Shangri-La Guangzhou Reviews

Response from Property: 尊敬的賓客：感謝您選擇廣州香格里拉並與我們分享您的體驗。香格里拉一直秉承我們的使命宣言，以發自內心的待客之道，創造難以忘懷的美好經歷。酒店坐落於四面環水的海珠島上，傍依中國第四長古河珠江，坐擁逾5,800平方米的户外景觀花園，並配備有約1,000平方米的户外泳池及親子設施，驅車約12分鐘即可到達素有“城市綠心”美譽的海珠國家濕地公園，是名副其實的一片“城市綠洲”。無論您是想尋覓地道本地美食或是發現新鮮味蕾刺激，我們的7間餐廳、酒吧及零售商店，包括夏宮——米其林指南入選餐廳，將為您呈獻您渴望的美食盛宴。我們希望通過創造良好的環境及難忘的體驗，讓您在入住期間，無論是工作還是休閑，盡享愉悦，使香格里拉成為您休閑度假及商旅出行的不二之選。歡迎與我們分享更多入住的細節，您的建議和意見是我們日後為您及其他客人始終如一地提供優質服務的重要借鑒。我們衷心期待您的再次光臨！

Response from Property: 尊敬的賓客：感謝您選擇廣州香格里拉並與我們分享您的體驗。香格里拉一直秉承我們的使命宣言，以發自內心的待客之道，創造難以忘懷的美好經歷。酒店坐落於四面環水的海珠島上，傍依中國第四長古河珠江，坐擁逾5,800平方米的户外景觀花園，並配備有約1,000平方米的户外泳池及親子設施，驅車約12分鐘即可到達素有“城市綠心”美譽的海珠國家濕地公園，是名副其實的一片“城市綠洲”。無論您是想尋覓地道本地美食或是發現新鮮味蕾刺激，我們的7間餐廳、酒吧及零售商店，包括夏宮——米其林指南入選餐廳，將為您呈獻您渴望的美食盛宴。我們希望通過創造良好的環境及難忘的體驗，讓您在入住期間，無論是工作還是休閑，盡享愉悦，使香格里拉成為您休閑度假及商旅出行的不二之選。感謝您的建議，您的建議和意見是我們日後為您及其他客人始終如一地提供優質服務的重要借鑒。我們衷心期待您的再次光臨！

Response from Property: 尊敬的賓客：感謝您選擇廣州香格里拉並與我們分享您的體驗。香格里拉一直秉承我們的使命宣言，以發自內心的待客之道，創造難以忘懷的美好經歷。酒店坐落於四面環水的海珠島上，傍依中國第四長古河珠江，坐擁逾5,800平方米的户外景觀花園，並配備有約1,000平方米的户外泳池及親子設施，驅車約12分鐘即可到達素有“城市綠心”美譽的海珠國家濕地公園，是名副其實的一片“城市綠洲”。無論您是想尋覓地道本地美食或是發現新鮮味蕾刺激，我們的7間餐廳、酒吧及零售商店，包括夏宮——米其林指南入選餐廳，將為您呈獻您渴望的美食盛宴。我們希望通過創造良好的環境及難忘的體驗，讓您在入住期間，無論是工作還是休閑，盡享愉悦，使香格里拉成為您休閑度假及商旅出行的不二之選。您的建議和意見是我們日後為您及其他客人始終如一地提供優質服務的重要借鑒。我們衷心期待您的再次光臨！

Response from Property: Dear guest, thank you for choosing Shangri-La Hotel Guangzhou and sharing your experience with us. Shangri-La has always been adhering to our mission statement to create unforgettable and wonderful experiences with heartfelt hospitality. The hotel is located on Haizhu Island, surrounded by water, and is adjacent to the Pearl River, the fourth longest ancient river in China. It has an outdoor landscape garden of more than 5,800 square meters, and is equipped with an outdoor swimming pool of about 1,000 square meters and parent-child facilities. It is about 12 minutes' drive to Haizhu National Wetland Park, known as the "Green Heart of the City", which is a veritable "urban oasis". Whether you are looking for authentic local cuisine or discovering new taste buds, our 7 restaurants, bars and retail stores, including Summer Palace, a Michelin Guide-selected restaurant, will present you with the gourmet feast you desire. We hope to create a good environment and unforgettable experience, so that you can enjoy the pleasure during your stay, whether for work or leisure, and make Shangri-La your only choice for leisure vacation and business travel. Please feel free to share more details of your stay with us. Your suggestions and comments will be an important reference for us to provide you and other guests with consistently high-quality services in the future. We sincerely look forward to seeing you again!

