Tenza Hotel at Hakata Station

Tenza Hotel at Hakata Station Reviews

Tenza Hotel at Hakata Station

2 Chome-5-33 Hakataekihigashi, Hakata Ward, Fukuoka City, Fukuoka Prefecture, 812-0013, JapanView Hotel Details
Tenza Hotel at Hakata Station
Tenza Hotel at Hakata StationTenza Hotel at Hakata StationTenza Hotel at Hakata Station
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Tenza Hotel at Hakata Station Guest Reviews

4.3/5
Very Good
342 review
Verified reviews
Location4.6
Amenities4.1
Service4.2
Cleanliness4.3
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All reviews(342)
Positive reviews(333)
Reviews with photos/video(92)
Easy to get around(55)
Convenient for shopping(47)
Near shopping area(42)
Large rooms(29)
Friendly front desk staff(12)
Tasty food(11)
Nice toiletries(8)
Would stay again(7)
Negative reviews(9)
Anonymous User
Standard Queen Room
Stayed in Dec 2024
Couples
6 review
5.0/5
Outstanding
Posted on Feb 4, 2025
Enjoyed my stay with Tenza Hakata for 7 nights, the hotel location is very strategic (within 5 minutes walk from Hakata Station), and most importantly the hotel did provide free laundry machine & dryer (you just need to bring your own detergent / purchase at the lobby at JPY 50 per pack) - traveler may consider bring lesser clothes when staying with Tenza Hakata. The room also come with a massage chair which is a life saver (especially after a long day walk), do note that the hotel will only provide cleaning service for every 3 days, however they do provide a recycle bag for you to put your used towel and hang it on the door (before 10am of following day). The hotel also surrounded with lots of restaurant / coffee house / convenient store.
Response from Property: Thank you very much for staying at Tenza Hotel Hakata Station. We would also like to thank you for taking time out of your busy schedule to send us your comments. We are very happy to hear that you were satisfied with your stay. We will continue to make every effort to provide our guests with even greater comfort, and we look forward to your continued patronage of our hotel in the future. We sincerely look forward to your next visit. Tenza Hotel Hakata Station Front Desk
Guest User
View Queen Room
Stayed in Dec 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Jan 28, 2025
Excellent location just 2-3 mins walk to the nearby train station the hotel is next to a great shopping mall and the street of food highly recommend it!
Response from Property: Thank you very much for staying at Tenza Hotel Hakata Station. We would also like to thank you again for taking time out of your busy schedule to post this article. We are very happy to see that you were satisfied with your stay this time. We will continue to strive to provide further healing to our guests, and we look forward to your continued support of our hotel. We look forward to seeing you next time. Tenza Hotel Hakata Station Front Desk
MJ_Stijl
Standard Twin Room
Stayed in Dec 2024
Family
16 review
4.5/5
Great
Posted on Jan 21, 2025
The location was perfect to roam around the area on foot. Full of decent shopping centers and eateries were a plus. The breakfast was simple and good to try local Japanese. The staff at the restaurant was kind. Room was just okay. They only provide a bottle of water in the first day. The convenient store is right next to the hotel though.
Response from Property: Thank you very much for staying at Tenza Hotel Hakata Station. We would also like to thank you again for taking time out of your busy schedule to post this article. We are very happy to see that you were satisfied with your stay this time. We will continue to strive to provide further healing to our guests, and we look forward to your continued support of our hotel. We look forward to seeing you next time.Tenza Hotel Hakata Station Front Desk
WS78
View Queen Room
Stayed in Nov 2024
Travel with friends
25 review
4.7/5
Amazing
Posted on Dec 29, 2024
Nice hotel and comfortable stay. Location is good as it’s just within walking distance from Hakata station. Staff are friendly and helpful to my queries and request. Breakfast is good and healthy. Although staying there for 6 days and having 6 consecutive days of breakfast serving similar food, I still enjoy it. Haha.
Tao
View Twin Room
Stayed in Nov 2024
Family
1 review
4.2/5
Very Good
Posted on Dec 30, 2024
Very prime location and lots of conveniences stores nearby. Polite staff provide instant help.
LoisChf
View Queen Room
Stayed in Feb 2025
Couples
14 review
3.5/5
Posted on Mar 24, 2025
easy walk to Hakata station. Surrounded with many restaurants and a camera mall opposite the hotel
Response from Property: Thank you for using Tenza Hotel Hakata Station. We look forward to welcoming you again.
Guest User
View Queen Room
Stayed in Jan 2025
Couples
1 review
2.2/5
Posted on Feb 19, 2025
- I request the check out time from 12pm to 11am. it cost me 1000YEN. - No service at all. we need to pick the tooth brush, toothpaste etc. ourself. - Trip.com claim that Tenze hotel have their own car park but they just cooperate with our carpark. This hotel doesnt have their own car park. - I bought some fruit and put into the refrigerator, a day after all fruit get moudly. the refrigerator doesnt work.
TRACY SZE KI
View Queen Room
Stayed in Jan 2025
Solo travelers
3 review
4.5/5
Great
Posted on Feb 17, 2025
First time in Fukuoka and stayed at this hotel for 4 nights. Location is perfect. Staff is helpful and room is quite spacious for solo traveler. Although only room cleaning service every 3 nights' stay, they provide new towel on a daily basis anyways.
Waiman
View Queen Room
Stayed in Dec 2024
Solo travelers
2 review
4.2/5
Very Good
Posted on Feb 18, 2025
Good room size. Close to the main train station. Ample choice of food in buffet breakfast.
Ho Bobo
Standard Queen Room
Stayed in May 2024
Family
26 review
4.2/5
Very Good
Posted on Jun 4, 2024
The room was clean and had a massage chair! The view was not good, but the massage chair more than made up for it.
Purser Bryan
Standard Twin Room
Stayed in Apr 2024
Family
11 review
4.2/5
Very Good
Posted on Jun 2, 2024
Due to the new green tree policy, I do respect the hotel follow the row not to clean the room, bathroom and make the bed. But can’t wonder why should I clean the trash can by myself per day ??
Anonymous User
Standard Twin Room
Stayed in Oct 2024
Travel with friends
1 review
3.2/5
Posted on Feb 10, 2025
Convenience and close to Hakata station. However, room is a bit small and room deco is a bit old.
Response from Property: Thank you very much for staying at Tenza Hotel Hakata Station. We would also like to thank you for taking time out of your busy schedule to send us your comments. We are very happy to hear that you were satisfied with your stay. We will continue to make every effort to provide our guests with even greater comfort, and we look forward to your continued patronage of our hotel in the future. We sincerely look forward to your next visit. Tenza Hotel Hakata Station Front Desk
Anwar A
View Queen Room
Stayed in Sep 2024
Couples
11 review
4.2/5
Very Good
Posted on Oct 5, 2024
It is an excellent location near the main train station and shopping areas. The hotel catered free washing and drying machines. You can buy the detergent at the front desk. The breakfast spread was decent.
JMCh
View Queen Room
Stayed in Feb 2024
Couples
24 review
4.2/5
Very Good
Posted on Mar 18, 2024
It’s such a lovey hotel. Just a few minutes away from JR Hakata Station and 8 minutes on taxi to the airport. Enjoyed sampling the shampoos and conditioners.
Chan
Standard Twin Room
Stayed in Nov 2024
Family
22 review
4.0/5
Very Good
Posted on Dec 25, 2024
Good location and service But they do not clean room everyday