The Ritz-Carlton Hotel de la Paix, Geneva

The Ritz-Carlton Hotel de la Paix, Geneva Reviews

The Ritz-Carlton Hotel de la Paix, Geneva

Quai du Mont-Blanc 11, Grottes-Saint-Gervais, Geneva, Canton of Geneva, 1201, SwitzerlandView Hotel Details
The Ritz-Carlton Hotel de la Paix, Geneva
The Ritz-Carlton Hotel de la Paix, GenevaThe Ritz-Carlton Hotel de la Paix, GenevaThe Ritz-Carlton Hotel de la Paix, Geneva
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The Ritz-Carlton Hotel de la Paix, Geneva Guest Reviews

4.7/5
Amazing
48 review
Verified reviews
Location4.8
Amenities4.5
Service4.6
Cleanliness4.8
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All reviews(48)
Positive reviews(47)
Reviews with photos/video(10)
Awesome stay(9)
Great service(6)
Great location(5)
Loved the view(4)
Negative reviews(1)
Guest User
Mont Blanc Suite
Stayed in jul. 2023
Couples
2 review
5.0/5
Outstanding
Posted on 10. jul. 2023
Alexis from reception is AMAZING! He went the extra mile to make my friend comfortable despite not being able to speak a foreign language. Alexis made sure additional requests such as massages (as the hotel does not have an in-house spa) and courier pick-ups were as smooth as possible. What a man!
Response from Property: Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing your feedback. Is wonderful to see those great pictures taken from our hotel!It is always encouraging to hear positive feedback and read those great comments about our team. We hope to welcome you again soon whenever your travel plans brings you back to Geneva.Sincerely,Mariana ZunigaQuality Manager
Hector
Classic Room
Stayed in jun. 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on 16. jun. 2023
The place is very strategic, close to shopping centers and close to my work. It's not wrong to choose a place here, highly recommended for friends who have needs here.
Response from Property: Dear Mr. Hector,We want to thank you for sharing your feedback. It is always encouraging to hear positive feedback and we are proud that you highly recommend our hotel.We hope to welcome you again soon whenever your travel plans brings you back to Geneva. Sincerely,Mariana Zuniga Quality Manager
Jillian
Junior Suite with Lake Front
Stayed in jun. 2023
Family
1 review
5.0/5
Outstanding
Posted on 10. jun. 2023
A pleasant place, the place is very strategic with the city, easy to go anywhere. Service is also very friendly
Response from Property: We thank you for your positive review. Our hotel located in front of the lac, is indeed 10 min walking distance from the railway station and also 10 min walking to the city center. Our Ladies and Gentlemen look forward the pleasure to welcome you again.
little crab
Junior Suite with Lake Front
Stayed in apr. 2023
Travel with friends
28 review
4.7/5
Amazing
Posted on 10. maj 2023
Good hotel with helpful staff. The location is perfect just next to the lake.
Response from Property: We are glad that our Ladies and Gentlemen helped you to spend an enjoyable stay.
Tamara
Mont Blanc Suite
Stayed in jun. 2023
Business travelers
2 review
4.0/5
Very Good
Posted on 10. jun. 2023
Good quality, cleanliness is guaranteed
Response from Property: Thank you for sharing your feedback. We are happy that you were satisfied with the level of cleanliness as it is one of our priorities.
Guest User
Premium Room with Lake view
Stayed in okt. 2023
Booked for others
8 review
5.0/5
Outstanding
Posted on 23. okt. 2023
Great hotel
Response from Property: Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We hope to welcome you again soon whenever your travel plans brings you back to Geneva. Sincerely, Mariana Zuniga
Guest User
Premium Room with Lake view
Stayed in nov. 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on 27. nov. 2024
The location is great. There are places to go shopping around. It's also close to the old town! Shopping is very convenient! I booked a lake view room, but the balcony is an inner balcony. But the view outside the window is still very good! Recommended!
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Guest User
Deluxe Lake View, Guest Room, 1 King, Lake View
Stayed in aug. 2024
Couples
30 review
4.8/5
Amazing
Posted on 19. sep. 2024
It's OK, the normal standard for this brand. I read the reviews saying there is a Swiss one-day transportation card, but I didn't receive it by email. I asked for it when I checked in. They said they would send it to me, but they didn't give it to me until I checked out. Forget it, I just passed by.
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Guest User
Premium Room with Lake view
Stayed in jul. 2024
Booked for others
2 review
5.0/5
Outstanding
Posted on 29. jul. 2024
Great river view, the environment is already great, the confirmation is very timely, almost confirmed in seconds, but it's just that the elderly have sensitive ears, and the noise along the road makes it hard to sleep, otherwise it's perfect
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Response from Property: Dear Guest User: Thank you for taking the time to rate your experience and pictures. We hope to welcome you back soon. Sincerely, Mariana Zuniga, Quality Manager.
Guest User
Premium Room with Lake view
Stayed in nov. 2024
Solo travelers
2 review
4.5/5
Great
Posted on 19. nov. 2024
The view from the room facing Lake Geneva is amazing! So either book a regular room or book a room facing the lake.
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Woshiwaixingren！
Deluxe Lake View, Guest Room, 1 King, Lake View
Stayed in maj 2024
Travel with friends
42 review
5.0/5
Outstanding
Posted on 13. maj 2024
It's good. I've stayed here many times. It's good. Everything is good. I'll stay here when I come to Switzerland. The environment is OK. It's good. I've stayed here many times. It's good. Everything is good. I'll stay here when I come to Switzerland. The environment is OK.
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Guest User
Classic Room
Stayed in okt. 2024
Family
24 review
4.6/5
Great
Posted on 27. okt. 2024
The location is very good, the service is good, but the elevator is too small and the facilities are a bit old
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Guest User
Premium Room with Lake view
Stayed in mar. 2024
Couples
1 review
5.0/5
Outstanding
Posted on 13. mar. 2024
A great hotel with stunning views and convenient transportation, less than 10 minutes from Geneva Station. And the front desk helped upgrade to a lake view suite, and the view experience is unparalleled.
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Response from Property: Dear Guest User, thank you for taking time to rate your stay with us. We are glad to read you enjoyed your stay in our suite. We hope to welcome you back whenever your travel plan brings you to Geneva. Sincerely, Mariana Zuniga- Quality Manager
Guest User
Deluxe Lake View, Guest Room, 1 King, Lake View
Stayed in jul. 2024
Couples
8 review
5.0/5
Outstanding
Posted on 3. aug. 2024
Very satisfied, the location is great, the service staff is super nice, I will stay here again next time I go to Geneva. 👍
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Guest User
Premium Room with Lake view
Stayed in aug. 2024
Travel with friends
2 review
4.0/5
Very Good
Posted on 10. aug. 2024
The facilities, environment and services are relatively old. The room is very small.
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Response from Property: Dear Guest User: Thank you for taking the time to rate your experience. We greatly appreciate your comments, as they help us continue to improve our service. We hope to welcome you back soon. Sincerely, Mariana Zuniga, Quality Manager.