Hengfeng Hotel

Hengfeng Hotel Reviews

Hengfeng Hotel

No. 1 Yanjiang Middle Road, Panyu District, Guangzhou, Guangdong, ChinaView Hotel Details
Hengfeng Hotel
Hengfeng HotelHengfeng HotelHengfeng Hotel
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Hengfeng Hotel Guest Reviews

4.1/5
160 review
Verified reviews
Location4.1
Amenities3.9
Service4.3
Cleanliness4.2
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All reviews(160)
Positive reviews(142)
Reviews with photos/video(16)
Awesome rooms(13)
Awesome stay(12)
Friendly owner(9)
Convenient location(8)
Large rooms(7)
Great value for money(5)
Classy environment(3)
Quiet & comfortable(3)
Negative reviews(18)
I_explorer
Business Double Room
Stayed in Mar 2024
Couples
12 review
4.5/5
Great
Posted on Apr 30, 2024
Great place. There is a restaurant downstairs with good Chinese food. There is a river around there you can take a stroll. Very close to the road and easy to locate
Response from Property: Dear guests, hello! Thank you for staying at Hengfeng Hotel and providing valuable feedback. We deeply apologize for the problems you have encountered and attach great importance to your valuable feedback. We have forwarded your valuable feedback to relevant departments for follow-up and handling. The hotel will continue to strengthen the service attitude of its staff and strive to provide better quality service for every guest. We sincerely welcome you to visit again
ravi
Business Double Room
Stayed in Mar 2022
Solo travelers
18 review
1.0/5
Posted on May 29, 2022
the hotel is so so and not so good service.
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Deluxe River-view Twin Room
Stayed in Jan 2024
Family
1 review
3.2/5
Posted on Feb 16, 2024
The river view room I booked was very large. The bathroom was mainly made of Kohler bathware. It can be seen that it was a very good hotel when it was first renovated. It's a bit old now. The carpet on the double bed on the third floor where we stayed for the first two nights was very dirty, but the carpet on the double bed on the fourth floor where we stayed on the third night was relatively clean. The floor drain on the third floor drained slowly, and the water from the bath flowed out into the toilet room and sink. Feedback has been given to the front desk. The ones on the fourth floor are relatively better. The Hengfeng Restaurant is on the first and second floors downstairs. There are especially many people dining during the Chinese New Year. The hall is always full, and you can't eat without a reservation. There are few places to eat or sell food nearby, so we mainly rely on takeaways. The location of this hotel is mainly by taxi. It is very close to Chimelong. Overall, the price/performance ratio is not bad.
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Response from Property: Dear guests, hello! Thank you for staying at Hengfeng Hotel and providing your valuable comments. We are deeply sorry for the problems you encountered. The hotel also attaches great importance to your valuable comments. We have fed back your valuable comments to the relevant departments for follow-up processing. The hotel We will continue to strengthen the service attitude of our service staff and strive to provide better services to every guest. We sincerely welcome you to visit us again!
Yigekaixindenanzi933
Business Double Room
Stayed in Jan 2024
Family
14 review
5.0/5
Outstanding
Posted on Feb 15, 2024
I brought my parents to Guangzhou during the Chinese New Year. The hotel has good value for money and is very close to Chimelong Tourist Resort. It is a little far from the city. It is very convenient to stay in the hotel and have meals. It is a very pleasant trip.
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Response from Property: Hello! Thank you for your visit, and also sincerely thank you for your love and recognition of us. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We are deeply honored to receive your praise. At the same time, we are more motivated to continue moving forward. I hope There are more opportunities to serve you! All staff at Hengfeng Hotel look forward to your visit again!
Guest User
Business Double Room
Stayed in Feb 2024
Travel with friends
36 review
5.0/5
Outstanding
Posted on Mar 30, 2024
Hygiene: Clean Environment: Comfortable Service: Thoughtful
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Anonymous User
Business Double Room
Stayed in Mar 2024
Other
1 review
5.0/5
Outstanding
Posted on Apr 25, 2024
Not bad, the room is quite big, the bed is comfortable, but the reception is on the third floor. It's better than expected for the first stay. I stayed near the back window and it was relatively quiet.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Buchizhutourou
Business Double Room
Stayed in Mar 2024
Other
12 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Pros: Cheap price, big room, much bigger than the regular room at All Seasons Atour, big bed Cons: Maybe because it's old, there's some smell in the room, and the bed has a foul smell
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Business Double Room
Stayed in Jan 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Feb 17, 2024
The room is nice. The lady at the front desk is kind and helpful. I stored my luggage twice and she was very helpful. I give them a thumbs up👍👍👍👍👍👍
