Lavande Hotels (Guangzhou Kecun Metro Station Pazhou Conference and Exhibition Center) Guest Reviews
4.5/5
Good
1324 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(1324)
Positive reviews(1202)
Reviews with photos/video(138)
Convenient location(103)
Classy environment(100)
Easy to get around(90)
Friendly front desk staff(85)
Average sound insulation(40)
Perfect for business trips(28)
Comfortable bed(25)
Close to metro(17)
Negative reviews(122)
AlessandroA
Superior Double Room (No window)
Stayed in Sep 2024
Business travelers
24 review
5.0/5
Outstanding
Posted on Nov 5, 2024
Nice place, 10 minutes far from canton fair. I really like the service of this hotel
Response from Property: Thank you for staying at the Le Fan Hotel Guangzhou Ke Village Metro Station Store and the Puzhou Convention and Exhibition Center Store. It is a great honor to provide you with a satisfactory stay. Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is the vigor of our progress. Thousands of words come together in one sentence, thank you for your support of the hotel. Hehehe~~
Guest User
Elegant Double Room
Stayed in Mar 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Apr 6, 2024
Thế rooms are very neat and the location is great.
Response from Property: I look forward to being with you every day. When I look back, you are there. I wish you happiness every day!
Gravity Infinity
Superior Double Room (No window)
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 4, 2024
Overall Good Experience Recommend to Travellers.!!
Response from Property: Smile and embrace every day and be a warm person like a sunflower. Xiaofeng wishes you happiness every day!
Guest User
Elegant Double Room
Stayed in May 2023
Solo travelers
16 review
5.0/5
Outstanding
Posted on Aug 27, 2023
Very good place to stay for couple of days , helpful staff
Response from Property: Dear guests ~ All the warm services of Li Feng come from the sincere sincerity of you! Only for your joy ~GoodMorrow only for a better start!
yuvraj
Business Room (2 beds)
Stayed in Jul 2023
Travel with friends
7 review
4.2/5
Very Good
Posted on Aug 28, 2023
Very near to canton tower good location
Response from Property: After the fleeting dream back to the water side to see fireworks blooming full moon. Xiaofeng welcomes you next time
Tanaka
Elegant Double Room
Stayed in Apr 2022
Travel with friends
1 review
3.5/5
Posted on May 27, 2022
A good location . You can visit a number of places from here. Good place , just the molds 🥹
Response from Property: Dear guest! I am very sorry that this stay failed to bring you a satisfactory experience. Xiaofeng will work hard to improve, step up the rectification of the hardware, and strive to provide better service and more comfortable conditions for the guest experience. If you have any questions during your stay, you can call the front desk., I believe Xiaoli will solve it for you one by one. look forward to your visit again
jost
Deluxe Double Room
Stayed in Mar 2023
Family
1 review
5.0/5
Outstanding
Posted on Apr 28, 2023
Very goods Iliked its
Response from Property: 是5分耶~小麗看了好开心呀!!!谢谢亲对小麗的五分奖励,小麗一定会继续努力哒亲
Guest User
Superior Double Room (No window)
Stayed in Feb 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 19, 2023
Hao banghao hao
Response from Property: 尊敬的客人:首先感謝您花費寶貴的時間在此留下您的點評。我們十分高興看到您滿意此次的入住體驗。我們歡迎您在不久的將來再次光臨我們酒店,並繼續為我們提供寶貴的意見與建議!
Guest User
Business Room (2 beds)
Stayed in Jan 2025
Family
7 review
5.0/5
Outstanding
Posted on Feb 6, 2025
The room is clean, the service is friendly, it is close to the waistline, and the atmosphere of life is overwhelming
Original TextTranslated by Google
Response from Property: Thank you for your support, your praise is the greatest support and encouragement to us!
Yatouspj
Superior Room (2 Beds)
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 31, 2025
The location is very good, you can walk to Guangzhou Tower. What touched me the most was that you can see Guangzhou Tower outside the window at this price. The girl at the front desk had a very good service attitude and would take the initiative to pay attention to the guests and provide timely assistance.