Response from Property: Dear Valued Guest, thank you for taking time to share your recent experience with us. We are striving to delight our customers each and every time and aim to exceed expectations through consistent quality and value in our products and services. Perched on the banks of the Pearl River, Shangri-La Guangzhou is adjacent to the Canton Fair Complex and surrounded by 5,800-square-metres of outdoor lush garden, a truly urban oasis in the heart of the city. The hotel is 45 minutes from the Baiyun International Airport and the South Railway Station, and 20 minutes from the East Railway Station, and Pazhou Ferry Terminal is just 3-minute away by walking. The tram beside the hotel provides easy access for guests to the landmarks along the Pearl River, such as Exhibition Center Wharf, Party Pier Bar District, Canton Tower and Zhujiang New Town Central Business District. Looking forward to welcoming you back soon!

Response from Property: Dear Valued Guest, thank you for taking time to share your recent experience with us. We are striving to delight our customers each and every time and aim to exceed expectations through consistent quality and value in our products and services. Perched on the banks of the Pearl River, Shangri-La Guangzhou is adjacent to the Canton Fair Complex and surrounded by 5,800-square-metres of outdoor lush garden, a truly urban oasis in the heart of the city. The hotel is 45 minutes from the Baiyun International Airport and the South Railway Station, and 20 minutes from the East Railway Station, and Pazhou Ferry Terminal is just 3-minute away by walking. The tram beside the hotel provides easy access for guests to the landmarks along the Pearl River, such as Exhibition Center Wharf, Party Pier Bar District, Canton Tower and Zhujiang New Town Central Business District. Looking forward to welcoming you back soon!

Response from Property: 尊敬的賓客：感謝您選擇廣州香格里拉並與我們分享您的體驗。香格里拉一直秉承我們的使命宣言，以發自內心的待客之道，創造難以忘懷的美好經歷。酒店坐落於四面環水的海珠島上，傍依中國第四長古河珠江，坐擁逾5,800平方米的户外景觀花園，並配備有約1,000平方米的户外泳池及親子設施，驅車約12分鐘即可到達素有“城市綠心”美譽的海珠國家濕地公園，是名副其實的一片“城市綠洲”。無論您是想尋覓地道本地美食或是發現新鮮味蕾刺激，我們的7間餐廳、酒吧及零售商店，包括夏宮——米其林指南入選餐廳，將為您呈獻您渴望的美食盛宴。我們希望通過創造良好的環境及難忘的體驗，讓您在入住期間，無論是工作還是休閑，盡享愉悦，使香格里拉成為您休閑度假及商旅出行的不二之選。歡迎與我們分享更多入住的細節，您的建議和意見是我們日後為您及其他客人始終如一地提供優質服務的重要借鑒。我們衷心期待您的再次光臨！

Response from Property: 尊敬的賓客：感謝您選擇廣州香格里拉並與我們分享您的體驗。香格里拉一直秉承我們的使命宣言，以發自內心的待客之道，創造難以忘懷的美好經歷。酒店坐落於四面環水的海珠島上，傍依中國第四長古河珠江，坐擁逾5,800平方米的户外景觀花園，並配備有約1,000平方米的户外泳池及親子設施，驅車約12分鐘即可到達素有“城市綠心”美譽的海珠國家濕地公園，是名副其實的一片“城市綠洲”。無論您是想尋覓地道本地美食或是發現新鮮味蕾刺激，我們的7間餐廳、酒吧及零售商店，包括夏宮——米其林指南入選餐廳，將為您呈獻您渴望的美食盛宴。我們希望通過創造良好的環境及難忘的體驗，讓您在入住期間，無論是工作還是休閑，盡享愉悦，使香格里拉成為您休閑度假及商旅出行的不二之選。歡迎與我們分享更多入住的細節，您的建議和意見是我們日後為您及其他客人始終如一地提供優質服務的重要借鑒。我們衷心期待您的再次光臨！

Response from Property: 尊敬的賓客：感謝您選擇廣州香格里拉並與我們分享您的體驗。香格里拉一直秉承我們的使命宣言，以發自內心的待客之道，創造難以忘懷的美好經歷。酒店坐落於四面環水的海珠島上，傍依中國第四長古河珠江，坐擁逾5,800平方米的户外景觀花園，並配備有約1,000平方米的户外泳池及親子設施，驅車約12分鐘即可到達素有“城市綠心”美譽的海珠國家濕地公園，是名副其實的一片“城市綠洲”。無論您是想尋覓地道本地美食或是發現新鮮味蕾刺激，我們的7間餐廳、酒吧及零售商店，包括夏宮——米其林指南入選餐廳，將為您呈獻您渴望的美食盛宴。我們希望通過創造良好的環境及難忘的體驗，讓您在入住期間，無論是工作還是休閑，盡享愉悦，使香格里拉成為您休閑度假及商旅出行的不二之選。歡迎與我們分享更多入住的細節，您的建議和意見是我們日後為您及其他客人始終如一地提供優質服務的重要借鑒。我們衷心期待您的再次光臨！

