Novotel Guangzhou Baiyun Airport (Terminal)

Novotel Guangzhou Baiyun Airport (Terminal) Reviews

Novotel Guangzhou Baiyun Airport (Terminal)

No. 2 Airport Avenue Yiheng Road, Huadu District, Guangzhou, Guangdong, ChinaSee Hotel Details
Novotel Guangzhou Baiyun Airport (Terminal)
Novotel Guangzhou Baiyun Airport (Terminal)Novotel Guangzhou Baiyun Airport (Terminal)Novotel Guangzhou Baiyun Airport (Terminal)
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1 night

Guest Reviews

9.4/10
Outstanding
4502 review
Verified reviews
Location9.4
Amenities9.2
Service9.3
Cleanliness9.5
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All reviews(4502)
Positive reviews(4400)
Reviews with photos/video(575)
Close to airport(751)
Convenient location(738)
Easy to get around(666)
Offers pick-up/drop-offs(471)
Delicious breakfast(196)
Perfect for business trips(158)
Friendly front desk staff(121)
Awesome gym(11)
Negative reviews(102)
Travelling is a Joy
Executive King Room
Stayed in May 2025
Family
3 review
9.5/10
Amazing
Posted on Jun 20, 2025
Really helpful hotel staff and there is even free bus shuttle from Baiyun Airport to the hotel. The hotel is very near to the airport, walkable in around 15 mins for those who are adventurous. However, if you have luggage, it is better to take the bus shuttle. There are clear signs in the arrival hall to show you where the hotel shuttle is. Breakfast spread is amazing and SUMPTIOUS - from salad bar, yogurt, cheese, bread and bakes section, western, Chinese and even dim sum. They serve coffee such as Americano, Latte, and Cappucino. There are tea bags such as Mint, English breakfast, Earl Grey, etc. All in all, the stay was great, the bed was comfortable, and the amenities are well-kept. Will definitely stay there again when I visit Guangzhou.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Guangzhou Baiyun Airport Hotel
Rob Smith 16384
Standard King Room
Stayed in Apr 2025
Solo traveler
31 review
9.5/10
Amazing
Posted on May 26, 2025
Great hotel right outside Terminal 1. I landed at Terminal 2, it's a bit tricky to get there so here's how: 1) Take the Metro 1 stop to "Airport South Terminal 1", 2) I entered the airport, not sure there's any other way, 3) Go up 3 escalators to the departures, 4) Exit the airport through Gate 12 (pic 1). 5) Cross the street, there is a sign for Novotel (pic 2). 6) Walk into the Pullman hotel and go down 2 escalators, 7) when you get to the Pullman lobby, stay inside and hang a left, there will be signs "to Novotel", 8) Walk down a nice hallway (pic 3), when it ends, hang a left then a right to briefly exit the Pullman and walk across to the Novotel, 8) Arrive at the Novotel!
ZeeZeeTop
Standard King Room
Stayed in Apr 2025
Family
12 review
10/10
Outstanding
Posted on May 18, 2025
The hotel is located at Terminal 1 of the airport so you will need to make your way via metro (orange line) with only one stop from Terminal 2. Get ready either Alipay or WeChat or cash 2 yuan. (I think you could pay using CC but we didn’t try it.) Look for signs that says Pullman and Novotel. Walk up from the metro. Cross the road and walk into Pullman then ask the concierge or look for Novotel sign. Check in was fast. And you can use their shuttle bus for your trip back to T2 (if in transit).
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Hotel accept all kinds of international credit cards payment..Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Guangzhou Baiyun Airport Hotel
Guest User
Standard King Room
Stayed in May 2025
Business traveler
35 review
10/10
Outstanding
Posted on Jun 23, 2025
Close access to airport. Hotel is small but nice. Good for airport
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Guangzhou Baiyun Airport Hotel
Rowan Wong King Yi
Standard King Room
Stayed in May 2025
Family
6 review
10/10
Outstanding
Posted on Jun 14, 2025
Very good. I will flight to Guangzhou next time again.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Guangzhou Baiyun Airport Hotel
Flying Potato
Standard Twin Room
Stayed in Feb 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Apr 2, 2025
