UrCove by Hyat Lanzhou Xiguan Cross Zhongshan Bridge Reviews

Great location in town and convenient to get to the bridge and mountain

Very good location. Hotel looks in some areas like not completely finished. Gym very small.

When I went home for the Chinese New Year this year, I chose to transit in Lanzhou for one night. I mainly looked for a hotel with convenient transportation and many delicious foods nearby, so that I could eat and drink to my heart's content for a night. I arrived at the high-speed railway station at 8pm and planned to take a taxi to the hotel. But I was informed that all taxis had stopped due to heavy snow. So I immediately took the subway. After six stops, I walked 200 meters from Exit B to the hotel. What you see in the hotel room is what you get. It was cozy and warm. After putting down my things, there was a barbecue and stir-fry restaurant next to me where I ate very satisfyingly. The hotel service was also good. I will book here again when I transfer on my return trip.

Stayed for three days and was very satisfied in every aspect. I originally booked it for only one day, but I renewed it for another day and another day. I loved it so much that I couldn't bear to leave. First, we entered the hotel lobby to check in. The front desk staff enthusiastically poured a cup of hot tea. Check-in was also very fast and we quickly arrived at the room. The room feels very open as soon as you open it, and the design and layout are very natural. The room is fully intelligent, with a very cute Xiaodu, who can turn on the lights, turn on the TV, open the curtains, etc. Just call Xiaodu, and you can also chat with Xiaodu. There are robots delivering takeaways and missing items. During my three-day stay, the robots came nine times. I really like the cute robots. There is also night fruit and milk in the evening. The breakfast is also very good, I can eat it every day. But getting up for breakfast was difficult because the bed was so comfortable. Finally, I had nothing to do and drew a floor plan of the room. If you don't draw well, just play around and make do with it. The actual area is a little larger than what I drew, and there is a slight error in my measurement.

The hotel is in a great location, next to the subway and Zhongshan Bridge. The room has good lighting, comfortable bedding, and the bathroom is separated into dry and wet areas, so it is not awkward for two people to live in. Breakfast includes Chinese, Western and vegetable salads, with many choices. The service staff was very friendly and solved my problem in a timely manner. A very good accommodation experience.

The room was clean and the service staff were friendly, making us feel like we were at home during the trip. The breakfast is very rich, and there is fruit in the evening, which is super heart-warming. Full score for recommendation index.

The room was great. I told the lady at the front desk that I needed a quieter room and she helped arrange it on the side away from the street. In particular, I want to say that the breakfast is really great. Even a picky eater like me has to give it a big thumbs up. The beef noodles are even more delicious than the time-honored Mabu restaurant not far next door. I will stay again when I return to Lanzhou on the 25th. here

The room is very beautiful and the lobby is well decorated! The breakfast is very rich, and the Zhongshan Bridge is right downstairs! ! It is also very close to Zhangye Road Pedestrian Street, which is very convenient for a walk after dinner! ! ! Really, really, really great! ! ! ! !

The room is clean and tidy, the service is warm, the room facilities are complete, the refrigerator is in line with the modern trend, and they are all intelligent. I thought the room was delivered with snacks and drinks. It feels very warm. The Zhongshan Bridge Iron Bridge is 200 meters away in the hotel, and there is Wooden Tower Lane nearby. The snack street, Zhangye Road Pedestrian Street, and shopping malls in the surrounding area are also very convenient. It is less than 20 meters away from the hotel in a straight line. Because there are children, the front desk also specially provides children's dental kits, and also provides free breakfast for one large and one small. The beef noodles are also pretty good, thank you very much! First choice for your next business trip!

The first question: I can’t believe that there is only one elevator in the entire hotel. I encountered elevator maintenance that day, so I ran up the stairs and collapsed! (The guy at the front desk carried my two big suitcases to the sixth floor) My child is less than two years old, so he has to be carried upstairs by adults! Second question: There is only one check-in counter in the hotel lobby, so how can one be enough when there are many guests? There was also a self-service check-in machine at the counter, but I was told that it couldn't be used. In the end, I had to check in at only one counter! The third question: There is a fence at the entrance of the hotel. You cannot enter the hotel immediately after getting off the taxi. You must get off at the intersection a little behind and walk to the hotel. This is not recommended for those with children and a lot of luggage. You must walk to the intersection every time you go out to take a taxi. . The fourth question: On that day, I offered to voluntarily add money to change to a larger and better room type, so I referred to Ctrip’s pictures. I was later told that the pictures were different from the real rooms because the room type pictures had not been updated in time. As a professional hotel brand, the above points are very disappointing! I don't give negative reviews because I don't want to be disturbed.

I won’t mention the minor problems, but here are a few that I can’t stand! 1. The elevator smells like a public toilet and makes me suffocate every time I take the elevator! 2. The hotel allows waste collectors to ride in the elevator with guests. 3. The front desk of the hotel told me that the restaurant is on the third floor, but it is not on the third floor. The restaurant is actually on the mezzanine. You have to climb a very steep staircase with no handrails to reach the restaurant. This is suitable for people with limited mobility such as the elderly or pregnant women. Comparable to mountain climbing, stairs without handrails are dangerous! 4. There is no lighting in the corridor at night! ! Go back to your room in the dark! ! 5. There is a guardrail in front of the hotel blocking the sidewalk and motorway. When taking a taxi, be sure not to position yourself in front of the hotel, otherwise you will have to circle around after getting off the car to get in! However, the hotel did not give any advance notice when booking! 6. The front desk was very unprofessional when checking in! ! How did such a hotel get a four-star rating? ? What standard? ? Is there anyone to supervise misleading consumers? ?

The room is quite big, with a large bay window and a smart toilet. I stayed there for three days and overall I am very satisfied. The location is very close to Zhongshan Bridge. It is very convenient to travel by bus, subway and taxi. There are also many restaurants around, and ordering takeout is also very convenient.

This hotel claims to be owned by some big brand, but after staying there for one night, I was really scared away by it. When I arrived at the store that day and walked into the elevator room, there was a foul smell in the elevator car. I don't know if it was the sewer or the septic tank smell backing up, but it was disgusting. I went to the room to wash my face, but there was only "a steady flow of water". When the manager on duty came to the room to experience it, he said that he could change to a new room, but the water supply in the new room was also as shown in the picture; The monitor on the bedside table was covered in dust and so dirty! The so-called "beef noodles" for breakfast are even more outrageous. I put a piece of "luncheon meat" as beef. I asked the noodle cook face to face and he said it was beef. Woohoo! Destroyed the gold medal of "Lanzhou Beef Ramen". The room fee of more than 500 yuan was cheated! ! !

I came here to travel with my family and chose this store. It was great🎉. The location is excellent, about 200 meters away from Zhongshan Bridge. Especially the service attitude at the front desk was very good. They came out to help me with my luggage on a hot day. After entering the store, I immediately The water is served, which is very heart-warming. The sanitary environment is also very good. The facilities and equipment in the room are very complete. The mini bar is free, which is very nice. The food in the restaurant is also quite rich. You can also eat Arrived at Lanzhou’s special beef noodles and Liangpizi