Kaiserdom Hotel (Guangzhou Baiyun Airport)

Kaiserdom Hotel (Guangzhou Baiyun Airport) Reviews

Kaiserdom Hotel (Guangzhou Baiyun Airport)

No.2 Shunxiang Road, Huadong Town, Huadu District, Guangzhou, Guangdong, 510000, ChinaView Hotel Details
Kaiserdom Hotel (Guangzhou Baiyun Airport)
Kaiserdom Hotel (Guangzhou Baiyun Airport)Kaiserdom Hotel (Guangzhou Baiyun Airport)Kaiserdom Hotel (Guangzhou Baiyun Airport)
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Kaiserdom Hotel (Guangzhou Baiyun Airport) Guest Reviews

4.4/5
540 review
Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.4
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All reviews(540)
Positive reviews(510)
Reviews with photos/video(147)
Friendly front desk staff(69)
Close to airport(65)
Convenient location(61)
Easy to get around(50)
Perfect for business trips(20)
Strange smell in room(13)
Convenient parking(9)
Stayed multiple times(2)
Negative reviews(30)
Guest User
Kaixuan Quiet Elegance Comfort Twin Room
Stayed in Oct 2024
Family
2 review
4.2/5
Very Good
Posted on Dec 1, 2024
Environment was good for a 1 night stay. My mum had a rather good sleep at night. Nearby hawkers and stalls for easy access to food at night.
Response from Property: Dear Guest, Thank you for your praise. The hotel has free parking, and it only takes ten minutes to drive to Guangzhou Rongang Amusement Park, and twenty minutes to Guangzhou North Station. The hotel provides 24-hour free pick-up and drop-off services to Baiyun Airport1 and T2 terminals, making air-rail intermodal transport very convenient. Next time you come to Guangzhou Baiyun Airport, we hope you can stay at the Kaixuanlong Hotel again. We believe we can provide you with an even better experience!
Anonymous User
Kaixuan Quiet Elegance Comfort Twin Room
Stayed in Sep 2024
Business travelers
2 review
3.5/5
Posted on Oct 3, 2024
The reception lady was accommodating, understanding, and helped us with our concerns and requests and made a quick solution. Our room 8401 was presentable and clean; all the beds were soft. We had a good sleep. There is also free pick-up from the international airport. I will recommend this hotel to everyone.
6/8
Response from Property: Thank you for your support! I wish you a sunny mood every day~~~ If there are any shortcomings in the service, I hope you will forgive us^_^ I believe we are always working hard!~ Dear, please be sure to pay attention to our Kaixuanlong chain store~ More interesting activities will become more powerful with your motivation~
LIEW MAN CHUN
Kaixuan Quiet Elegance Business Three Beds Room
Stayed in Jul 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Sep 14, 2024
Provide airport transfer for us. We book for the 3 single bedroom. Although the info said only provided for 2 breakfast but they still provide all of us the breakfast.
Response from Property: It's great that you are satisfied! If you have any good suggestions for us, you can contact our online customer service at any time! We are looking forward to your valuable suggestions. We also look forward to your visit again! I wish you a happy shopping and a happy life!
Guest User
Kaixuan Cloud Top Family Twin Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 3, 2024
Arrived at 2am, hotel arranged free airport pickup for us. Room is spacious, washroom clean. Includes free breakfast at such an affordable price. 小钟 was friendly and helpful. Thank you!
Response from Property: Service philosophy of Kaixuan Long Hotel: Warm service, caring and attentive; Providing assistance with mailing, printing, and other services. Dear guest, thank you for your recognition of us. Every need of our customers is the direction we sincerely strive for. We will make greater efforts to build a five-star service standard. The hotel has convenient transportation and parking. It is located in the Huadong Market Business District, surrounded by a large Xingfu Department Store, a food street, Hunan Hunan Restaurant, Chaozhou Congee casserole, buffet hot pot, crawfish barbecue, and the Mixue Ice City; There are many leisure and entertainment foam foot clubs, making it the best place for business and leisure travel in Guangzhou. Looking forward to your next visit! Bon Voyage
Tripbinod
Special Queen Room
Stayed in Oct 2024
Family
21 review
5.0/5
Outstanding
Posted on Nov 27, 2024
Everything perfect 👌
Response from Property: Dear Guest, Thank you for your praise. The hotel has free parking, and it only takes ten minutes to drive to Guangzhou Rongang Amusement Park, and twenty minutes to Guangzhou North Station. The hotel provides 24-hour free pick-up and drop-off services to Baiyun Airport1 and T2 terminals, making air-rail intermodal transport very convenient. Next time you come to Guangzhou Baiyun Airport, we hope you can stay at the Kaixuanlong Hotel again. We believe we can provide you with an even better experience!
Lee Chiou Yeut
Special Queen Room
Stayed in Apr 2024
Travel with friends
3 review
4.5/5
Great
Posted on Jun 19, 2024
Friendly staff. Easy to get the bus to the train station. Bus stop near hotel. There are two nice dimsum restaurants just within a waking distance.
