket next door that sells cut fruits, and others. 2) It has shuttle services to Guangzhou South Railway. 3) The room are clean, with pipe-in music in the toilet. The tv cable has numeorous local channels. 4) There is a washing machine and a dryer in the hotel. 5) The hotel staff are friendly, polite and helpful and service oriented.
Response from Property: Dear male god/goddess, hello! Thank you very much for your comments and sharing. Our efforts are inseparable from your support and recognition along the way. With your support and encouragement behind us, our team will work harder to make every guest who has stayed at the Xi'an Hotel Guangzhou South Station feel our warm and thoughtful service. Thank you again for your recognition and wish you good work!
Guest User
Deluxe Room (2 beds)
Stayed in Apr 2025
Business traveler
10 review
8.5/10
Very Good
Posted on May 5, 2025
Location was good very close to Guangzhou South station. Free transport provided by hotel to the station. Room was nice and cozy with complimentary fruit basket provided on arrival. We only stayed for 1 night as we had an early morning train.
Response from Property: 男神/女神,很遺憾收到您的4星點評,酒店靠近南站,酒店坐落於安靜的鄉村,有24小時的免費接送服務,辦理入住的時候,前台會提前詢問您是否坐車。並會提前20分鐘電話提醒您坐車時間。這是小店的特色服務,我們也準備了可以帶走的簡餐,期望您下次的5星好評,期待您的光臨,祝旅途愉快!
Guest User
Linglong Queen Room
Stayed in May 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Jul 9, 2025
Clean hotel, great facilities and close to Guangzhou south railway station
Response from Property: 尊敬的男神/女神:您好!感謝您對希岸酒店廣州南站店的鼓勵與推薦!金獎銀獎不如您的誇獎,金盃銀盃不如您的口碑,我們不會讓您失望的!祝:萬事如意!
Waiguoren
Deluxe Room (2 beds)
Stayed in Aug 2024
Solo traveler
22 review
10/10
Outstanding
Posted on Sep 19, 2024
A modern girly hotel with shuttle service from a local village to the train station on the hour. Some funky flourishes like music in the shower. Quiet enough. Breakfast is just bread and sup milk and a piece of fruit in a gift bag so don't pay extra!!!! There is a grocery store next door。
Response from Property: Dear male/female god: Hello! I am your beloved angel Coco. The best journey is to find a long-lost feeling in Xi'an. Among thousands of people, I met you not one step earlier or later. Xiaoxi is glad to meet you. Only when you miss someone can you meet someone new. Fate is like that. It is neither too early nor too late, but just right. Because of professionalism, Xiaoxi is also growing, hoping to provide more perfect service to customers. Let you not only have a sweet sleep, but also the leisure of tea and books in the afternoon.
Narendra Goit
Linglong Queen Room
Stayed in Jun 2025
Family
8 review
10/10
Outstanding
Posted on Jul 17, 2025
Good hotel with dropout service for Guangzhou bullet 🚅 station
Response from Property: 收到您的點評希希的夥伴們熱淚盈眶,超級感動呀,希希的夥伴們堅信努力就一定會得到認可的,用心的為每一位客人提供優質的服務是我們始終堅持不懈的目標,希希一定會繼續加油的。希希期待您的下次光臨喲!
Jan
Linglong Queen Room
Stayed in Jan 2025
Solo traveler
78 review
10/10
Outstanding
Posted on Feb 11, 2025
Well-located (with free shuttle to the train station!) as well as wonderful accommodations. The staff, moreover, is truly the best -- sweet, wonderful, splendid, kind and caring people.
Response from Property: 尊敬的男神/女神:您好!我是您的寵愛天使coco ,最好的旅行,就是在希岸,發現一種久違的感動。而在千萬人之中,沒有早一步,也沒有遲一步,小希們慶幸遇見你,有錯過才會有新的遇見;緣分就是,不早不晚,恰恰剛好。因為專業,所以卓越,小希也在不斷成長,希望可以給客官提供更加完美的服務。讓您不僅僅有一個甜蜜的睡眠,午後茶香書海的悠閑。
TEFLON_DON
Linglong Queen Room
Stayed in Apr 2025
Booked for others
11 review
9.5/10
Amazing
Posted on Jul 26, 2025
The room was clean and the hotel stuff was friendly and polite 
Response from Property: 男神/女神,很遺憾收到您的4.7星點評,入住期間有任何問題都可以聯繫前台為您處理,很遺憾沒能讓您滿意在此小希感到很難過,如果可以請給我們一個機會期待您的光臨祝您旅途愉快!
