Bishuiwan Hot Spring Resort

Bishuiwan Hot Spring Resort Reviews

Bishuiwan Hot Spring Resort

Liuxi Hot Spring Scenic Area, Conghua District, Guangzhou, Guangdong, 510960, ChinaView Hotel Details
Bishuiwan Hot Spring Resort
Bishuiwan Hot Spring ResortBishuiwan Hot Spring ResortBishuiwan Hot Spring Resort
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Bishuiwan Hot Spring Resort Guest Reviews

9.7/10
Excellent
4671 review
Verified reviews
Location9.7
Amenities9.5
Service9.8
Cleanliness9.7
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All reviews(4671)
Positive reviews(4638)
Reviews with photos/video(1703)
Relaxing hot springs(1500)
Perfect for kids(655)
Delicious breakfast(424)
Has facilities for children(122)
Family activities available(89)
Has an infinity pool(79)
Loved the massages(36)
Negative reviews(33)
Cristian@Paris
Garden Twin Room
Stayed in Feb 2025
Family
8 review
10.0/10
Outstanding
Posted on Apr 1, 2025
Great experience and helpful staff. Worthed to go there !
Response from Property: 親親，感謝您對我們酒店的鼓勵與推薦！金獎銀獎不如您的誇獎，金盃銀盃不如咱的口碑，我們不會讓您失望的~！下次過來碧水灣遊玩可以來體驗一下我們的臨江小木屋哦~獨立私密花園泡池，陽台直望流溪河畔，景色秀美，房間佈置的也別有風情呢~願您萬事如意！心想事成！
Robel nuobeier
Garden-View King Room
Stayed in Dec 2024
Travel with friends
6 review
10.0/10
Outstanding
Posted on Jan 12, 2025
It's an amazing experience, very nice service Lovely hotel staffs Amazing view Clean hotel
Response from Property: 不是每一次相遇都能成為美好的開始，感謝親親如此真實客觀的評價，讓我們彼此認可了。碧水灣乾淨、優美的環境是您良好睡眠的保障，積極、熱情的服務是我們一貫的堅持，能夠得到您的認可就是我們最大的榮幸，我們更珍惜每一次的相遇，為您提供優質高效的服體驗，很高興能為您帶來美好的回憶，我們誠摯的期待您的再次光臨。
Guest User
Paris Family Room (Hot Air Balloon Style)
Stayed in Nov 2024
Travel with friends
7 review
10.0/10
Outstanding
Posted on Dec 30, 2024
Best family room decor. Best hot spring facilities. Best breakfast. What to improve: better food ie variety, quality & quantity in hot spring facility.
Response from Property:  Thank you for your kind words, there's always unexpected warmth. There are many hot spring facilities, and there is also a children's water specially designed for kids. Each hot spring pool has a waitress who provides you with tea, and when you feel thirsty while soaking in the hot spring, she will bring you the tea. When you're away from home, Bishuiwan hopes to provide you with the care of home, so that even if you're a foreign place, you can have a sense of reliance. Satisfaction is just the beginning, surprise and excitement are our ultimate goals. Looking forward to meeting you again
Daniel George
Garden-View King Room
Stayed in Sep 2024
Couples
3 review
10.0/10
Outstanding
Posted on Oct 5, 2024
Good good good!!
Response from Property: 親親，感謝您此次之行選擇了碧水灣作陪~細細品讀您的分享，還沒讀完，已是好感動，擁有您這樣樂於分享的客人是碧水灣的福氣，我們倍感珍惜。酒店有十幾種房型，各式床品，46種特色温泉泡池，室內外活動中心。碧水灣熱誠歡迎您再次光臨，祝您闔家歡樂！
Ginchy
Special Room
Stayed in Mar 2024
Solo travelers
6 review
9.5/10
Amazing
Posted on May 1, 2024
Amazing surroundings beautiful spa with hot springs. Felt very relaxed and recharged. Only thing is I would say the hotel feels dated. But this is really not a place to stay in your room.
