The Ritz-Carlton, Perth

The Ritz-Carlton, Perth Reviews

The Ritz-Carlton, Perth

1 Barrack St, Perth, Western Australia, 6000, AustraliaView Hotel Details
The Ritz-Carlton, Perth
The Ritz-Carlton, PerthThe Ritz-Carlton, PerthThe Ritz-Carlton, Perth
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The Ritz-Carlton, Perth Guest Reviews

4.6/5
Great
67 review
Verified reviews
Location4.8
Amenities4.6
Service4.4
Cleanliness4.7
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All reviews(67)
Positive reviews(64)
Reviews with photos/video(22)
Awesome stay(15)
Awesome rooms(13)
Friendly owner(13)
Loved the view(11)
Great location(7)
Negative reviews(3)
Elsa WR
Swan River View, Guest room, 2 Doubles, Upper floor
Stayed in Dec 2024
Family
2 review
4.5/5
Great
Posted on Jan 6, 2025
Great location. Walking distance to the ferry station, kid playground, nice restaurants. However, a bit disappointed with this Ritz. We have stayed for 5 nights. I was annoyed by the housekeeping staff have moved my personal stuff around every single day. The bedsheet was dirty. Over charged the BF (BF was instead). Well, generally speaking, it was OK, but not quite as good as the other Ritz Carlton we had stayed before.
Anonymous User
Swan River View, Guest room, 2 Doubles, Upper floor
Stayed in Sep 2024
Family
3 review
3.5/5
Posted on Nov 1, 2024
Concierge got booking wrong and this is truly unacceptable for a 5 stars hotel. As a result we have to wait for second seating and wasted time hanging out at bars around the restaurant when we want to have an early night rest.
Guest User
Swan River View, Guest room, 1 King, Upper floor
Stayed in Dec 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jan 5, 2025
Amazing stay- Champagne on arrival, incredible service and room.
HYEONSU
Swan River View, Guest room, 2 Doubles, Upper floor
Stayed in Aug 2023
Family
7 review
4.7/5
Amazing
Posted on Oct 16, 2023
The closed hotel to the swan river. Luxury hotel in perth I recommended.
Chan
Swan River View, Studio, 1 King
Stayed in May 2024
Couples
3 review
1.0/5
Posted on Jun 15, 2024
Bad environment Bad Sound insulation
Guest User
Swan River View, Guest room, 2 Doubles, Upper floor
Stayed in May 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 29, 2023
The place is nice and very comfortable.
Gopal Bajoria
Perth City Skyline View, Guest room, 2 Doubles
Stayed in Jan 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 20, 2024
Very good hotel
Guest User
Perth City Skyline View, Guest room, 2 Doubles
Stayed in May 2024
Family
5 review
3.7/5
Posted on Jun 19, 2024
Ok hotel.
Guest User
Swan River View, Guest room, 1 King, Upper floor
Stayed in Dec 2024
Couples
10 review
4.5/5
Great
Posted on Jan 12, 2025
The location is very good and the view from the room is also very good The room is large and has a bathtub I think the price-performance ratio is good Unfortunately, there is something wrong with the TV screen in my room Contact trip.com customer service and it will be processed on the same day, which is very fast for Australia.
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Youdiqiu
Perth City Skyline View, Guest room, 1 King
Stayed in Nov 2024
Couples
58 review
5.0/5
Outstanding
Posted on Dec 9, 2024
The location is very good, there is a boat to Rottnest Island at the pier next to it. The front desk service is friendly and the room is a large corner room.
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Rongrongbulaien
Swan River View, Studio, 1 King
Stayed in Sep 2024
Family
54 review
5.0/5
Outstanding
Posted on Oct 7, 2024
Overall it's very good. Relatively speaking, the locals get off work very early, especially on weekends, but the Ritz also has a restaurant and all-day in-room dining options, which is quite comforting, hahahaha
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Sherryyun
Swan River View, Guest room, 2 Doubles, Upper floor
Stayed in Aug 2024
Family
13 review
4.1/5
Very Good
Posted on Oct 10, 2024
The service is very good, the facilities are complete and comfortable. The best thing is the location. The view of Swan Lake Room is not as good as that of Deluxe Room. It is blocked and not private. The view of Deluxe Room is better, please see the last photo. In addition, the twin room has a height of 1.3 meters each. Children can squeeze in.
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Xiaojuanzidaren
Swan River View, Guest room, 2 Doubles, Upper floor
Stayed in Jul 2024
Family
4 review
2.7/5
Posted on Aug 10, 2024
This is the worst Ritz-Carlton I've ever been to. The towels are dirty and old... The service staff is very nice, and parking is expensive, 70 Australian dollars a day 😂
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올굿♡
Swan River View, Guest room, 2 Doubles, Upper floor
Stayed in Jul 2024
Family
19 review
4.2/5
Very Good
Posted on Aug 10, 2024
It's in Elizabeth Quay, so it's good for a walk, has a great view, and the staff is friendly. The room is spacious and the interior is luxurious. Some of the disappointing things are that the shower water pressure was weak and the heater wind was too direct, so my eyes were cold. And the bathroom was so luxurious and had good storage, but I was surprised that there was no door in the shower. It was very cold when I showered because there was no door, and the dressing room was open and didn't have a door, so my clothes got damp. It was also a little disappointing that there was no sofa in the room. But overall, it was good.
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Meiliruxi
Perth City Skyline View, Guest room, 1 King
Stayed in Nov 2024
Family
18 review
4.5/5
Great
Posted on Dec 19, 2024
Ritz-Carlton is usually my first choice. It is elegant, tasteful and beautiful. It is located on the Swan Lake and faces the Swan Tower. You can enjoy the beautiful scenery without leaving the house. But there is one thing I have not encountered in other Ritz-Carlton hotels. The air-conditioning outlet of the room on the first night was located above the bed and the noise was very loud. I did not sleep well all night. Of course, I told them the next day and they changed me to another room. In addition, the washbasin in the bathroom is far away from the mirror, and the room is very dark. It is difficult to see clearly when washing and putting on makeup. Details are the high-quality service! The breakfast is very rich and delicious!
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