202 A, Jln Macalister, George Town, Penang, 10400, MalaysiaView Hotel Details
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Red Rock Hotel Penang Guest Reviews
4.1/5
Very Good
109 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities3.8
Service4.1
Cleanliness3.9
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All reviews(109)
Positive reviews(100)
Reviews with photos/video(24)
Great location(22)
Awesome stay(12)
Friendly owner(12)
Convenient location(10)
Strange smell in room(6)
Easy to get around(5)
Negative reviews(9)
Anonymous User
Family Room
Stayed in Nov 2024
Family
1 review
4.5/5
Great
Posted on Dec 22, 2024
At first the ac is not cold enough, but after a quick assist from front desk the ac problem is fix. The location is very convenience for us. But we got a smaller size bedroom than before. Overall is ok
Anonymous User
Standard Twin Room
Stayed in Jun 2024
Travel with friends
6 review
4.2/5
Very Good
Posted on Jul 29, 2024
Pro :
1. Worth to stay as easy to access to happening area.
2. Free car park.
Cons :
1. Soundproofing room need to improve especially near the swimming pool room.
2. Odor from toilet when coming back from outside before enter the room but after switch on the air ventilation fan will be fine.
yuhanis 1358
Deluxe King Room-Non-Smoking
Stayed in May 2024
Family
3 review
1.7/5
Posted on Jun 2, 2024
AIRCOND PANAS SMPAI KENA PINDAH BILIK . BLIK KEDUA PN PANAS
Anonymous User
Standard Double Room
Stayed in Nov 2024
Family
17 review
5.0/5
Outstanding
Posted on Dec 29, 2024
Best hotel. Good location. Love the hotel. Will plan again in future.
Rahul Dev94
Standard Double Room
Stayed in Mar 2024
Couples
19 review
5.0/5
Outstanding
Posted on Apr 25, 2024
Very clean and nice hotel..absolutely love it..definitely coming back again
Erwan Majeed
Family Room
Stayed in Jan 2024
Family
195 review
4.0/5
Very Good
Posted on Feb 26, 2024
Arrived 10minutes before 2pm and room were ready. Check inn processed was delay 5-10minutes as they said system problem. We got room on 7th floor. Room and toilet were clean. Aircond good. Got minibar. Theres only 2 plug to use. 1 was broken you have to adjust the charger to get the power. Free parking provided 1st come 1st serve basis.
6/8
Phyllis... Ching
Standard Twin Room
Stayed in Jan 2024
Family
21 review
4.0/5
Very Good
Posted on Feb 16, 2024
It was a slightly odd stay than we usually there as the hotel was not that clean. The table is dusty and the toilet is slightly dirty. But is still okay for someone who wants to stay for a short trip because the location is good there are lot of hawker store and dimsum restaurants nearby.
Colin
Standard Double Room
Stayed in Jul 2024
Couples
9 review
4.7/5
Amazing
Posted on Aug 8, 2024
Good value for money though old hotel so maybe not everybody taste . They upgraded my room for the 3 days I was there . Stay again . Colin
See Kian
Standard Double Room
Stayed in Jun 2024
Family
4 review
3.0/5
Posted on Jul 24, 2024
I feel not good stay here because
The room furniture is old.
The price does not match the condition of the room.
The carpet at the room corridor is dirty n old.
The lift conditions is very poor I think for example there is noisy sound when I use the lift.
The last thing I was very disappointed when the hotel staff asked me to pay 10 Ringgit for International Tourism tax, twice, when I want to check in and check out
I had booked the room with the Tax included in the Hotel Payment
But, I don't know why the hotel staff at the receptionist didn't know anything
Very disappointed
I hope they should have the good service in the future and the hotel should replace the furniture and the room condition
Beng Kooi
Standard Double Room
Stayed in Oct 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Nov 20, 2024
Clean , near town, food easy to find it, strongly recommended
Kinalben Arvindbhai
Standard Room
Stayed in May 2024
Couples
2 review
3.5/5
Posted on Jun 26, 2024
Location best...
Local Transport easy available. ..
Room interior old...
One type of weird smell....
Room cleaning ok...
In Room you feel suffocation...
Yew Teck
Standard Twin Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 18, 2024
Convenient, walking distance to most attraction, nice foods, convenient way with Trip booking. Will recommend to friends booking with Trip.com.
Thor Teck Seng
Standard Twin Room
Stayed in Apr 2024
Booked for others
1 review
1.0/5
Posted on May 8, 2024
I'm Mr Thor from Singapore,
I like to comment about red rock hotel that I book from trip.com .
1) I choose for smoking rooms all 9 rooms when we checked in your hotel manager told me that red rock hotel don't have smoking rooms but I have booked from trip.com. I feel like I'm cheated.
2) bath towels were dirty and room service was slow after contacting hotel staff.
I was very unhappy with it.
Jeff
Family Room
Stayed in Nov 2023
Family
1 review
4.0/5
Very Good
Posted on Dec 31, 2023
Everything is good.see you next time
Just love to travel
Standard Twin Room
Stayed in May 2024
Business travelers
32 review
4.5/5
Great
Posted on Aug 25, 2024
My favourite hotel whenever I visit Penang either for business or holiday