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Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.2
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All reviews(385)
Positive reviews(366)
Reviews with photos/video(42)
Classy environment(30)
Friendly front desk staff(21)
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Perfect for business trips(9)
Stayed multiple times(9)
Average sound insulation(9)
Close to metro(7)
Loved the view(6)
Negative reviews(19)
Guest User
Joyful Elegant Double Bed Room
Stayed in Jul 2024
Travel with friends
14 review
5.0/5
Outstanding
Posted on Aug 21, 2024
I have stayed here many times and always stay here every time. The environment is good and easy to get in and out. The room is spacious and well laid out. The view outside the window is also very wide. It is hygienic and clean. The service attitude is good! A very nice aparthotel. The lady at the front desk is also very nice, very communicative and considerate.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the apartment and is also the motivation for the progress of all our staff. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! You are welcome to come back and experience it again, and I wish you a happy life!
Guest User
Queen Room
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 11, 2024
The apartment hotel is equipped with a washing machine and refrigerator in the room, which is very suitable for a few days of business trip. The clean, tidy and comfortable environment is a quiet community in the middle of the bustle. Taxi and subway are convenient, and takeaways will be delivered directly to the door. The service is very attentive. I forgot to bring facial cleanser. I called the front desk and it was delivered in a few minutes. After check-out, I can store my luggage for free. High value for money and highly recommended.
Original TextTranslated by Google
Response from Property: Every city always has a reason for people to miss you, and every season has scenery that we can’t leave behind. The vast sea of people and all the sentient beings. Meeting you is really like meeting the inevitable destiny in my heart. I am very pleased with your satisfaction! We will continue to innovate and do our best to provide the best service to every guest! I hope that Bo Karen International Apartment will be the warmest and unique one in your memories! Come back to Poklen Apartment often and wish you a happy day!
Guest User
Queen Room
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 11, 2024
Recommended by a friend who has stayed here before. The location is convenient for traveling. The room is quite satisfactory and well-arranged. The items are neatly placed. When I first checked in, I was not connected to the Internet. The staff quickly came to help fix it. I can give you a thumbs up for the service attitude. Finally The most impressive thing is that this bed is extremely comfortable for sleeping. As a light sleeper, I actually slept until dawn. If the charger is missing when checking out, we will contact you and help you send it back. Electronic invoices can also be issued. And the lady at the front desk is so beautiful and gentle!
Original TextTranslated by Google
Response from Property: Every city always has a reason for people to miss you, and every season has scenery that we can’t leave behind. The vast sea of people and all the sentient beings. Meeting you is really like meeting the inevitable destiny in my heart. I am very pleased with your satisfaction! We will continue to innovate and do our best to provide the best service to every guest! I hope that Bo Karen International Apartment will be the warmest and unique one in your memories! Come back to Poklen Apartment often and wish you a happy day!
Suichilewodeshupian
Queen Room
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 11, 2024
The hotel is located at the Yangang Exit B of the Guangfo Line on the subway. It only takes a few minutes to walk. It is very convenient to travel. The room space is okay. The view from the small balcony is nice. The facilities are complete, hygienic and clean. It feels very warm. The attitude of the front desk staff is very good. I helped check the travel route, which warmed my heart [love] for people coming from out of town. Overall, I felt good. I will stay here again next time I come to Guangzhou
Original TextTranslated by Google
Response from Property: Thank you for staying in the apartment and sharing your stay experience. I am very glad that every aspect of the apartment has been recognized by you. Through your meticulous description, you can feel the happiness this trip has brought to you. This is our Platinum The constant pursuit of all the staff of Karen International Apartment will also become the driving force for us to continue to work hard and make progress. Xiaobo looks forward to serving you next time!
Huangdizaici
Queen Room
Stayed in Mar 2024
Other
10 review
5.0/5
Outstanding
Posted on May 11, 2024
I booked this room just for fun with my kids. Fortunately, I was not disappointed. The decoration of the room is simple and fashionable. It has floor-to-ceiling glass doors with good light and good visibility. You can also see a little river view from the high floor. There is an aunt who cleans the room every day. The children made a mess in the room and dropped food all over the floor. The aunt has a very good attitude and is very hygienic and clean. Seeing that there were children, I was given two extra bottles of water, which was really considerate. Very satisfied with the experience!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Bo Karen International Apartment. No matter how many advertisements there are, it is not as good as word of mouth. We always attach great importance to word-of-mouth publicity and pay more attention to the personal experience of each guest. As long as you come to the apartment, you are our valued guest. We are willing to do our best. We will do our best to make your trip to Guangzhou relaxed, pleasant and smooth. We look forward to your visit again and experience the different style of Bokarun International Apartment. Wish your family happiness~
jxjxjs
Queen Room
Stayed in Aug 2024
Solo travelers
7 review
1.0/5
Posted on Sep 13, 2024
It's super rubbish. Don't stay here. One room opens the door. The upper and lower rooms are very small. It's very scary. Moreover, the things used are not very clean and not hygienic at all.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel. We are deeply sorry. The rooms here are all duplex, but they are all separate and have independent door locks. They will not affect each other. The room type was explained to you when you checked in. If you are not satisfied with the room within half an hour of check-in, you can return it. We did not receive your feedback at that time. If you come here next time, we hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Queen Room
Stayed in Jan 2024
Couples
5 review
3.0/5
Posted on Mar 1, 2024
The room is quite satisfactory and meets the needs of ordinary hotels. There are very few bedside plugs and it is inconvenient to charge. The latex on the toilet and sink is moldy. There are few TV resources. You need to open it by yourself. The balcony window cannot be closed tightly. There is a lot of noise outside during the day and night. I took earplugs after one or two o'clock. I barely fell asleep, but the front desk service attitude was very good, and they were able to respond to the guests' needs even late at night. The windows couldn't be closed tightly, and they came to help at one or two o'clock.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Large Screen Projection Double Bed Room
Stayed in Jun 2024
Other
6 review
4.1/5
Very Good
Posted on Jul 21, 2024
I stayed there three years ago and had a very good experience. It is indeed a bit worse than this time three years ago. There is a construction site below. Although it is not noisy at night, it affects the surrounding environment. I hope the hygiene can be improved. There are water stains on the toilet.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! Your valuable opinions are very important to us and we will inform relevant departments to improve the quality of hygiene. I wish you a happy life.