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Response from Property: Dear guests: Your evaluation is the best motivation for us to move forward. We will continue to improve the service awareness of hotel staff and attach importance to the improvement of service quality. All staff of Hengfeng Hotel look forward to your and your family's visit again! I wish you a happy life!
Dierhaoairen
Business Double Room
Stayed in Jun 2023
Travel with friends
7 review
3.7/5
Posted on Jul 4, 2023
Hengfeng Hotel is a relatively old hotel in Dashi. It is located in a lively commercial area of ​​Panyu, and the surrounding area is also a popular place, so the location is pretty good. Downstairs is their own old restaurant, so there are still a lot of people coming to eat. In the evening, there are basically guest rooms on the third and fourth floors, which can accommodate more rooms. Some rooms on one side have windows facing the outside, and some have inner windows. The inner windows will look a bit depressing because the lighting is not particularly sufficient. The service quality at the front desk should be improved. If you leave your ID card here, you won't find the notice until you check out the next day, so you have to run back to get your ID card back. The elevator is also relatively old, and the speed is pretty good. The sightseeing ladder can see the river, and there is rest space on both sides, so I am quite willing to spend space on public facilities here.
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6/8
Response from Property: Hello! Thank you for your visit, and also sincerely thank you for your love and recognition of us. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We are deeply honored to receive your praise. At the same time, we are more motivated to continue moving forward. I hope There are more opportunities to serve you! All staff at Hengfeng Hotel look forward to your visit again!
Guest User
Superior Twin Room(No window)
Stayed in Mar 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Apr 11, 2023
Very good. Very close to Chimelong. The hotel is clean and sanitary. The service is also very good. There is a restaurant downstairs. The restaurant is also delicious.
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Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready at all times. You are welcome to come back at any time.
Dafeitianshenzhu
Deluxe River-view Twin Room
Stayed in Jan 2024
Family
14 review
4.0/5
Very Good
Posted on Feb 12, 2024
Overall it's OK, the decoration is a bit old, the room is large
Original TextTranslated by Google
Response from Property: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. It is our unshirkable responsibility to let guests enjoy a wonderful stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you! All the staff of Hengfeng Hotel look forward to your visit again!
Guest User
Business Double Room
Stayed in Mar 2023
Couples
1 review
5.0/5
Outstanding
Posted on Apr 11, 2023
The environment is comfortable, neat and clean, and the service attitude of the lady is superb👍🏻
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Hengfeng Hotel. We are glad that you have a pleasant stay in the hotel. Thank you for your support and trust in the hotel. We will continue to work hard to provide you with a more comfortable and warm stay experience. Looking forward to your next visit!
Guest User
Business Double Room
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 15, 2024
The hotel is clean and you can enjoy the river view at night
Original TextTranslated by Google
Response from Property: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. It is our unshirkable responsibility to let guests enjoy a wonderful stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you! All the staff of Hengfeng Hotel look forward to your visit again!
Guest User
Deluxe River-view Twin Room
Stayed in Jan 2024
Family
2 review
4.2/5
Very Good
Posted on Feb 23, 2024
The restaurant downstairs is great, the food is delicious!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for staying at Hengfeng Hotel and for your valuable suggestions. We are deeply sorry for the problems you encountered. The hotel also attaches great importance to your valuable suggestions. We have fed back your valuable suggestions to the relevant departments for follow-up processing. The hotel will also continue to strengthen the service attitude of the service staff and strive to provide every guest with better service. We sincerely welcome you to visit again!
Fengruoqishi
Business Double Room
Stayed in Feb 2024
Business travelers
15 review
4.6/5
Great
Posted on May 9, 2024
Feels OK, the room smell needs to be improved
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for staying at Hengfeng Hotel and for your valuable suggestions. We are deeply sorry for the problems you encountered. The hotel also attaches great importance to your valuable suggestions. We have fed back your valuable suggestions to the relevant departments for follow-up processing. The hotel will continue to strengthen the service attitude of the service staff and strive to provide every guest with better service. We sincerely welcome you to visit again!