Emerald Palace Reviews

I have to say this is one of the best hostels I've stayed. The guy at the reception was super nice and friendly. I guess it was typically of outgoing italians, totally surprising for me who stayed in Sweden for quite long. I had a separate bed, not top-bottom style beds typically for hostels. And it was an awesome experience. There were a closet, a desk, an air-con, etc. When I checked out, the lady at the reception kindly asked if I would like to store my luggage there.

Everything is good except the stairs to go up to room. And I also didn't like that my bed was right under the stairs of the loft. It was so scary and pressure to sleep there. The location and the view are very good. The staff was very kind in carrying my heavy luggage up for me.

I booked this on my way to Florence. It's a beautiful and convenient place to stay with all facilities. Elio , Matteo and everyone at the reception has been very kind and helpful. Elio moved me from mix dorm to Girl dorm. Very kind. You can have coffee and cook your own meal. You can store your luggage and roam around after checkout. They help you with recommendations. Overall I had a very warming experience. I wish to come back again. Bathroom and bed was very clean & made up everyday. Absolutely worth the money and more than that the staff was really good. Only they don't have lift but hey you can climb. ✨

Located in perfect location near tourist spots so I did not have to worry about last train. Stuff was lovely and bed was comfy.

Very good stay

The restaurant recommended by the front desk was great.

The location is excellent and convenient for travel. The room is clean and tidy, and the bedding is comfortable. The staff is very considerate and answers questions patiently and enthusiastically. I will definitely recommend it to my friends.

There are many delicious restaurants nearby, the Medici Chapel is just outside the door, the location is very convenient, and the train station is also within walking distance. The staff are also very friendly and will help you proactively. Just be careful to make sure you have a way to call the staff if you arrive too late, otherwise you may not be able to get in. The environment is very good and clean. I highly recommend it.

The room is average. The bed is 0.8 meters wide, which is a bit too narrow for five people in one room. The socket on the wall is loose and cannot be charged. It is recommended to repair it. Wi-Fi and hot water are available.

Great location, close to all the important places, free coffee included (delicious).

The location is first-rate. The facilities are average because it is an old house renovation, but the furnishings inside use a lot of old Florentine furniture, which is very impressive. The room has a very high ceiling. Disadvantages: It is in a busy city, the soundproofing is not very good, and the vendors start to set up their stalls at around 7 o'clock in the morning, which is a bit noisy. The hot water is not enough. But the price and location are perfect.

The front desk staff is very nice. The hotel environment is very good. There is a place to cook. There is a free coffee machine. The female room is very friendly and has a clean bathroom. The location is close to the city center, which is super convenient and cool. You can also store luggage. It is best to bring your own lock for storing luggage. There is wifi

A very good youth hostel, very satisfied with all aspects, especially the location.

The staff were all very friendly. Just as the reviews said. The blanket was itchy. Maybe it wasn't washed or hung out to dry.