Response from Property: 尊敬的賓客：感謝您選擇廣州香格里拉並與我們分享您的體驗。香格里拉一直秉承我們的使命宣言，以發自內心的待客之道，創造難以忘懷的美好經歷。酒店坐落於四面環水的海珠島上，傍依中國第四長古河珠江，坐擁逾5,800平方米的户外景觀花園，並配備有約1,000平方米的户外泳池及親子設施，驅車約12分鐘即可到達素有“城市綠心”美譽的海珠國家濕地公園，是名副其實的一片“城市綠洲”。無論您是想尋覓地道本地美食或是發現新鮮味蕾刺激，我們的7間餐廳、酒吧及零售商店，包括夏宮——米其林指南入選餐廳，將為您呈獻您渴望的美食盛宴。我們希望通過創造良好的環境及難忘的體驗，讓您在入住期間，無論是工作還是休閑，盡享愉悦，使香格里拉成為您休閑度假及商旅出行的不二之選。歡迎與我們分享更多入住的細節，您的建議和意見是我們日後為您及其他客人始終如一地提供優質服務的重要借鑒。我們衷心期待您的再次光臨！

Response from Property: Dear Valued Guest, thank you for taking the time to share your experience with us. We apologize for the unpleasant experience during your stay. Please rest assured that this is not our usual standard of service, which remains true to our beliefs of upholding customer experience while delivering heartfelt hospitality to our guests, creating moments of joy that truly matter. Upon receiving your feedback, we take it very seriously and would greatly appreciate it if you could share more details, such as your check-in date and order number, so that we can conduct further investigation. Your suggestions and opinions are important references for us to continuously provide quality service to our guests in the future. Looking forward to welcoming you back soon and trust that we will win your confidence back.

Response from Property: 尊敬的賓客：感謝您選擇廣州香格里拉並與我們分享您的體驗。香格里拉一直秉承我們的使命宣言，以發自內心的待客之道，創造難以忘懷的美好經歷。酒店坐落於四面環水的海珠島上，傍依中國第四長古河珠江，坐擁逾5,800平方米的户外景觀花園，並配備有約1,000平方米的户外泳池及親子設施，驅車約12分鐘即可到達素有“城市綠心”美譽的海珠國家濕地公園，是名副其實的一片“城市綠洲”。無論您是想尋覓地道本地美食或是發現新鮮味蕾刺激，我們的7間餐廳、酒吧及零售商店，包括夏宮——米其林指南入選餐廳，將為您呈獻您渴望的美食盛宴。我們希望通過創造良好的環境及難忘的體驗，讓您在入住期間，無論是工作還是休閑，盡享愉悦，使香格里拉成為您休閑度假及商旅出行的不二之選。歡迎與我們分享更多入住的細節，您的建議和意見是我們日後為您及其他客人始終如一地提供優質服務的重要借鑒。我們衷心期待您的再次光臨！

Response from Property: Dear Valued Guest, thank you for taking time to share your recent experience with us. We apologize for the unpleasant experience during your stay. Please be assured that this is not our usual standard of service, which remains true to our beliefs of obsessing over customer experience with delivering heartfelt hospitality to our guest, creating moments of joy that truly matter. We take your feedback seriously and have shared it with team immediately. Thank you for your comments, which will serve as an important reference for us to continue to provide excellent service to our guests in the future. Looking forward to welcoming you back soon!

Response from Property: Dear Valued Guest, thank you for taking time to share your recent experience with us. We are striving to delight our customers each and every time and aim to exceed expectations through consistent quality and value in our products and services. Perched on the banks of the Pearl River, Shangri-La Guangzhou is adjacent to the Canton Fair Complex and surrounded by 5,800-square-metres of outdoor lush garden, a truly urban oasis in the heart of the city. The hotel is 45 minutes from the Baiyun International Airport and the South Railway Station, and 20 minutes from the East Railway Station, and Pazhou Ferry Terminal is just 3-minute away by walking. The tram beside the hotel provides easy access for guests to the landmarks along the Pearl River, such as Exhibition Center Wharf, Party Pier Bar District, Canton Tower and Zhujiang New Town Central Business District. Looking forward to welcoming you back soon!