Response from Property: Thank you for taking the time to share your stay at the hotel. Due to the long opening time of the hotel, some facilities are inevitably somewhat obsolete. The hotel has been maintaining rooms and other facilities on a regular basis, trying to provide our guests with a warm and comfortable environment, perfecting every detail to provide guests with a higher quality experience. We have some newly decorated rooms to experience, thank you for your feedback, we will continue to work hard to bring you a better service experience, I hope to meet you again soon, I wish you a smooth journey, have a nice life!
XINGYONG
Memory Foam King Room
Stayed in Nov 2024
Business travelers
4 review
10.0/10
Outstanding
Posted on Dec 21, 2024
The staffs are pleasant and efficient
Response from Property: Beautiful things do not change with time, thank you for your love, Bishuiwan has always been here! In your memories, we hope warmth Bishuiwan brings you remains the same. We will do our best to provide you with better service and convenience, and at the same time, we forward to your next visit!
Guest User
Garden-View King Room
Stayed in Nov 2023
Travel with friends
1 review
10.0/10
Outstanding
Posted on Dec 17, 2023
Very clean, very nice room with lovely decoration. Staff is very polite and helpful. Limited English proficiency.
Response from Property: Thankyouverymuchforyourcomments!Weattachgreatimportancetoguests'opinionsandfeedback,andhavebeenworkinghardtoimproveourservicelevel.Yourevaluationisavaluablelearningopportunityforourteam.Wewillcontinuetoworktoimproveourcleanlinessandservicelevelstomeetyourandyourfamily'sneeds.Ifyouhaveanyotherquestionsorsuggestions,pleasefeelfreetocontactourcustomerserviceteam.Thankyouagainforyourvaluableadvice!
Regina
Garden-View Twin Room
Stayed in Sep 2024
Family
9 review
10.0/10
Outstanding
Posted on Oct 23, 2024
Great place for hotspring
Response from Property: Everything good will not change with the time. Thank you for liking our Hotel. Bishuiwan will always be here! May the warms Bishuiwan Hotel has brought you will always the same in your memory. We will go all out to provide you with better service and convenience. Meanwhile, we are also looking forward to your revisit!
Guest User
Garden-View King Room
Stayed in Nov 2024
Couples
1 review
10.0/10
Outstanding
Posted on Jan 1, 2025
Nice hotel
Response from Property: Beautiful things do not change with time, thank you for your love, Bishuiwan has always been here! In your memories, we hope warmth Bishuiwan brings you remains the same. We will do our best to provide you with better service and convenience, and at the same time, we forward to your next visit!
Milan
Surprise Random Room
Stayed in Mar 2023
Business travelers
1 review
10.0/10
Outstanding
Posted on Apr 14, 2023
很棒 very nice place
Response from Property: 常有客人感歎來到了碧水灣，便不知“無聊”是何物了。您是否也有類似的共嗚呢?碧水灣地處廣州後花園從化，為您打造吃喝玩樂遊購娛一站式的度假親子游服務，推出各式有趣的親子體驗課程。比如充滿香氣的[烘焙體驗]、[棉花糖製作] ;值得探索的[熊孩子樂園]、[彩虹公園]、[飛鵝山爬行] ；中華養生排毒的[按摩理療]等……酒店親子活動豐富多彩，塗鴉、手工製作、曲奇餅製作等等，入住酒店即可在前台領取親子護照按照上面約定好的時間前去遊玩~
Annie mayee
Paris Family Room (Hot Air Balloon Style)
Stayed in Mar 2025
Family
5 review
10.0/10
Outstanding
Posted on Apr 21, 2025
The hotel facilities are very complete, many parent-child activities, the children stayed for two nights, still unwilling to leave, we stayed in the parent-child Paris room, the children slept very very sweet Parent-child activities: Make your own marshmallows Make your own cookies Bottle fed fish Park, painting, gold mining, porcelain hunting... There's so much to play, parents can relax There are also unlimited access to the hot springs to enjoy Children play in the water park. They have to continue playing even after three days Mom soaks in hot springs, massages... and sleeps well at night The hotel butler service was good and very courteous, sending aromatherapy, cotton pads, specialty pillows, and everyone slept well From time to time, the staff gives small gifts, sodas, glasses cloths, soaking materials...fruit They also met many of our requests The quality of the food in the restaurant is very good, the price is reasonable, no need to go out and had a pleasant evening The location is also very convenient to other attractions, in the middle and you can go back to the hotel to rest for a while The child said he must come again
