Borgo dei Greci, 29, Florence, Tuscany, 50122, ItalySee Hotel Details
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1 night
Guest Reviews
9.5/10
Amazing
120 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.4
Service9.6
Cleanliness9.4
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All reviews(120)
Positive reviews(20)
Reviews with photos/video(6)
Erbens
Classic Room
Stayed in Jan 2025
Family
4 review
7.5/10
Posted on Feb 20, 2025
Location is excellent middle of everything and walking distance to all attractions and museums. Hotel staff are extremely polite nice and helpful as well. We were disappointed with bed sheet last day they put it was yellowish color even though it is the color of the sheet it gives you old and not clean feeling after get used to pure white linensi almost in all hotels. Also we have give the car to valet but it seems they have put 140 km on it. It is a rental car so not big issue but it doesn’t feel good as well.
CC Kuma
Classic Single Room
Stayed in Aug 2024
Solo traveler
26 review
10/10
Outstanding
Posted on Oct 1, 2024
Good location and very close to sightseeing points.
Ohclara
Superior Room
Stayed in Jul 2023
Couple
13 review
9.5/10
Amazing
Posted on Sep 3, 2023
A historic five star hotel in the best location of Florence! Only 10 minutes ride from Florence main train station, wallking distance to major touristic attractions such as the famous Florence Cathedral, (Duomo), Ponte Vecchio or Piazza Signoria. The superior room was beautifully furnished, with clean marble bathroom! Amazing breakfast with fresh fruit, tasty pastries and a big selection of Italian parma ham! I would definitely book Firenze Bernini hotel again!
Anonymous User
Classic Single Room
Stayed in Feb 2025
Solo traveler
23 review
10/10
Outstanding
Posted on Mar 15, 2025
Very satisfied with the room. Although it is old, it is well maintained. The marble bathroom and bathtub are clean and bright.
The service is very good and responsive
I will come again in the future! 
Original TextTranslated by Google
Response from Property: Dear Guest, thank you for your kind comments. We’re pleased to hear that you enjoyed your stay and appreciated the cleanliness and maintenance of your room. It's also great to know that you enjoyed the cleanliness and brightness of the marble bathroom and bathtub. We are also delighted to know that our service met your expectations.Looking forward to welcoming you again at the Bernini Palace, best regards, David Foschi, General Manager
Guest User
Superior Room
Stayed in Jan 2025
Solo traveler
35 review
10/10
Outstanding
Posted on Mar 23, 2025
It's very convenient. The hotel is well set up. They will give you some good night chocolates. The layout is also very good. The service is also very good. They will help you call a taxi. I will come again next time if I have the chance.
Original TextTranslated by Google
Response from Property: Dear Guest, thank you for your kind review. We're delighted to hear that you found our hotel comfortable and well-organized. It’s great to know you appreciated the chocolates, the layout, and our service. Our team is always happy to assist with taxi arrangements or any other needs. Looking forward to welcoming you again at the Bernini Palace hotel for your next visit in Florence. Kind regards, David Foschi, General ManagerWe truly appreciate your kind words and look forward to welcoming you back if you have the chance to visit again!Best regards,
Carolin
Superior Room
Stayed in Jan 2025
Couple
2 review
10/10
Outstanding
Posted on Mar 2, 2025
An all-round successful stay! Excellent service and top location!
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for your wonderful comments. We’re delighted to hear that you had a successful stay and appreciated our excellent service and fantastic location. We are looking forward to welcoming you again, Best regards, David Foschi, General Manager
Guest User
Executive Tuscan Room
Stayed in Nov 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Dec 26, 2024
Small gift for Christmas
Original TextTranslated by Google
Guest User
Family Duplex, 2 Bedrooms
Stayed in Dec 2024
Family
20 review
10/10
Outstanding
Posted on Feb 13, 2025
The hotel is very historic and located in the old town. It is a 5-minute walk from major attractions. The loft has two bedrooms, two bathrooms and two large beds. It is quite comfortable and cost-effective. The breakfast is average.
Original TextTranslated by Google
Dahan-
Superior Room
Stayed in Jun 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Aug 4, 2024
The most expensive hotel I have stayed in so far at my own expense - impeccably beautiful 💚🤍❤️ The guy who helped check in was even more amazingly beautiful. The dinner was delicious + the breakfast was very atmospheric 🥂 I will stay here again when I go to Florence next year 🇮🇹
Original TextTranslated by Google
6/9
Yiyiyi999
Classic Single Room
Stayed in Jun 2024
Solo traveler
39 review
9.5/10
Amazing
Posted on Aug 15, 2024
The hotel is in a good location, close to major attractions, and has a high safety factor;
The weird experience was that the first person who received me was an Italian ***** fat male staff member whose name started with *, and he did not follow the room level I booked; after that, I spent time reconfirming the hotel order and reported it to another staff member at the front desk. The staff reassigned a room that met the booking level, a completely different room type, and I was finally satisfied with the room.
I hope that in the future, Italian hotel staff will provide Chinese 🇨🇳 customers with rooms that meet the booking type as soon as possible. Refuse to delay the precious travel time and abundant energy of Chinese 🇨🇳 customers. Refuse to try to influence the impeccable and happy mood of Chinese 🇨🇳 customers with trivial tricks. Just for your reference.
Original TextTranslated by Google
Anonymous User
Classic Room
Stayed in Sep 2024
Couple
26 review
10/10
Outstanding
Posted on Oct 18, 2024
Very good five-star hotel
Original TextTranslated by Google
Hillhouse VC
Classic Room
Stayed in Sep 2023
Couple
14 review
9.0/10
Great
Posted on Oct 18, 2023
The room is also quite small, and the overall environment is not as good as nh. If recommended, I would personally recommend nh. The hardware is better in all aspects, but I received double breakfast when I made the reservation, which can make up for these shortcomings.