Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.6
Amenities8.6
Service8.2
Cleanliness8.6
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All reviews(102)
Positive reviews(4)
Reviews with photos/video(3)
Aj Liu
Two Double Room with Mountain View and Terrace
Stayed in Oct 2024
Business traveler
43 review
9.0/10
Great
Posted on Nov 26, 2024
Very good!! Outstanding room ~ except one of the restaurant staff a bit mean.
fangfeeling
King Room with Mountain View and Terrace
Stayed in Oct 2022
Booked for others
29 review
7.0/10
Posted on Nov 17, 2022
If you find it troublesome, you can book an all-inclusive package, including breakfast, lunch and dinner. As a result, after eating the meal on the first night, I called the guest to ask the guest to pay for the meal. The service staff said that it was deducted for three days. You are really drunk. You are a fairy in the sky. Can you predict that the guests will eat at your place for three days?
Afterwards, the guest called me to confirm that it was all-inclusive, and went to the front desk of the hotel the next morning. During this period, I contacted Ctrip customer service. Ctrip customer service was very good. I immediately contacted the hotel for verification. The front desk read the English confirmation form and knew If it is all-inclusive, I changed my mind and said that the deposit is charged. If you are drunk, you can do whatever you say.
Here comes the good show, when I went to eat for lunch, I was asked to pay again. After everyone went crazy, I went to the front desk again to give the all-inclusive meal bracelet to the guests. It's also a rare encounter in a thousand years.