6/19
Response from Property: The Golden Rule of Service fo Kaiserdom Hotel Group: Everything is for the guests, for all guests, for all guests; The lobby provides snacks and warm stomach tea. Dear guests, thank you for your recognition of the Triumph Dragon Hotel! I have conveyed your praise to my colleagues and leaders who have served you. The hotel takes a 3-minute walk to Xingfu Department Store Square, making it convenient for dining, purchasing specialty products, and leisure and entertainment. It only takes a ten minute drive from the hotel to Guangzhou Rongchuang Park, and the hotel provides 24-hour free shuttle service to the T1 and T2 terminals of Baiyun Airport subway station. Next time you come to Guangzhou Baiyun Airport, we hope to visit the Triumphal Dragon Hotel again.
hassan_abidi
Special Queen Room
Stayed in May 2024
Solo travelers
1 review
4.5/5
Great
Posted on Jun 26, 2024
I had a superb stay at hotel + very economical. The room was spacious and clean, the staff was friendly and helpful. The location was also convenient and very near to Guangzhou Airport. My only issue was that the check-out time was quite early, 2PM, which felt a bit rushed. I would have loved to relax in the room for a bit longer before departing. However, overall, I recommend this hotel.
Response from Property: Thank you for your support! I wish you a sunny mood every day~~~ If there are any shortcomings in the service, I hope you will forgive us^_^ I believe we are always working hard!~ Dear, please be sure to pay attention to our Kaixuanlong chain store~ More interesting activities will become more powerful with your motivation~
Mohammed Imtihaz khan
Kaixuan Quiet Elegance Comfort Twin Room
Stayed in Nov 2024
Family
10 review
1.0/5
Posted on Dec 19, 2024
Will never advise anyone to stay here. Nothing like the advertisement. Worst stay ever. Ugly smelly rooms with area all smelly and noisy. Except the young girl at reception was helpful I will rate it 0.5 /10
Response from Property: Dear customer, thank you for choosing to stay at our hotel. We sincerely apologize for any issues that occurred during your stay. Due to the limitations of the building itself, some rooms did not meet your needs for large space. We will pay more attention to the hygiene and environment of the guest rooms. The hotel is only a 3-minute walk from Xingfu Department Store Square, making it convenient for dining, purchasing specialty products, and leisure and entertainment. The hotel is only a ten minute drive from Guangzhou Rongchuang Amusement Park, and provides 24-hour free shuttle service to Baiyun Airport T1 and T2 terminal subway stations. If our store is fortunate enough to accommodate you next time, you can inform the front desk of your needs, and we believe there will always be a room that you will be satisfied with.
AzizAnsari
Kaixuan Quiet Elegance Comfort Double Bed Room
Stayed in May 2024
Other
1 review
5.0/5
Outstanding
Posted on Jun 11, 2024
It was beyond my expectations. It was very convenient to reach airport. staff was so nice and friendly. I would love to choose this hotel again. They kept their word to provide pick and drop service even they hired DIDI taxi for me. Since I arrived at Guangzhou bit late, therefore I could not get hotel's free pick-up service but they provided me free drop off service.
Response from Property: The Golden Rule of Service fo Kaiserdom Hotel Group: Everything is for the guests, for all guests, for all guests; The lobby provides snacks and warm stomach tea. Dear guests, thank you for your recognition of the Triumph Dragon Hotel! I have conveyed your praise to my colleagues and leaders who have served you. The hotel takes a 3-minute walk to Xingfu Department Store Square, making it convenient for dining, purchasing specialty products, and leisure and entertainment. It only takes a ten minute drive from the hotel to Guangzhou Rongchuang Park, and the hotel provides 24-hour free shuttle service to the T1 and T2 terminals of Baiyun Airport subway station. Next time you come to Guangzhou Baiyun Airport, we hope to visit the Triumphal Dragon Hotel again.
Pandapiggy
Kaixuan Quiet Elegance Business Three Beds Room
Stayed in Apr 2024
Family
8 review
4.0/5
Very Good
Posted on Jun 12, 2024
This hotel is affordable and match the price. Location is good as it is very near to the train station! Would highly recommend it
Response from Property: The Golden Rule of Service fo Kaiserdom Hotel Group: Everything is for the guests, for all guests, for all guests; The lobby provides snacks and warm stomach tea. Dear guests, thank you for your recognition of the Triumph Dragon Hotel! I have conveyed your praise to my colleagues and leaders who have served you. The hotel takes a 3-minute walk to Xingfu Department Store Square, making it convenient for dining, purchasing specialty products, and leisure and entertainment. It only takes a ten minute drive from the hotel to Guangzhou Rongchuang Park, and the hotel provides 24-hour free shuttle service to the T1 and T2 terminals of Baiyun Airport subway station. Next time you come to Guangzhou Baiyun Airport, we hope to visit the Triumphal Dragon Hotel again.
