Recent Reviews for Guangzhou Hotels

Pattra Resort Hotel
4.4/51156 Reviews
Baishui Village Waterfall of Zengcheng
When I checked in, there was a tour group and the lobby was full of elderly people. I almost didn't want to stay here. Fortunately, I could check in next to it and it was done quickly. The front desk was warm and polite and explained very well. I was reminded that the villa I booked was on the fifth floor and it was a bit old. If it was not suitable after checking in, I could switch to the main building. Due to special reasons, I still switched to the main building. I came here twice many years ago and knew that the hotel was relatively old. I felt good when I entered the room, which was much better than I expected. However, the most unsatisfactory thing was that the bathroom was super super smelly. The toilet seat was rotten and dirty. It was definitely not cleaned seriously for more than one or two days. The toilet porcelain was full of urine stains. It smelled bad as soon as I entered. Later, I couldn't stand it and flushed it with a lot of water for a long time before it was slightly better (Room 1612). Please ask the aunt in charge of cleaning to check the number, and hope to improve it. The waiter at the hot spring gate was very polite. I went there 3 times and different people were all polite. However, the waiter who changed clothes on the underground first floor and was responsible for linen was numb and cold. He asked if there was a shower cap - no, and if there were small shoes - no. Fortunately, the hot spring was good and warmed my heart. I came here on weekdays and there were few people in the morning and evening. Almost 70% of the pools were reserved. There were super many people in the tour group in the afternoon. According to the front desk, the general tour group only had one bath. The breakfast was also different from the individual guests in the same restaurant. There were not many people for breakfast, and the variety and quality were very ordinary. Many foods were not well kept warm, and the ingredients were very ordinary. The hot spring was very good. Although several pools were not open, there were not many people, enough for me to go to various pools to soak. A suggestion, there were many waiters in the hot spring area who were idle, and three or two were chatting together. Can you take the initiative to pour some tea and send it to the pool for the guests to drink? Sometimes I couldn't find a towel when I wanted to change it. When I went to other places to soak in hot springs, people all had these services. There was ginger water, fruit, and snacks in the rest area.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.