Original TextTranslated by Google
6/20
Response from Property: 哇!看到親親對我們的高度認可，我們想要給親一個大大的擁抱。温泉池種類很豐富，有泳池和小童水上樂園，在住客專享的濱河區還有無邊際泳池 ，可以邊游泳泡池邊欣賞流溪河美景~泡累了還可以去休息大廳品嚐小點心~您對我們的讚賞，全體碧水灣人都會牢牢記在心裏，成為更加努力的動力，不斷給親親帶來驚喜!
Chusze
Garden Twin Room
Stayed in Feb 2025
Couples
2 review
10.0/10
Outstanding
Posted on Mar 31, 2025
The waiters at the hotel were really attentive, the waiters saw that my husband and I were wearing glasses, they gave me glasses paper, when I booked the room, I asked if the hotel could give my husband a birthday surprise, the hotel not only met our request, but also upgraded Room, extended check-out time, so I can still go to the next day to soak again hot spring , really thank you very much the hotel team,  although the hotel history is relatively long, but the overall hygiene is very neat, especially the towel, has a soft feeling, snow white, so that I feel safe after use 👍🏻, breakfast styles are many kinds, noodles are delicious, cooking noodles sister introduced fried sauce consumption slightly spicy 10 points delicious, beef brisket dining in the evening is also high value for money 👍🏻 De Beer Plaza, the standard of food and service is very courteous, the waiters heard me say happy birthday to my husband, they specially prepared a little heart for me, really surprised me!
Original TextTranslated by Google
6/15
Response from Property: There are countless scenery along the way. It is an honor for Bishuiwan to let you stop by Bishuiwan❥(^_-). You remember not only the name of Bishuiwan, but also the trust in the Bishuiwan brand. There are indoor children's activity center and outdoor Rainbow Lake Park for vacation. There are free birthday decorations and birthday surprises for celebrating festivals. There are team-building activities such as fishing in Liuxi River and climbing Fei'e Mountain. Various activities can also be customized for you. Welcome to Bishuiwan again! I wish you happiness every day in the future and happiness for your family~!
Guest User
Special Room
Stayed in Mar 2025
Couples
5 review
10.0/10
Outstanding
Posted on Apr 6, 2025
Service: An old hot spring hotel in Guangdong, the service is very considerate. When I saw snacks in the room, I gave them chrysanthemum tea. When patrolling the parking lot, I found that the tire pressure was low and provided air refilling. Everything was not expensive, mainly because the service awareness was in place. Hot Spring: There are more than 30 pools, which is not a lot, but they have different shapes and are quite interesting. Each pool is also very close, and there are many rest areas. Only guests can enter the pool by the river, and the scenery is excellent. Facilities: Most of the rooms are indeed older, but the maintenance is OK. The furniture has no scratches, paint peeling, and collapse. The hard flaws of the bathroom cannot be made up. It is very small and there is no dry and wet separation. It needs to be renovated to solve it. Food and Beverage: Breakfast is normal, no merits or demerits
Original TextTranslated by Google
6/11
Response from Property: Thank you for choosing Bishuiwan. The hotel is located by the beautiful Liuxi River. It has complete hot spring facilities, 46 different characteristic pools, and good hot spring water quality. It is one of only two places in the world that has colorless and odorless baking soda hot spring water. It is our honor to serve every VIP staying in the hotel. Your affirmation of the hotel service is a source of motivation for us to strive for progress. We will work harder to improve the facilities and improve the service standards to bring you a better experience. The hotel is also gradually building new guest rooms and other hardware facilities. I look forward to serving you next time. We are waiting for you in Bishuiwan!
