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Verified reviews
Location9.2
Amenities9.0
Service9.4
Cleanliness9.3
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All reviews(782)
Positive reviews(759)
Reviews with photos/video(382)
Relaxing hot springs(129)
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Has play area for children(5)
Negative reviews(23)
phtan68
4/5F Mt. Fuji Side Japanese Style Room 10 Tatami Mats
Stayed in May 2025
Couple
18 review
8.5/10
Very Good
Posted on Jun 22, 2025
So far this is the most expansive room I booked, come with front view of Mt Fuji, room 412. However the Mt Fuji view did not command the price tag because unless you stay in for the whole day to enjoy the view of Mt Fuji. View of Mt Fuji can enjoy from all angle. Best of the hotel is the coffee serve which is the best so far, among dozen of hotels. The welcome drink of soft drink also last till 7pm, which is shorter that most of other hotel. May be I am biased, where the hotel have multiple accolades from Rakuten Travel, catering to a lot of local Japanese clients. The public bath also not great, where I have experience much better and real onsen at Ariman Onsen area. Area of improvement: 1. In the level one inner bath, there is a cover for the exhaust fan and is not mounted back after maintenance. 2. At the fifth level bath, there is one washing cubicle just besides the bath with no cover to prevent the person showering water into the bath.
6/20
Michelle
3F Mt. Fuji Side Japanese Style Room 10 Tatami Mats
Stayed in May 2025
Family
5 review
9.0/10
Great
Posted on Jul 14, 2025
Very good, especially breakfast, but they took my plushie :(
weather was also subpar, so fuji was blocked sadly
6/13
Guest User
4/5F Mt. Fuji Side Japanese Style Room 10 Tatami Mats
Stayed in May 2025
Couple
1 review
9.5/10
Amazing
Posted on Jun 10, 2025
Really enjoyed the stay with the hotel. Staff were all friendly and helpful. It was my girlfriend’s birthday and they had a dessert specially catered to her during the dinner. The dinner was fantastic, breakfast was even better ! We accidentally left our belongings in the hotel and the staff were quick to respond and even delivered to us at the bus station. 10/10 would come back for another stay☺️☺️
A fantastic hotel with great amenities to make your stay comfortable , memorable and everlasting . Breakfast was delicious too . Not to mention dinner . A place we would like to return to .
It has beautiful view and spa, I very enjoy staying in this hotel, it can clearly see my Fuji
Iceeeeeee
4/5F Mt. Fuji Side Japanese Style Room 10 Tatami Mats
Stayed in Apr 2025
Couple
5 review
8.5/10
Very Good
Posted on May 31, 2025
Nice and super friendly staffs. The room is tidy and clean. Love the private hot-spring room.
SIRIPORN
4/5F Mt. Fuji Side Japanese Style Room 10 Tatami Mats
Stayed in Mar 2025
Couple
4 review
10/10
Outstanding
Posted on Apr 22, 2025
I was pleasantly surprised by how spacious the room was—much larger than I expected. The toilet and shower were in separate rooms, which was really convenient. The ryokan-style bed gave a lovely traditional Japanese feel, which I absolutely loved. There's also a window-side table where you can sit and enjoy a full view of Mt. Fuji all day long. I was lucky to visit on a clear day and saw an unobstructed view of Mt. Fuji—it made the trip truly unforgettable.
Breakfast was delicious with every dish. The hotel also offers a laundry room, a kids’ playroom, and a stunning Mt. Fuji view onsen—perfect for relaxing after a long day of sightseeing. The staff were very friendly and helpful, and after check-in, there was even a shuttle service to Kawaguchiko Station. Highly recommended!
6/14
Guest User
Annex Top Floor Mt. Fuji View Spacious Special Room With Bath
Stayed in Apr 2025
Couple
8 review
10/10
Outstanding
Posted on May 29, 2025
Great room with amazing view of mt fuji. Lovely bath with Fuji view too. Will stay here again
Guest User
Annex 2/3F Japanese Style Room 12 Tatami Mats With Mt. Fuji View Bath And Sofa
Stayed in Apr 2025
Couple
12 review
9.0/10
Great
Posted on May 13, 2025
Good location and have Mt Fuji view for our room. Onsens are also good.. Meals are normal but not particularly good by high Japan standards
Yuh Woei
Annex 2/3F Japanese Style Room 10 Tatami Mats With Mt. Fuji View Bath And Kotatsu
Stayed in Apr 2025
Couple
2 review
10/10
Outstanding
Posted on May 10, 2025
Easy to get to from Kawaguchiko station.
Staff is helpful and polite.
Lucky to see the Mt Fuji view from the room!
LIN
4/5F Mt. Fuji Side Japanese Style Room 10 Tatami Mats
Stayed in Apr 2025
Solo traveler
2 review
10/10
Outstanding
Posted on May 16, 2025
All around, perfection!!! The view, the shabu shabu, the people, everything was so amazing. I would totally stay at Ooike again if I ever visit Kawaguchiko again.
Voy
Annex 2/3F Japanese Style Room 10 Tatami Mats With Mt. Fuji View Bath And Kotatsu
Stayed in Apr 2025
Couple
1 review
9.5/10
Amazing
Posted on May 22, 2025
Great service! Weather was good, we got view of the Mt Fuji from our room.
Guest User
4F Floor No View Twin Room
Stayed in Apr 2025
Couple
7 review
10/10
Outstanding
Posted on May 15, 2025
Would come back again! Spacious room, great onsens. Overall enjoyable stay
Anonymous User
4/5F Mt. Fuji Side Japanese Style Room 10 Tatami Mats
Stayed in Mar 2025
Traveling with friends
4 review
9.0/10
Great
Posted on Apr 8, 2025
A super satisfied stay. Although the instructions and pictures online is very little, the hotel actually provided a full service. Like shuttle bus can be reserved by call, u can ask the information centre to help make a call.
The breakfast and the dinner were great! The room was very spacious and clean, which looks better than the photos online!
The onsen are not that packed and we can enjoy a good time even in the public space.
6/8
Teresa Mei
4/5F Mt. Fuji Side Japanese Style Room 10 Tatami Mats
Stayed in Feb 2025
Couple
1 review
7.0/10
Posted on Apr 1, 2025
I booked Mt Fuji view room but due to bad weather, there is no view, so half of the value I paid for is gone. The dinner is disappointing but the breakfast is good. Onsen is the highlight. The outside onsen on 1/F is big and beautiful. Checkin is at 3pm and out at 10am. Very straight rule. We arrived a bit early and were asked to come back at 3pm.