Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities9.3
Service9.1
Cleanliness9.4
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All reviews(396)
Positive reviews(382)
Reviews with photos/video(147)
Friendly front desk staff(49)
Classy environment(43)
Delicious breakfast(25)
Large rooms(24)
Offers pick-up/drop-offs(18)
Perfect for business trips(14)
Close to airport(13)
Convenient parking(12)
Negative reviews(14)
MING CHIA
Elegant Queen Room (No Window)
Stayed in May 2025
Business traveler
4 review
10/10
Outstanding
Posted on Jun 20, 2025
I had a pleasant stay — the hotel is a nice place overall and very clean. The room was well-maintained, and everything felt fresh and tidy. I’d definitely recommend it to anyone looking for a comfortable and clean place to stay.
Response from Property: 尊敬的賓客您好!非常感謝您選擇入住廣州賽侖吉地大酒店並分享您的入住感受!您的滿意就是對我們最好的肯定與鼓勵,我們將不斷努力為您及所有賓客提供更佳的入住體驗!爭取讓每位客人高興而來,滿意而歸,真誠期待您的再次光臨!
LISHAN
Superior Queen Room
Stayed in Jan 2025
Business traveler
30 review
9.5/10
Amazing
Posted on Apr 19, 2025
It was pretty close to the airport, was there for a business trip. The room is spacious.
Response from Property: 尊敬的客人,很高興您喜歡我們的酒店環境和設施!我們始終致力於為客人提供舒適、整潔的入住空間,您的肯定是對我們最大的支持。期待下次為您帶來更完美的體驗,祝您一切順心!
Guest User
Superior 2-bed Room
Stayed in Apr 2025
Family
4 review
10/10
Outstanding
Posted on May 4, 2025
The surrounding transportation is convenient, and the subway station and popular business district are within walking distance. The lobby is luxuriously decorated, the rooms are clean and tidy, the bedding is comfortable, the bathroom is separated into wet and dry areas, the front desk reception is warm and efficient, the check-in and check-out process is smooth, the room service responds quickly, and the staff can solve the needs in time.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Guangzhou Serengeti Hotel and sharing your experience! Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard to provide you and all guests with a better stay experience! We strive to make every guest happy and satisfied. We sincerely look forward to your visit again!
Anonymous User
Superior Queen Room
Stayed in Mar 2025
Business traveler
85 review
10/10
Outstanding
Posted on May 1, 2025
The room is very good, the service is very thoughtful, the sanitary environment is beautiful and comfortable, it is a must-have for business trips, it is comfortable and reassuring, and I will choose to stay in this hotel again if I have the chance. Full marks
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! Thank you very much for choosing to stay at Guangzhou Serengeti Hotel and sharing your experience! Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard to provide you and all guests with a better stay experience! We strive to make every guest happy when they come and satisfied when they leave, and we sincerely look forward to your visit again!
Adam_k
Executive 2-bed Room
Stayed in Feb 2025
Business traveler
6 review
7.5/10
Posted on Mar 7, 2025
The room is really big, and the cleanliness is in line with the price.
Due to the conference, everyone was together, so the breakfast was affected and the quality was reduced.
I didn't see the welcome fruit. Is Ctrip going to return my points?
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing to stay in our hotel and for your affirmation of the spaciousness and cleanliness of the room. We are deeply sorry for the breakfast and welcome fruit issues you mentioned. The decline in breakfast quality may be due to the large number of guests during the conference period. We will immediately communicate with the catering team to ensure more stable service in the future. Regarding the omission of welcome fruit, this is an oversight in our work. We are very sorry for the inconvenience. Your opinion is very important to us. If you have any other needs, please feel free to contact us. We will continue to work hard to provide you and all guests with a better stay experience! Strive to make every guest happy and satisfied, and sincerely look forward to your visit again!
Guest User
Executive Queen Room
Stayed in Feb 2025
Business traveler
1 review
10/10
Outstanding
Posted on Mar 26, 2025
The room is good. The environment is nice and the facilities are complete.
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! Thank you very much for choosing to stay at Guangzhou Serengeti Hotel and sharing your experience! Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard to provide you and all guests with a better stay experience! We strive to make every guest happy when they come and satisfied when they leave, and we sincerely look forward to your visit again!
Guest User
Elegant Queen Room (No Window)
Stayed in Jan 2025
Business traveler
1 review
10/10
Outstanding
Posted on Feb 12, 2025
This stay was great! The hotel is in a good location, and it is convenient for eating and traveling around. The front desk checked in quickly and the service was warm. The room was clean and tidy, with complete facilities and a very comfortable bed. The breakfast was rich in variety and I was very satisfied. I will come again next time!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Guangzhou Serengeti Hotel and sharing your experience! Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard to provide you and all guests with a better stay experience! We strive to make every guest happy and satisfied. We sincerely look forward to your visit again!
