The Ritz-Carlton Hotel de la Paix, Geneva

The Ritz-Carlton Hotel de la Paix, Geneva Reviews

The Ritz-Carlton Hotel de la Paix, Geneva

Quai du Mont-Blanc 11, Grottes-Saint-Gervais, Geneva, Canton of Geneva, 1201, SwitzerlandSee Hotel Details
The Ritz-Carlton Hotel de la Paix, Geneva
The Ritz-Carlton Hotel de la Paix, GenevaThe Ritz-Carlton Hotel de la Paix, GenevaThe Ritz-Carlton Hotel de la Paix, Geneva
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Guest Reviews

9.3/10
Great
56 review
Verified reviews
Location9.6
Amenities8.8
Service9.2
Cleanliness9.7
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All reviews(56)
Positive reviews(55)
Reviews with photos/video(10)
Friendly host(8)
Great location(8)
Awesome stay(7)
Amenities were average(6)
Loved the view(4)
Negative reviews(1)
Diana Bar
Premium Room With Lake View
Stayed in Nov 2024
Couple
3 review
8.0/10
Very Good
Posted on Dec 28, 2024
3 stars hotel service. Disappointed
Guest User
Mont Blanc Suite
Stayed in Jun 2023
Couple
2 review
10/10
Outstanding
Posted on Jul 10, 2023
Alexis from reception is AMAZING! He went the extra mile to make my friend comfortable despite not being able to speak a foreign language. Alexis made sure additional requests such as massages (as the hotel does not have an in-house spa) and courier pick-ups were as smooth as possible. What a man!
Response from Property: Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing your feedback. Is wonderful to see those great pictures taken from our hotel!It is always encouraging to hear positive feedback and read those great comments about our team. We hope to welcome you again soon whenever your travel plans brings you back to Geneva.Sincerely,Mariana ZunigaQuality Manager
Hector
Classic Room
Stayed in May 2023
Business traveler
1 review
10/10
Outstanding
Posted on Jun 15, 2023
The place is very strategic, close to shopping centers and close to my work. It's not wrong to choose a place here, highly recommended for friends who have needs here.
Response from Property: Dear Mr. Hector,We want to thank you for sharing your feedback. It is always encouraging to hear positive feedback and we are proud that you highly recommend our hotel.We hope to welcome you again soon whenever your travel plans brings you back to Geneva. Sincerely,Mariana Zuniga Quality Manager
Jillian
Junior Suite with Lake Front
Stayed in May 2023
Family
1 review
10/10
Outstanding
Posted on Jun 9, 2023
A pleasant place, the place is very strategic with the city, easy to go anywhere. Service is also very friendly
Response from Property: We thank you for your positive review. Our hotel located in front of the lac, is indeed 10 min walking distance from the railway station and also 10 min walking to the city center. Our Ladies and Gentlemen look forward the pleasure to welcome you again.
little crab
Junior Suite with Lake Front
Stayed in Mar 2023
Traveling with friends
52 review
9.5/10
Amazing
Posted on May 10, 2023
Good hotel with helpful staff. The location is perfect just next to the lake.
Response from Property: We are glad that our Ladies and Gentlemen helped you to spend an enjoyable stay.
Tamara
Mont Blanc Suite
Stayed in May 2023
Business traveler
2 review
8.0/10
Very Good
Posted on Jun 9, 2023
Good quality, cleanliness is guaranteed
Response from Property: Thank you for sharing your feedback. We are happy that you were satisfied with the level of cleanliness as it is one of our priorities.
Guest User
Premium Room With Lake View
Stayed in Sep 2023
Booked for others
10 review
10/10
Outstanding
Posted on Oct 23, 2023
Great hotel
Response from Property: Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We hope to welcome you again soon whenever your travel plans brings you back to Geneva. Sincerely, Mariana Zuniga
Guest User
Classic Room
Stayed in May 2025
Family
3 review
7.5/10
Posted on Jun 11, 2025
Very well managed hotel in Switzerland. This is a very good brand hotel in a central location. The service is totally bad. As soon as we entered the door, we were asked to upgrade the room. It felt very bad. The hotel facilities are old, and the service is completely inadequate. It seems that they only want money. I have stayed in other Swiss hotels and there is no such thing. Bad review
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Anonymous User
King Suite with Garden View
Stayed in Apr 2025
Couple
18 review
9.5/10
Amazing
Posted on May 28, 2025
The room is quite big with a living room, but the sofas are very old. The toilet is also very old. The room rate is more than 10,000 yuan per night. You can find any suite in China. In short, it is probably good for similar rooms. The mattress and bed are very soft. There is no view outside the window because I booked a garden view suite with one bathroom. The service and hygiene are very good. The hardware facilities are old after all. The cost performance is not good.
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Guest User
Premium Room With Lake View
Stayed in Oct 2024
Traveling with friends
30 review
10/10
Outstanding
Posted on Nov 27, 2024
The location is great. There are places to go shopping around. It's also close to the old town! Shopping is very convenient! I booked a lake view room, but the balcony is an inner balcony. But the view outside the window is still very good! Recommended!
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Response from Property: Dear Guest, Thank you for taking the time to share your review. We hope to welcome you back soon whenever your plans bring you to Geneva. Sincere Regards, Mariana Zuniga Quality Manager
Guest User
Deluxe Lake View, Guest Room, 1 King, Lake View
Stayed in Jul 2024
Couple
18 review
9.7/10
Amazing
Posted on Sep 19, 2024
It's OK, the normal standard for this brand. I read the reviews saying there is a Swiss one-day transportation card, but I didn't receive it by email. I asked for it when I checked in. They said they would send it to me, but they didn't give it to me until I checked out. Forget it, I just passed by.
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Yongganjiadexiaokeai
Premium Room With Lake View
Stayed in Jun 2024
Booked for others
13 review
10/10
Outstanding
Posted on Jul 29, 2024
Great river view, the environment is already great, the confirmation is very timely, almost confirmed in seconds, but it's just that the elderly have sensitive ears, and the noise along the road makes it hard to sleep, otherwise it's perfect
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Response from Property: Dear Guest User: Thank you for taking the time to rate your experience and pictures. We hope to welcome you back soon. Sincerely, Mariana Zuniga, Quality Manager.
Guest User
Classic Room
Stayed in Dec 2024
Family
3 review
7.0/10
Posted on Jan 29, 2025
The service was a bit behind schedule, but in the end the hotel manager came out and it was OK
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Guest User
Premium Room With Lake View
Stayed in Oct 2024
Solo traveler
3 review
9.0/10
Great
Posted on Nov 19, 2024
The view from the room facing Lake Geneva is amazing! So either book a regular room or book a room facing the lake.
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Woshiwaixingren!
Deluxe Lake View, Guest Room, 1 King, Lake View
Stayed in Apr 2024
Traveling with friends
46 review
10/10
Outstanding
Posted on May 13, 2024
It's good. I've stayed here many times. It's good. Everything is good. I'll stay here when I come to Switzerland. The environment is OK. It's good. I've stayed here many times. It's good. Everything is good. I'll stay here when I come to Switzerland. The environment is OK.
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