Sonesta ES Suites Gwinnett Place Atlanta Guest Reviews
3.4/5
108 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.5
Amenities3.4
Service3.4
Cleanliness3.3
Filter by:
Sort by:
All reviews(108)
Positive reviews(3)
Negative reviews(5)
Guest User
One-Bedroom Suite
Stayed in Sep 2024
Family
2 review
3.5/5
Posted on Oct 9, 2024
bathroom does not have exhaust fan. sofa bed has multiple dirty stain.
Anonymous User
Studio Suite (Efficiency)
Stayed in Jul 2024
Other
8 review
1.0/5
Posted on Sep 8, 2024
The hotel charged fees for no reason. The suppliers found by Ctrip platform have no quality. Ctrip customer service is also fooling people all day long. They provided the deposit receipt and said that the money would be automatically returned. The customer service is very unprofessional and can't solve the problem. If this is the case, there is no need to book a hotel on Ctrip platform. It is better to call the hotel directly. There is no guarantee at all.