Xiqiyangyangguangzhou
Guestroom - Near River (2 Beds)
Stayed in Mar 2025
Family
10 review
10.0/10
Outstanding
Posted on Apr 12, 2025
It must be a full 5-star ⭐️ review. The service is in place, attentive and meticulous. I started to enjoy the meticulous and thoughtful service from the check-in at the front desk. When they learned that my mother and I were staying, they prepared a non-slip mat and a health hammer for bathing, and took the initiative to help me delay the check-out to 2:30. This season is the season when the redbud flowers are in full bloom. The resort is full of birdsong and flowers, and the air is fresh, which is especially suitable for spring outings. The beautiful natural environment and meticulous humanistic services are definitely worth returning for many times.
Original TextTranslated by Google
Response from Property: 親愛的旅人：非常感謝您對碧水灣支持與肯定，我們致力於將服務做到極致，每個泡池都有工作人員的貼心問候，在口渴時及時為您送上養生茶品，輕聲提醒您泡温泉的時長；躺在[養生長廊]的長椅上敷一片青瓜面膜，來一場午後冥想；玩累了就來[休息大廳]，用水果、點心、奶茶咖啡等飲料補充能量。不僅如此，[休閑小食區]還提供自費的燒烤小吃，味道也是超級nice哦~在温泉區的消費都是記手牌消費的呢，我們將傾盡所能給您帶來更好的服務和便利，同時也期待您再次光臨!
卡比巴拉之旅
Garden Twin Room
Stayed in Mar 2025
Travel with friends
9 review
9.5/10
Amazing
Posted on Apr 9, 2025
This time and the last time I booked a hotel, something happened that made me disappointed with the hotel, maybe the last experience was too satisfactory, this stay produced a little different problems, some disappointment, and have you ever thought! It is also the first time it has happened, mainly finished because the front desk training is a bit poor, encountered problems a bit do not know how to handle! Honestly a lot of things happened, on the same day of check-in that happened, and the processing was blurry, making my stay experience feel one day at a time than the last time! The last time I stayed at the front desk more familiar, more attentive; this time more novice, encountered problems feel is because I am more troublesome, Also because the manager handled very well, also gave me a little confidence in the hotel, Kazuya did not want to move room in the middle of the night, honestly I went to the hot spring hotel is to enjoy and move back and forth for the sake of moving room, thank you lobby manager's handling plus her attentiveness Didn't come up with another question, thanks to her, forgot to ask to take her name, she was the female manager who was asking her mouth that afternoon!
Original TextTranslated by Google
6/8
Response from Property: 親愛的客户，看到您的評價，小水內疚的臉紅了呢！關於您提到的入住換**宜，酒店已經立即調查、馬上培訓、調整工作流程等進行優化。再次代表酒店向您致歉，很感激您與家人的支持與肯定，請接受我們最誠摯的歉意。碧水灣開業23年，每年制定硬件更新改造計劃並落地。温泉區擁有45個泡池六大區域，在廣東省規模排前。酒店有配套的康體中心，擁有棋牌、乒乓球、桌球、羽毛球、網球、籃球、足球、KTV等等；如果您帶孩子過來，酒店還有免費的9大親子活動，在店期間暢享奇幻淘金手+原始陶藝+部落塗鴉+垂釣小達人+彩虹恐龍樂園+夢幻嬉水+奶壺喂錦鯉+棉花糖製作呦!2024年酒店新拓流溪河邊信步路，一河兩岸可徒步30公里，景色絕美！期待與您的儘快相聚！