Yongke Apartment (Guangzhou Railway Station Xiwan Road) Reviews

The room is big, they clean everyday and the stuff at the reception is really helpful. I highly recommend it to my friends and family.

Really it is amazing stay in this hotel, it has good location, good staff and rooms are clean, I strongly recommend this hotel to stay,

Very good and clean and not far from subway and center

Clean and reception helpful

good place and good Service

The room is large and clean. You can also cook. It is suitable for short-term rental Service: Warm and thoughtful Transportation: Very convenient. There is a bus stop downstairs, which is very convenient to go to the nearby wholesale market. Room facilities: complete, large refrigerator wardrobe, good room environment Price: Very cost-effective, worth recommending!

I don't want to give it even one star. I stayed in their house for two nights. At around 9 o'clock on the first night, I found that the price had been reduced to 43 per night, while I had booked more than 130 in the afternoon, so the difference was nearly 100 yuan. I went to the front desk to ask the staff what was going on. The front desk staff said it was a promotion. I said the price difference was a bit outrageous. She took a look and said it was a mistake. She took out her phone and changed it. I watched the price go from 43 to 68 and finally stabilized at 118 yuan. I believed her and extended my stay the next day for 143 yuan. I opened the ** at around 9 o'clock that evening and saw that the price was 43 yuan per night again. The first time you can say you made a mistake, I have already reminded you once, and the second time it was 43 yuan again, it is obvious that they treated me as a **. They just don’t want me, who is already staying here, to know about this event, for fear that I will withdraw my money! I reported this situation to **'s online customer service, and they called me immediately to tell me that this was a unilateral activity of the hotel, and that the facts the hotel told me were basically consistent. The customer service said that the hotel was definitely unwilling to refund the money, so ** compensated me fifty yuan. Really block this one. The accommodation environment is also that of a shabby homestay, with holes and stains on the sheets and quilt covers.

Simply the most horrible hotel I have ever been to. HORRIBLE! Dirty, smelly, DIRTY, zero service. We booked the hotel through this app, when we arrived, she asked for a passport, and it turns out the reception girl made it look like we had already checked in, although we asked to see the rooms to verify the reviews that were here. And they took one day's payment from us as a penalty, for the fact that we simply asked to show us the rooms. SHE DECEIVED US. WE DO NOT RECOMMEND ANYONE TO BOOK A HOTELS IN THIS PLACE. I BEG YOU, never even think about it. You can not even come here. Do not waste your time and money. They can deceive you. It's good that trip.com employees were understanding and helped with a refund. But with a penalty of one day.

I booked a deluxe family room, which was originally equipped with a 1.8-meter large bed and a 1.2-meter small bed. When I went to the room at night, it turned out to be three 1.2-meter small beds. The actual environment was very different from the online one, and the children cried. Noisy.

A very unpleasant housing experience. The front desk is not skilled in business, so I need to go down many times to activate the room card. The room is a bit dilapidated, the sliding door of the shower room is also broken, and the toilet cover is also loose. Fortunately, the room is big enough, but there are not many lights It's bright, and the switches are actually at the door instead of the bed. The door can't be locked, so I'm a little scared to turn off the lights at night. Maybe it’s what you pay for 😭

Every time a friend comes to visit me, he will choose this hotel. Every time, the front desk is very welcoming, cleanliness, transportation, eating, drinking and entertainment are all very convenient first choice. The most important thing is that the room is very spacious, which is very suitable for sisters to get together to eat, play and chat.

Service: Terrible, bad service, still waiting to check out, speechless

The store owner said that the parking fee was included, but it turns out that you have to pay 30 yuan for parking when you exit the parking lot. This is a deception! The security guard at the door also gave me a slap in the face and said I would pay.

It's okay, no surprises and no problems