Grabel Hotel Jeju Reviews

Response from Property: Dear Valued Guest,Warm greetings from Grabel Hotel Jeju.First of all, thank you very much for choosing our hotel for your special trip to Jeju and for expressing your satisfaction during your stay. We also sincerely appreciate your request to extend your stay with us.Regarding the matter you raised, we have confirmed with the relevant department that the room type you were staying in had already been fully booked for the following period. Additionally, as the room required over two hours for cleaning after check-out, it was not possible to offer an immediate extension in the same room. We kindly ask for your understanding, as we had to provide an alternative solution under the circumstances.Please also note that while some booking websites may show available rooms, actual availability can differ depending on real-time reservation status, and in some cases, bookings may not be processed successfully.At Grabel Hotel Jeju, we are always committed to ensuring the comfort and convenience of our guests, and we will continue to make improvements to offer better service in the future.Thank you once again for your valuable feedback, and we look forward to welcoming you back with even greater care on your next visit.Warm regards,Grabel Hotel Jeju

Response from Property: Dear GuestThank you for visiting our hotel and writing a review. We promise to do our best to make your stay at the hotel a pleasant one, and we will welcome you with a better appearance than today when you visit us next time. Thank you very much.

Response from Property: Dear Guest This is Grabel Hotel Jeju with a wonderful ocean view. We would like to sincerely thank you for your visit and for your wonderful review. We are glad that you enjoyed your stay with us and your trip. and we look forward to welcoming you back in the future. Thank you very much!

Response from Property: hello. Guest! You shared photos from your daily life! We promise to do our best to make your stay at the hotel a pleasant one, and we will welcome you with a better appearance than today when you visit us next time. Thank you very much.

Response from Property: Dear Valued Guest,Thank you for choosing our hotel for your trip to Jeju and for taking the time to share both the highlights and the areas where we can improve.We understand that our location, being slightly away from the city center, may feel less convenient for guests focused on shopping or exploring the eastern part of the island. However, our hotel is situated along the ocean, offering a peaceful atmosphere for those who wish to enjoy seaside walks and discover local restaurants loved by residents.For your convenience, a bus stop providing direct access to popular destinations such as Aewol and Hallim is located right in front of the hotel, and our front desk also offers a taxi-hailing service.We will continue working to ensure that our guests are well informed about local attractions and the services available at our hotel.Thank you once again.

Response from Property: Dear GuestThank you for visiting our hotel and writing a review. We promise to do our best to make your stay at the hotel a pleasant one, and we will welcome you with a better appearance than today when you visit us next time. Thank you very much.

Response from Property: Dear GuestThank you for visiting our hotel and writing a review. We promise to do our best to make your stay at the hotel a pleasant one, and we will welcome you with a better appearance than today when you visit us next time. Thank you very much.

Response from Property: Dear, guest! First of all, i would like to apologize for unsatisfaction.We will pay more attention to education and management so that the management part can be improved by passing it on to the relevant department.We look forward to the opportunity to serve you again in a better way in the future.Thank you.

Response from Property: Dear Guest, Warm greetings from Grabel Hotel Jeju.We sincerely apologize for not meeting your expectations during your stay. Your feedback is truly appreciated and has been shared with the relevant departments to help us improve our service quality.We will thoroughly review and enhance our operations and staff training to ensure a better experience for all our guests in the future.Once again, we deeply regret any inconvenience caused and will do our utmost to welcome you back with improved service.Thank you.

Response from Property: Dear Guest.Thank you for visiting our hotel and writing a review. And we apologise for not being able to help you with the satisfactory use of the restaurant.We will try to find a better direction after discussing the part you pointed out with the relevant department.I hope your trip with our hotel was a good memory.Thank you very much.

Response from Property: Hello. This is Grabel Hotel Jeju. We sincerely thank you for staying with us on your trip to Jeju. The water you have provided will be provided in the mini-fridge in your room according to the number of guests. In the case of toothbrushes, we do not provide disposable products for environmental protection, but you can purchase them at the front desk if needed. We apologize for any inconvenience caused by our hotel's environmental policy. We hope that all your time at our hotel will be a time when you can melt your body and mind, and we will do our best to welcome you with better service on your next visit. Thank you.

Response from Property: Dear, guest. We truly regret any inconvenience caused by our facilities not meeting your expectations, and we are committed to making it up to you with exceptional and attentive service.I hope your trip with our hotel was a good memory.Thank you.

Response from Property: Dear, guestthank you for visiting the hotel and writing a review. We promise to do our best to use the hotel satisfactorily in the future, and we will greet you with a better appearance than today when you visit us next time. Thank you.