Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.1
Amenities9.1
Service9.2
Cleanliness9.1
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All reviews(15)
Positive reviews(8)
Negative reviews(1)
fidididi
Twin Room
Stayed in Mar 2024
Couple
3 review
10/10
Outstanding
Posted on Apr 28, 2024
Once again we were not disappointed. We love coming back here. Delicious breakfast. Wonderful SPA zone. Very intimate, very clean. Comfortable mattress.
See you soon. :))
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Guest User
Double Room
Stayed in Sep 2022
Couple
1 review
8.5/10
Very Good
Posted on Oct 31, 2022
Service Ok, Buffet Ok Facilities Ok
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Guest User
Stayed in Sep 2024
Other
8.0/10
Very Good
Posted on Oct 12, 2024
Hotel is outside the city. Good price for this standard. Good breakfast, nice relaxation area with two saunas. Free parking in front of the hotel. Nice service. Poor internet. I have nothing to complain about. When i want to go to Lublin i choose Hotel Premium. I recommend.
Guest User
Stayed in Jan 2023
Solo traveler
10/10
Outstanding
Posted on Jan 31, 2023
Yes yes yes! 5* I will definitely recommend it! The staff were excellent and it was so nice how Tetiana from reception got the spa open early for me to use before departure and after a 4 night stay she allowed me to check out at 13.30 instead of 12 which I was so happy about. The hotel is modern and clean. The staff speak good English which is important. The breakfast was delicious ai enjoyed salmon paste, pate, blue cheese and eggs with different fillings. The scrambled eggs were done how I like them. The spa was really enjoyable and is included but unfortunately there is no fitness room/ gym at this hotel. The location was peaceful around 10-12 mins drive from Lublin in the countryside. Nice view of the countryside from my room! If you have a car then it’s great cos you can park at their car park for free and drive to the city. The hotel bar is nice and it’s open until 10 daily , they serve nice beer like Carlsberg at a very reasonable price and the staff also speak English at the bar. I will be recommending this hotel to my friends and I will be back again soon. The only negative was that the safe was faulty in the room which caused an inconvenience, maybe they should include more options on the food menu at the hotel bar/ restaurant because there were not many options
Guest User
Stayed in Jan 2023
Other
10/10
Outstanding
Posted on Jan 31, 2023
I stayed in the hotel on my way to ukraine. The check-In was friendly and fast, the room clean and nice. It's including air condition. The Restaurant is good too, the menu could be with a greater choice, but the quality and Price there are good too. The Breakfast Buffet has a wide range of variations and is tasty. So, if you are looking for a nice hotel near lublin - this one is the right choice.
Guest User
Stayed in Jan 2023
Couple
2.0/10
Posted on Jan 31, 2023
Unfortunately, this facility is certainly not a 4* hotel. It was the worst hotel I have ever been to in my life. We went through two nights of stress, lack of sleep, and someone else's party. A misunderstanding, which they wanted to compensate us with a voucher, but for one night and valid only until the end of the year. The hotel is not at all for couples who want to experience peace and go for a romantic weekend. Moreover: - the restaurant 3/5 (the cheeks were oversalted, and the rice with vegetables was ready-made frozen, it did not contain saffron, which was indicated in the menu), - no towels in the spa (on Friday, we heard from the staff that we should take our own from the room, because the hotel does not have enough), - no bathrobes in the room and spa, - no hand or body lotion in the men's changing room at the spa for two days (generally, no one controls or actively takes care of the spa area), - no daily cleaning room (we had glasses from the bar from Friday until Sunday, the beds were not made, there was a condom under the bed), - loud party until 4:30 in the morning with a drummer and bass (we didn't sleep all night), - the walls and windows are not soundproof, you can also hear everything from the corridor and adjacent rooms, - no fridge or minibar in the room, - paper cups in the room, plastic in the bathroom, - no body lotion, - children throwing bottles in the spa, diving in the jacuzzi, - cold water in the jacuzzi. The staff tried their best, but there wasn't enough of it and they were overworked, - good check-in hours, - parking, - long spa and breakfast opening hours
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Guest User
Stayed in Jan 2023
Traveling with friends
10/10
Outstanding
Posted on Jan 31, 2023
Wonderful hotel, clean rooms and super comfortable bed. We came for our friends' wedding and I honestly admit that I have been to many hotels, but I have never seen such a beautiful hall (that ceiling!!!). However, the reason I decided to write this comment is the amazing reception team. If you need something, it's not a problem for them - they arrange everything very quickly and they are incredibly nice. No problem with the pillow - Karolina answered the phone in literally a few seconds, a drink in the evening even though the bar was closed - no problem, we'll take care of it for you! We arrived in the evening, a bit tired after 2 flights and a trip to Lublin (great access from Warsaw's Chopin airport - actually a straight road) and were nicely welcomed by Karoline - thank you! Maciek, who recently started working - super helpful - he arranged everything I needed for the bride at express pace with a smile on his face - thanks for the scissors :) and finally Olga, who tried to make sure everything went smoothly and without any problems on that day - zero stress for the bride - wonderful people, thank you and best regards. Paulina and James