Patrick Keng Heng
Deluxe Room (Double bed)
Stayed in Nov 2024
Couple
7 review
8.5/10
Very Good
Posted on Feb 8, 2025
A bit too far from Guangzhou South station but is amply made up with transfer service to and from the station. Transfer to is by the hour but pick up is also easy. I have an overseas data sim card only so can't really make calls to be picked up. I tried using internet call which the hotel offers but I think my sim is a bit slow and got cut off multiple times. In the end, reception helped me install an app linked to Wechat which I can use to communicate. I communicated in English and they replies in Chinese and Wechat does the translation. I get picked up all 4 days I was there. Excellent service.
Response from Property: 男神/女神,很遺憾收到您的4.2星點評,酒店靠近南站,酒店坐落於安靜的鄉村,有24小時的免費接送服務,辦理入住的時候,前台會提前詢問您是否坐車。並會提前20分鐘電話提醒您坐車時間。這是小店的特色服務,我們也準備了可以帶走的簡餐,期望您下次的5星好評,期待您的光臨,祝旅途愉快!
Vaswani
Deluxe Room (2 beds)
Stayed in Apr 2025
Business traveler
9 review
2.0/10
Posted on May 7, 2025
Poor service , no English spoken staff , difficult to manage
Response from Property: Dear Male/Female Goddess: We are very sorry that we did not meet your expectations for your stay. As we are not a star rated hotel, we do not have any English language requirements. We also actively use translation software to communicate with foreign friends. We apologize for any inconvenience caused during your stay! If you have any problems during your stay in the store, you can promptly report them to the front desk, and we will be happy to assist you. We are truly sorry for the unpleasant experience you had. We will continue to improve and look forward to your next visit! Wishing you a happy life!
Guest User
Linglong Queen Room
Stayed in Jul 2024
Other
4 review
10/10
Outstanding
Posted on Aug 25, 2024
Stayed here again and they were the best.
Response from Property: 尊敬的男神/女神,您好!非常感謝您的點評和分享,我們的努力離不開您一路的支持和認可,有您在我們身後支持和鼓勵,我們的團隊會更加的努力,爭取讓每一位住過希岸酒店廣州南站店的客人都能感受到我們温暖貼心的服務,再次感謝您的認可,祝您工作順利!
Richard
Linglong Queen Room
Stayed in Oct 2024
Couple
10 review
5.0/10
Posted on Nov 27, 2024
Firstly, the hotel is not called Xi'an Hotel. It is called Xana Hotelle! And the location is not as shown in the Google map. It is further into the village of Weichong - more than 20 minutes walk away from Guangzhou South Railway Station. Other than the above two points, the hotel is normal and music comes on whenever one take a shower - a novel feature.
Response from Property: Dear God/Goddess, the Chinese name of our hotel is Xi'an Hotel, and Xana is derived from the culturally rich and literary term Xanadu in Western culture. Our hotel is located within 2-3 kilometers of Guangzhou South Railway Station and we offer free shuttle services to and from the station. It takes only 10 minutes to reach the station. Our hotel is convenient for those who need to catch a train at the station, as it is located in a less crowded area. If you prefer to stay in a more bustling area, you can choose to stay in the city center. We apologize for any confusion caused by our location and hotel name, as our front desk staff noticed that you were concerned about our location. Therefore, we have upgraded your room type to an exterior window room for free during your three-day stay. However, we still couldn't lift your bad mood. We apologize again for any inconvenience caused. We look forward to your next visit and wish you a pleasant life!
Guest User
Deluxe Room (Double bed)
Stayed in May 2025
Business traveler
2 review
10/10
Outstanding
Posted on Jun 6, 2025
卫生:ok 设施:ok 环境:ok
Response from Property: 尊敬的男神/女神,您好!非常感謝您的點評和分享,我們的努力離不開您一路的支持和認可,有您在我們身後支持和鼓勵,我們的團隊會更加的努力,爭取讓每一位住過希岸酒店廣州南站店的客人都能感受到我們温暖貼心的服務,再次感謝您的認可,祝您工作順利!