Guest User
Kaixuan Quiet Elegance Comfort Double Bed Room
Stayed in Oct 2024
Travel with friends
2 review
1.0/5
Posted on Nov 2, 2024
Terrible !!!! We ordered quiet elegance comfort bed and the room is catastrophic ! It not looks like photos at all ! There is Tabac smell in our room , it’s not clean i do not recommend this !
Response from Property: Dear guest, hello. Thank you very much for your review. We are very sorry for your bad experience during your stay. Regarding the inconsistency the pictures you mentioned, we want to assure you that the pictures on our website are all real. We have also made deep smoke removal treatment for the corresponding rooms We believe you won't encounter such problems next time. We are confident that you will see our improvements next time. Wishing you a pleasant journey
Orgil
Kaixuan Cloud Top Family Twin Room
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 15, 2024
They have airport transfers and nice breakfast. Stayed as a family 3 adults 5 kids. Recommended
Response from Property: Dear Guest, Thank you for your praise. The hotel has free parking, and it only takes ten minutes to drive to Guangzhou Rongang Amusement Park, and twenty minutes to Guangzhou North Station. The hotel provides 24-hour free pick-up and drop-off services to Baiyun Airport1 and T2 terminals, making air-rail intermodal transport very convenient. Next time you come to Guangzhou Baiyun Airport, we hope you can stay at the Kaixuanlong Hotel again. We believe we can provide you with an even better experience!
Kent205
Special Queen Room
Stayed in Jul 2024
Family
10 review
5.0/5
Outstanding
Posted on Sep 5, 2024
Nice hotel and friendly staff!
Response from Property: Thank you for your recognition of Triumph Dragon Hotel! I have conveyed your praise to the colleagues and leaders who serve you, and everyone is very happy! Your five-point satisfaction is the unlimited motivation for our work. The hotel's service tenet is to provide guests with attentive and warm service that makes guests feel at home. The hotel is cleaned and disinfected daily, and room supplies are changed after each guest, so that guests can stay at ease. The location of the hotel is very convenient for travel. It only takes five or six minutes to take the hotel's shuttle bus from Baiyun Airport. The hotel is only a 3-minute walk to Xingfu Department Store Plaza, which is very convenient for dining, shopping for specialties, and leisure and entertainment. The hotel has free parking spaces. It only takes ten minutes to drive to Guangzhou Sunac Paradise and 20 minutes to Guangzhou North Railway Station. The hotel provides 24-hour free pick-up and drop-off from Baiyun Airport T1 and T2 Passenger Terminal Building subway stations. Air-rail combined transportation is very fast. Next time you come to Guangzhou Baiyun Airport, I hope to visit Triumph Dragon Hotel again. I believe we will definitely give you a better hotel experience!
Ahmed Hassan
Kaixuan Quiet Elegance Comfort Double Bed Room
Stayed in Sep 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Oct 31, 2024
Close to Airport. Interesting for layover flights. Roughly around 5 to 10 mns to Airport. Shuttle bus available too.
Response from Property: Thank you for recognizing the Triumph Dragon Hotel! I have conveyed your praise to the colleagues and leaders who have served you, and everyone is very happy! Your five point satisfaction is the infinite motivation for our work. The service tenet of the hotel is to provide guests with thoughtful and welcoming services that make them feel at home. The hotel cleans and disinfects daily, and changes room amenities for each guest, allowing them to stay with peace of mind. The hotel is conveniently located for travel, and it only takes five or six minutes to take the hotel shuttle bus from Baiyun Airport. The hotel is only a 3-minute walk from Xingfu Department Store Square, making it convenient for dining, purchasing specialty products, and leisure and entertainment. The hotel has free parking spaces, and it only takes ten minutes to drive to Guangzhou Rongchuang Amusement Park and twenty minutes to drive to Guangzhou North Station. The hotel provides 24-hour free shuttle service to Baiyun Airport T1 and T2 terminals subway stations, and the air rail intermodal transportation is very fast. Next time you come to Guangzhou Baiyun Airport, we hope to visit Kaixuan Long Hotel again. We believe we will provide you with a better accommodation experience!
Peter chen19811
Special Queen Room
Stayed in Apr 2024
Solo travelers
85 review
3.2/5
Posted on May 16, 2024
You got as you paid, close to airport, but no free shuttle to Airport
Response from Property: Dear guests, I am sorry not to make you very satisfied, the hotel location is particularly convenient, from the Baiyun Airport by the hotel shuttle bus only five or six minutes. The hotel is only a 3-minute walk away from Xingfu department store plaza. It is very convenient to have meals, buy special products, and enjoy leisure and entertainment. As for the problem of you saying that there is no free transportation to and from the airport, it is because the room you have booked is a special room with a large bed, this room is no free shuttle package, you need free shuttle service can choose other room, OH, only special big bed room is no free shuttle, Welcome to your next visit, I wish you a happy life