Four Points Hotels in Guangzhou

1. While it appears to be a relatively new hotel (perhaps built/renovated in the last two years), the decor, lighting, and overall layout are incredibly generic. Furthermore, the light fixture by the sofa was dangerously wobbly. To make matters worse, our window faced directly onto another hotel building, forcing us to keep the curtains drawn at all times. This was incredibly stifling (the last photo clearly shows a direct view into rooms, card rooms, and offices of the opposite building)! 2. All the in-room disposables – shampoo, shower gel, slippers, and bathrobes – felt like cheap, low-grade bulk items, probably from a wholesale market. They weren't customized and lacked any branding, which made me very hesitant to use them. It was genuinely subpar. 3. Every trash can in the room didn't even have a liner inside. Absolutely ridiculous! 4. The bedside tables were an absolute joke – just flimsy metal frames with zero quality or aesthetic appeal. What on earth were they thinking? 5. Even the hotel room key cards and coasters were plastered with beer advertisements. They seriously need to put some thought and effort into their guest experience! For a supposed mid-to-high-end brand like Sheraton, this is incredibly damaging to their reputation. My two-night stay was an absolute ordeal, and I will definitely not be returning. The only minor redeeming quality was the breakfast's 'buy one get one free' offer for adults. At roughly 60 RMB per person, the variety was decent, and the dining environment was pleasant.

Stayed at this 4-star hotel in Guangzhou and had a great experience! The location is fantastic—close to metro stations and popular attractions, making exploring the city a breeze. The staff were super friendly and helpful, always ready with a smile and quick to assist with requests. Our room was clean, spacious, and well-maintained, with comfortable beds that ensured a good night’s sleep. Plus, the breakfast spread was delicious, offering a nice mix of local and international dishes. Highly recommend for a convenient and pleasant stay in Guangzhou!