Anonymous User
Queen Room
Stayed in Dec 2023
Other
3 review
1.0/5
Posted on Jan 13, 2024
It's apartment-style. You enter through a door and are divided into two rooms. There is no hot water for showering in the room, not at night or in the morning. They say it uses a storage water heater. If it is used downstairs, you have to wait for the water to be hot before you can take a shower. , but not at night or in the morning. Are other people using hot water 24 hours a day? The toilet was also dirty. It was full of stains and urine stains. It was so dirty. I have never stayed in such a bad place.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review. Our rooms are duplex, but they are separated with independent door locks and will not affect each other. If you are not satisfied with the room type, you can return it within half an hour if the room is not messy. If you I won't stay here again even if I don't care about the room type. The water heater used in this apartment is a storage-type water heater with a capacity of 60 liters. It can be used continuously for 15-18 minutes after being heated to 70 degrees. After that, it needs to be heated again for about 20-25 minutes before it can be used. There is a warm reminder in the bathroom. At that time, someone here helped you apply for a room change, but you declined due to your own reasons. Sorry again. I wish you a happy life.
Guest User
Delightful Twin Room
Stayed in May 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Jun 12, 2024
“The room is spacious and bright, with complete facilities and comfortable beds. Every detail of the hotel reveals high quality and comfort, whether it is service, environment or location, it is impeccable, especially the free late check-out service. I feel the sincerity and care of the hotel. Highly recommend to everyone! ”
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying in the apartment and sharing your stay experience. I am very happy that every aspect of the apartment has been recognized by you. Through your meticulous description, you can feel the happiness this trip has brought to you. , this is the constant pursuit of all our staff at Bo Karen International Apartment, and this will also become the driving force for us to continue to work hard and make progress. Xiao Bo looks forward to serving you next time!
Guest User
Joyful Elegant Double Bed Room
Stayed in Sep 2023
Business travelers
14 review
4.7/5
Amazing
Posted on Oct 15, 2023
The environment is quite good, with a big bed and a projector. The only shortcoming is the water heater. I don't know how to get hot water to take a shower in the middle of the night. After waiting for a long time, it didn't heat up. Finally, I took a cold shower. You can make a switch indicator, the only shortcoming is😵
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your review of the hotel. Your satisfaction is our greatest motivation for moving forward. Bo Karen International Apartment strives to continuously create a warm and comfortable living environment for guests, and meets the requirements of different guests with the highest cost performance. Your feedback is very important. Our front desk has staff working 24 hours a day. If you have any questions during your stay, you can give us feedback and we will help you solve it as soon as possible. We look forward to your visit again and wish you a happy life.
Anonymous User
Boutique Queen Room
Stayed in Sep 2023
Other
12 review
4.0/5
Very Good
Posted on Oct 12, 2023
The location and surrounding environment are okay, and it's convenient for eating and traveling, but the hygiene inside is really not good. The gap in the cabinet door is filled with dirt that has accumulated for a long time. See the leopard when you catch a glimpse of its spots. Hand sanitizer was not prepared either.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your review of our hotel. Your support and encouragement are our greatest motivation for moving forward. Bokalun International Apartment strives to continuously create a warm and comfortable living environment for guests, and meets the requirements of different guests with the highest cost performance. We will strengthen the management of the hygiene aspects you reported in the future and provide feedback to relevant departments to improve hygiene quality. Xiaobo looks forward to your visit again!
Guest User
Queen Room
Stayed in Jun 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Jul 31, 2023
A very satisfying experience. Now they have moved the front desk upstairs. When I call the front desk for consultation, the waiter is attentive and it is not difficult to find. The room is well-equipped and cozy, which is more suitable for a business trip for a few days. It is clean and bright. The service is pretty good. Free chargers and facial cleansers are provided. I originally planned to stay for a few days, but due to a temporary change of plans, I will stay here next time. recommend!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey.
Guest User
Delightful Twin Room
Stayed in Oct 2023
Family
2 review
3.2/5
Posted on Dec 1, 2023
The floor of the room was made of stone with holes, so there were many small cockroaches inside, which felt very unhygienic. There were also broken biscuits at the foot of the bed.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
displeased is
Large Screen Projection Double Bed Room
Stayed in Aug 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Sep 16, 2024
Very convenient transportation
Original TextTranslated by Google
Response from Property: Meeting you in the vast sea of people and all living beings is really like meeting the inevitable destiny in my heart. I am very pleased that you are satisfied! Your reviews are precious. We will continue to innovate and do our best to provide the best service to every guest!