Original TextTranslated by Google
Response from Property: Dear guest: First of all, thank you for taking the time to leave your review here. We are very happy to see that you are satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with valuable comments and suggestions!
jiequeyuefengyu
Superior Double Room (No window)
Stayed in Nov 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Dec 25, 2024
The room is quite clean, and everything is relatively new. I have stayed at Lifeng before and I recognize this brand. I hope Lifeng will get better and better. Thank you very much. Come on, come on
Original TextTranslated by Google
Response from Property: Your satisfaction is our greatest motivation, your encouragement is the source of our energy, your favor is the vitality of our progress. Thousands of words can be summed up in one sentence: thank you for your support of the hotel.
Guest User
Business Double Room
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 1, 2024
The hotel service is very good, the front desk and service staff are very enthusiastic, the hotel environment is also very good, it is also very convenient to eat and see the Guangzhou Tower. I will continue to stay at Lavande Hotel in the future.
Original TextTranslated by Google
Response from Property: Dear guest: First of all, thank you for taking the time to leave your review here. We are very happy to see that you are satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with valuable comments and suggestions!
Anonymous User
Elegant Double Room
Stayed in Oct 2024
Business travelers
3 review
0.5/5
Posted on Nov 19, 2024
Very bad, I was woken up at 2 o'clock in the middle of the night and asked to change rooms. The hotel is surrounded by urban villages and looks very unsafe. The carpet on the floor of the room is very dirty. There is an unknown smell and cockroaches in the room. It is not recommended to stay. The windowless room type is not marked as windowless, and the front desk service is poor
Original TextTranslated by Google
Response from Property: Dear friend, thank you very much for choosing Xiaoli. At that time, the sewer on the entire floor of the hotel was blocked, and water was overflowing from the bathroom in the room. We had no choice but to ask a master to dredge the sewer overnight. You reported that there was noise, and the hotel changed your room in order to give you a better rest. Xiaoli is very sorry for the bad stay experience you had. You booked an elegant king-size bed, and the window is an inner window. The booking page is marked, otherwise the platform would not have approved it for us. You asked for a refund of the entire night's room rate when you checked out, and Xiaoli also gave you a certain amount of compensation, and you also accepted the compensation. Xiaoli is really wronged and very sorry.
Chaoxiccc
Elegant Double Room
Stayed in Oct 2024
Couples
35 review
4.6/5
Great
Posted on Nov 10, 2024
Hygiene: Good, the bathroom is very clean
Environment: Located in a busy street, it is also convenient to eat and drink around
Service: Good
Facilities: Basically no problem, but there is no place to hang clothes and towels in the bathroom, which is very inconvenient to take a shower; the hair dryer is old and not easy to use; the shower gel and shampoo do not foam and are not easy to use; the room is particularly not soundproof, which has a great impact.
Original TextTranslated by Google
Response from Property: Dear guest, we are sorry for the bad stay experience. Thank you for letting us know the problems you encountered during your stay at our hotel. We are very sorry that we failed to meet your expectations. Please allow us to express our sincerest apologies. Our hotel is located in the old town of Haizhu District, with a strong atmosphere of life. Noise-proof earplugs are also available at the front desk. If necessary, please call the front desk. We will immediately optimize the problems you reported. We hope to have the opportunity to provide you with better services in the near future.
WESTonHILL
Elegant Double Room
Stayed in Sep 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Oct 26, 2024
Good location, only walking distance from Guangzhou Tower. The air conditioner is very quiet. The front desk service attitude is very good. I forgot my headphones and they helped me mail them. They also reminded me to issue the invoice. The only drawback is that they don't have their own restaurant, and breakfast is at the dim sum shop opposite. However, this location is very good in Guangzhou.
Original TextTranslated by Google
Response from Property: Dear guest: First of all, thank you for taking the time to leave your review here. We are very happy to see that you are satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with valuable comments and suggestions!