Guest User
Superior Queen Room
Stayed in Jan 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Feb 12, 2025
The check-in staff was enthusiastic and efficient, and the impression was instantly improved!
The room was clean and tidy, the bedding was soft and skin-friendly, and I had a good night's sleep. The bathroom facilities were complete, the hot water came quickly, and the water flow was stable. And the location was great, and it was also very convenient to travel. The hotel also provided a rich breakfast. Next time I come here, I will definitely choose this one!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Guangzhou Serengeti Hotel and sharing your experience! Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard to provide you and all guests with a better stay experience! We strive to make every guest happy and satisfied. We sincerely look forward to your visit again!
Guangdongbaige
Superior Queen Room
Stayed in Jan 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Feb 11, 2025
The experience was great! The room was clean and tidy, the bedding was soft and comfortable, and I felt very warm as soon as I entered the room. The check-in at the front desk was very fast, the staff was enthusiastic, and they also recommended interesting places around. The location of the hotel is also very good, and it is very convenient to eat and go shopping around. The morning tea is rich in variety and tastes good. This stay experience is perfect. I will choose this place next time I come here!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Guangzhou Serengeti Hotel and sharing your experience! Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard to provide you and all guests with a better stay experience! We strive to make every guest happy and satisfied. We sincerely look forward to your visit again!
Renshangrenbianbuxingchendedifang
Superior Queen Room
Stayed in Dec 2024
Other
11 review
10/10
Outstanding
Posted on Jan 14, 2025
This time when I stayed at the hotel, the service attitude of the front desk staff was beyond imagination! From the moment I walked in, I could feel their full enthusiasm. Everyone had a sincere smile on their face, which instantly made me happy. When checking in, the staff was not only quick and efficient, but also patiently answered all my questions, and explained all the precautions clearly. Checking out was also very smooth, and the whole process was easy and worry-free. I have to give a big thumbs up to the front desk service!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Guangzhou Serengeti Hotel and sharing your experience! Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard to provide you and all guests with a better stay experience! We strive to make every guest happy and satisfied. We sincerely look forward to your visit again!
Anonymous User
Superior Queen Room
Stayed in Dec 2024
Business traveler
2 review
10/10
Outstanding
Posted on Jan 11, 2025
What moved me most here was the meticulous service of the hotel staff. From the warm smiles and efficient and professional service of the front desk staff when checking in, to the meticulous daily cleaning by the room attendants, they would also considerately replenish the supplies according to my needs!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Guangzhou Serengeti Hotel and sharing your experience! Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard to provide you and all guests with a better stay experience! We strive to make every guest happy and satisfied. We sincerely look forward to your visit again!
Anonymous User
Superior 2-bed Room
Stayed in Dec 2024
Business traveler
6 review
10/10
Outstanding
Posted on Jan 9, 2025
The hotel front desk service is great! The staff is warm and thoughtful, and the check-in and check-out procedures are efficient and fast, which made my stay very pleasant from the beginning. I must give it a thumbs up!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Guangzhou Serengeti Hotel and sharing your experience! Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard to provide you and all guests with a better stay experience! We strive to make every guest happy and satisfied. We sincerely look forward to your visit again!
Guest User
Elegant Queen Room (No Window)
Stayed in Nov 2024
Business traveler
33 review
8.0/10
Very Good
Posted on Dec 16, 2024
The hotel staff is warm and friendly. From check-in to check-out, you can feel their professionalism and thoughtfulness in every link. They always respond quickly to guests' inquiries and needs and try their best to solve them, making people feel at home.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for choosing to stay at Guangzhou Serengeti Hotel and sharing your stay experience! Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard to provide you and all guests with a better stay experience! We strive to make every guest happy and satisfied, and we sincerely look forward to your visit again!
Roumama
Elegant Queen Room (No Window)
Stayed in Nov 2024
Business traveler
2 review
10/10
Outstanding
Posted on Dec 13, 2024
The service is very good, the environment is clean. The room is also very spacious and the overall design is very comfortable. I will stay here again when I go on a business trip. The company also has a shuttle service, which is very considerate.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for choosing to stay at Guangzhou Serengeti Hotel and sharing your stay experience! Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard to provide you and all guests with a better stay experience! We strive to make every guest happy and satisfied, and we sincerely look forward to your visit again!
Guest User
Elegant Queen Room (No Window)
Stayed in Nov 2024
Business traveler
4 review
10/10
Outstanding
Posted on Dec 12, 2024
I looked at the hotel pictures before placing the order. At first, it felt like an ordinary business hotel. After entering, the lobby was bright and spacious, with a very large morning tea restaurant and Chinese restaurant. The breakfast was also very good with a wide variety. The room was also larger than that of an ordinary hotel. The waiter was very enthusiastic and brought water and food. The most important thing is that it is close to the airport!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Guangzhou Serengeti Hotel and sharing your experience! Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard to provide you and all guests with a better stay experience! We strive to make every guest happy and satisfied. We sincerely look forward to your visit again!