Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.0
Amenities9.1
Service9.2
Cleanliness9.1
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All reviews(1377)
Positive reviews(1358)
Reviews with photos/video(175)
Clean and tidy(252)
Classy environment(85)
Convenient parking(71)
Friendly front desk staff(51)
Many amenities(41)
Easy to get around(30)
Perfect for business trips(19)
Close to train station(3)
Negative reviews(19)
Felix 飞龙
Standard Queen Room
Stayed in Jun 2025
Business traveler
18 review
10/10
Outstanding
Posted on Jul 31, 2025
Very good hotel and Nice place to be, very good security and welcome stuff on the front desk
Thanks for allowing me early check in, that was much needed after a long flight.
Staff was also super helpful, room was really nice.
Response from Property: 尊敬的賓客: 感謝您選擇我們並對酒店給予支持與厚愛。您對酒店設施及服務的滿意是酒店全體員工工作的動力, 讓每位賓客都能感受到賓至如歸的感覺是我們服務的最終目標。酒店客房温馨的佈置,並配有免費高速 WIFI,是您外出旅遊的最佳選擇。為您服務是我們的榮幸, 酒店全體員工期待您的下次光臨!
Jawad Mehmood Butt
Elegant Double Room
Stayed in Nov 2024
Family
5 review
9.0/10
Great
Posted on Dec 27, 2024
I have lived here for 3 days during Christmas.
- Service is good.
- cleanliness is excellent
- I picked elegant double room and its interior is classy.
- Surroundings of hotel are quite busy such as convenience stores, local restaurants, street vendors, some food stalls, medical stores, and much more.
- A very little bit noisy but its ok during sleeping hours such as 11 PM - 6 AM
- Found Lanzhou style halal food close.
- 7/11 is close
- Around 5 KM by taxi to yuexiu center where most of whole sale/retail shopping markets are
- Around 8 km to tianhe district
- Far from Canton tower
- budget friendly
Response from Property: Dear guests, hello! Thank you for choosing Fuan Chain Hotel. No amount of advertising can compare to word-of-mouth recommendations. We have always valued publicity through reputation and pay even more attention to the personal experiences of each guest. As long as you come to Fuan Chain Hotel, you are our honored guest. We are willing to do our utmost to make your journey in Guangzhou relaxed, pleasant, and smooth. We look forward to your next visit to experience the unique charm of Guangzhou. Wishing you all the best.尊敬的宾客:您好!感谢您选择富安连锁酒店,再多的广告,不如大家的口口相传,我们向来重视口碑宣传, 更加重视每一个客人的切身感受, 只要您来到富安连锁酒店, 就是我们的贵客, 我们愿意尽最大的努力, 让您的广州之旅变得轻松愉快顺心, 期待您的再次光临, 感受广州不一样的风采。祝: 一切顺利
Khadijah Masuku
Standard Double Room
Stayed in Mar 2025
Traveling with friends
4 review
8.0/10
Very Good
Posted on Apr 19, 2025
Good service and not that bad
Response from Property: I am very happy to see the simple yet profound praise from the guests, and I am so happy to see that they recognize our service. Fuan Hotel Chain brings a super value experience to every guest. The encouragement from the guests is the greatest support and encouragement to the hotel. We will serve every family with our heart and look forward to meeting you next time!
Violet Mlaga
Standard Double Room
Stayed in Feb 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Mar 9, 2025
It’s really a nice hotel everything is nearby, the stuff members are so kind , there’s washing machine too, I’ll definitely come back to this hotel
Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip, and we can create more perfect service for you.
Benjamin Bekoe
Standard Double Room
Stayed in May 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jun 11, 2025
Very welcoming staff and helpful staff. Excellent services
The location is so bad and the smell of the room was bad
Response from Property: 尊敬的賓客:您好!感謝您選擇入住我們酒店,一直以來我們都非常重視客房衞生,客房經理每天都會對房間細節衞生進行嚴格的檢查和消毒,保證客房的通風良好,沒有達到您的期待值深感抱歉,下次入住推薦您選擇我們酒店三樓全新裝修的至尊大床房,希望我們真誠的服務能給您帶來滿意的入住體驗,酒店全體員工衷心期待您的再次光臨!
Jesper
Standard Queen Room
Stayed in Jul 2025
Other
1 review
10/10
Outstanding
Posted on Aug 23, 2025
Was comfortable to stay in the hotel
Response from Property: 看到客官簡單而又深厚的好評真的是好激動呢,而且還這麼認可我們的服務富安連鎖酒店的我們力求為每位客官提供最為貼心細緻的服務, 為每位客官帶來超值的體驗。富安連鎖酒店是一個富有年輕活力的酒店, 以簡約的風格、温馨體貼的服務向客官展示酒店的獨特魅力。客官的鼓勵是對酒店最大的支持和鼓勵, 我們會用心服務好每一位家人, 期待和您的下次相遇!
Guest User
Standard Queen Room
Stayed in Sep 2024
Solo traveler
19 review
5.5/10
Posted on Oct 6, 2024
The room I got is different from the pictures and it’s very old . Service was ok , it was difficult to sleep the area was very noisy.
Response from Property: Dear Guest,
Thank you very much for taking the time to review our hotel amidst your busy schedule. We are deeply sorry for not providing you with a satisfactory stay. We highly value your feedback and appreciate your valuable suggestions. The photos of our rooms are actual shots and consistent with reality. We are grateful for your recognition of our service, and we hope to have the opportunity to serve you again. Next time, you might consider experiencing our newly renovated king-sized rooms on the third floor, which offer even better value for money! We look forward to your next visit and wish you a pleasant life!
hot.wind
Premier Double Room
Stayed in Dec 2023
Business traveler
8 review
10/10
Outstanding
Posted on Jan 18, 2024
Very nice 👍🏼 The mattress and pillows are very soft, the room is pretty and clean, and the staff is friendly.
Response from Property: Dear guest, thank you very much for taking the time out of your busy schedule to review our hotel. We look forward to visiting you again and wish you a pleasant journey! In good health
aptxnail
Standard Double Room
Stayed in Nov 2024
Family
38 review
9.5/10
Amazing
Posted on Jan 20, 2025
Spacious and clean room, friendly staff.
Response from Property: 尊敬的客户,感謝您的入住,酒店地處廣州火車站(白雲站),交通非常的便利,附近主要有商業、娛樂和 購物中心,地理位置絕佳,歡迎您再次光臨富安酒店。.
Chandra K
Deluxe Double Room
Stayed in Feb 2025
Couple
6 review
8.5/10
Very Good
Posted on Mar 21, 2025
Great staff and good service
Response from Property: 尊敬的賓客: 感謝您選擇我們並對酒店給予支持與厚愛。您對酒店設施及服務的滿意是酒店全體員工工作的動力, 讓每位賓客都能感受到賓至如歸的感覺是我們服務的最終目標。酒店客房温馨的佈置,並配有免費高速 WIFI,是您外出旅遊的最佳選擇。為您服務是我們的榮幸, 酒店全體員工期待您的下次光臨!
Franky Kf
Standard Double Room
Stayed in Mar 2024
Couple
2 review
10/10
Outstanding
Posted on Apr 6, 2024
The rooms are clean, the workers are welcome and kind. This hotel is a good place if you need a quiet place to have a good rest.
Response from Property: Dear guests: Hello! Thank you for your visit, and we also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you!
WEYINMI EMMANUELLA
Deluxe Room (2 Beds)
Stayed in Sep 2024
Solo traveler
6 review
10/10
Outstanding
Posted on Oct 23, 2024
The hotel is old but still maintained properly
Response from Property: Dear guest: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you!