MO Hotel Apartments (Guangzhou Pazhou Exhibition Center) Reviews

Response from Property: Response to Guest Review:** Thank you for your kind feedback! We’re delighted to hear you enjoyed the well-appointed room, comfortable bed, and convenient location near the Canton Fair, shops, and Poly Mall. It’s great to know the amenities like the kitchen, TV, and balcony added to your positive experience. We appreciate your note about WeChat communication for check-in instructions—we’ll continue to ensure this process is as smooth as possible for future guests. It was a pleasure hosting you, and we hope to welcome you back on your next visit!

Response from Property: Hello, dear guests! Thank you for your comments on the accommodation environment of our apartment in your busy schedule. The shortcoming is that we failed to bring you a satisfactory stay experience this time. We will make improvements and hope to have the opportunity to come and stay next time to make up for the shortcomings. I wish you a happy life and look forward to visiting my humble home next time.

Response from Property: Dear customer, hello! We have thought about the problem you reported for a long time and it really has not happened. The password has not been missed. Please check if you have commented on the wrong place. If it is our problem, we will improve it. If it is a problem of other apartments, it is very unfair. I wish you a pleasant journey

Response from Property: 尊敬的貴客您好！感謝您對我們MO萬豪酒店公寓的支持和喜愛，酒店地處琶洲CBD.靠近廣交會展館僅1公里 樓下200米內就可以坐有軌觀光電車 琶洲塔站 有軌電車途徑展館 直達廣州塔 公寓有地下停車場 停車也非常方便 靠近學校 晚上睡覺非常安靜 再次感謝 祝您旅途愉快 期待下次光臨

Response from Property: 尊敬的貴客您好！感謝您選擇入住我們公寓以及分享您的入住體驗 很高興能得到您的好評認可 祝您旅途愉快 期待下次光臨

Response from Property: 尊敬的住客，您好！非常感謝您對我們酒店的評價！我們一直致力於為每一位客人提供高性價比的住宿體驗，我們會繼續努力，不斷提升服務品質，期待您的再次光臨，祝您生活愉快！如有任何需求或建議，歡迎隨時與我們聯繫。

Response from Property: Dear guest: Thank you for choosing to stay and taking the time to share such a thoughtful review! It is our greatest comfort to provide a light for you who work overtime and come back late. The housekeeping team has always insisted on 24-hour standby service, and your recognition is the best encouragement for them. The hotel is located in the core business district, and we are very happy to provide convenience for your travel. Our cleaning lady will perform "deep cleaning without dead ends" every day. I am very happy to see that you mentioned that the room is clean~ I look forward to your next overtime,

Response from Property: Dear guest: Hello! Thank you very much for choosing to stay in our hotel and taking the time to share your experience. We take your feedback very seriously and we sincerely apologize for the unpleasant experience you had during your stay. Regarding the cleaning issue you mentioned, we have checked with the cleaning team as soon as possible, and will strengthen the standards and detail management of daily cleaning, especially the deep cleaning of corners. For situations where the person in charge failed to resolve your problem in a timely manner, we have retrained the relevant employees to ensure that we provide assistance to guests with a more proactive attitude in the future. We will also immediately replenish the tableware issues you reported and check the completeness of the facilities in all rooms. We value your opinions very much, and your criticism will help us continuously improve our service quality. The hotel's superior geographical location has always been loved by guests, but we are well aware that only with attentive service can we make guests truly satisfied. We sincerely hope that you will come again and give us an opportunity to present you with a brand new stay experience. If you have any further suggestions, please feel free to contact us. I wish you a happy life!

Response from Property: Dear guest: Thank you for choosing to stay in our homestay and sharing your experience! We are glad that you are satisfied with the cleanliness of the room, the facilities and the location, which is the direction we have been working hard for. Your recognition is a great encouragement to us. We will continue to maintain our warm and thoughtful service and look forward to providing you with a more perfect accommodation experience next time! I wish you a happy life!

Response from Property: Dear guest, hello! Thank you for choosing to stay in our hotel and taking the time to share your detailed feedback! I am glad that you are satisfied with the room facilities, surrounding environment and sound insulation, which are important criteria for us to provide guests with a comfortable experience. We are deeply sorry for the front desk service problem you mentioned. In order to improve the efficiency of check-in, we use a contactless self-service check-in system, but it may not meet your expectations in terms of communication timeliness. We have optimized the response speed of the customer service hotline and will mark the check-in instructions more prominently in the booking confirmation text message to avoid inconvenience to you. The hotel is adjacent to Wanshengwei subway station and business district, while retaining a quiet atmosphere, which is very suitable for travel and business travel needs. Your recognition is very important to us, and we look forward to providing you with a smoother check-in experience next time! I wish you a pleasant journey and look forward to seeing you again!

Response from Property: Dear guest, thank you for your affirmation of our hotel environment and hygiene, and also thank you for your recognition of our service. We have been committed to providing every guest with a comfortable, clean accommodation environment and warm and thoughtful service. Your satisfaction is our greatest motivation. We look forward to your visit again and wish you a happy life!

Response from Property: Hello, dear guests! Thank you for your support and love for our hotel apartment. The apartment is close to the residential area and is very quiet. It is very close to the Canton Fair Complex, Poly Plaza, and Wanshengwei Plaza. It is convenient to travel downstairs. There are buses and trams. It is very convenient to visit the Guangzhou Tower. Thank you again for your support. We will work hard to make every guest who chooses to stay in MO Apartment have a comfortable and pleasant stay experience. I wish you a pleasant journey and look forward to your next visit

Response from Property: Dear guest, we are very sorry for the unpleasant stay you had during your stay. We will make improvements to the issues you reported. We hope that we can give you a satisfactory stay next time. We wish you a pleasant journey and look forward to seeing you next time.

Response from Property: Dear guests, hello! Thank you for your support and love for our hotel apartment. The apartment is close to the residential area and is very quiet. It is very close to the Canton Fair Complex, Poly Plaza, and Wanshengwei Plaza. It is convenient to go out downstairs. There are buses and trams. It is very convenient to visit the Guangzhou Tower. Thank you again for your support. We will work hard to make every guest who chooses to stay in MO Apartment have a comfortable and pleasant stay experience. I wish you a pleasant journey and look forward to your next visit