“Excellent Choice for Transit Stays” I had the pleasure of staying at Novotel Guangzhou Baiyun during a recent layover, and I couldn’t be more impressed. The hotel’s proximity to Guangzhou Baiyun International Airport made it incredibly convenient for my transit flight, with a quick and easy shuttle service to the airport terminal. The room was modern, clean, and comfortable, offering a relaxing environment after a long flight. The staff was incredibly friendly and efficient, making check-in and check-out a breeze. I highly recommend Novotel Guangzhou Baiyun for anyone needing a comfortable and hassle-free place to stay during a transit. It’s the perfect spot to rest and recharge before continuing your journey.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Guangzhou Baiyun Airport Hotel
S9729
Standard King Room
Stayed in Feb 2025
Couple
7 review
8.5/10
Very Good
Posted on Mar 17, 2025
Overall not bad ~ we reach very late but we still able to find our way to the hotel and there is a clear signboard that guide us from airport to hotel. Very convenient.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Guangzhou Baiyun Airport Hotel
peng leong
Superior King Room
Stayed in Jan 2025
Business traveler
14 review
8.5/10
Very Good
Posted on Feb 23, 2025
Convenient with bus shuttle to n from airports. Surrounding doesn't have any convenience . Have to depend on one cafe restaurant . Suitable for short stay but not for leisure . Business class is good . Toilets are clean . Lol.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Guangzhou Baiyun Airport Hotel
Mezzcalico
Standard King Room
Stayed in Feb 2025
Business traveler
50 review
10/10
Outstanding
Posted on Mar 7, 2025
Good hotel with convenient access to the airport. Rooms were clean and comfortable.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Guangzhou Baiyun Airport Hotel
Jun Hao
Standard King Room
Stayed in Jun 2025
Couple
3 review
9.0/10
Great
Posted on Jul 29, 2025
Location was convenient as we arrived at Guangzhou early in the morning, and needed a place for a quick rest.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Guangzhou Baiyun Airport Hotel
Maria Saint-Jesus
Standard King Room
Stayed in Dec 2024
Solo traveler
11 review
10/10
Outstanding
Posted on Feb 8, 2025
I stayed here to be able to sleep and wait for my other flight. Is right outside the aiport and has a bus to take you to there terminar you need which is very convenient. I recommend it.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Guangzhou Baiyun Airport Hotel
RASHEED AHMED
Standard King Room
Stayed in Dec 2024
Business traveler
20 review
10/10
Outstanding
Posted on Feb 8, 2025
Great experience. The room was very clean and beds were comfortable too. Also had welcome message on tv. 😍
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Guangzhou Baiyun Airport Hotel
Oppa Lim
Standard King Room
Stayed in Dec 2024
Solo traveler
2 review
9.0/10
Great
Posted on Jan 18, 2025
Great location! Great bedding! Quiet. Checking in was prompt. As a non smoker, I appreciate the hotel has a no smoking policy unfortunately encountered a cigarette smell in the common corridor. Better enforce is required. The breakfast was a total let down. My experience was bacon soaked in oil, the espresso machine dispense normal coffee other than espresso and the buns were soggy outside and hard in the core. I suggest stay away from the breakfast.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Guangzhou Baiyun Airport Hotel
Narumon
Standard Twin Room
Stayed in Jun 2025
Solo traveler
12 review
9.0/10
Great
Posted on Jul 14, 2025
Great location. You can walk to T1 and take Subway to city, very convenience. Also provide pick up and drop off the airport every 30 min. Bathroom has no place to hang bath towel or cloth, have to hang outside. After showering, open the door to grab the towel is cold. Breakfast is ok.
Stanislav SK
Standard King Room
Stayed in Jun 2025
Business traveler
57 review
9.5/10
Amazing
Posted on Aug 1, 2025
If you need a place to rest or quickly sleep during a layover, I highly recommend this hotel.