Piazza degli Strozzi, 11r, Florence, Tuscany, 50123, ItalySee Hotel Details
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1 night
Guest Reviews
9.3/10
Great
111 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities9.2
Service9.3
Cleanliness9.3
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All reviews(111)
Positive reviews(10)
Reviews with photos/video(2)
Great location(5)
Negative reviews(1)
LEE OMG
Deluxe Room
Stayed in Jan 2024
Family
7 review
8.5/10
Very Good
Posted on Feb 24, 2024
Decent service, decent location. However I would suggest the hotel to do some renovation for the bedroom 🥹
Lin
Deluxe Room
Stayed in Dec 2023
Couple
36 review
9.0/10
Great
Posted on Feb 24, 2024
The staff is very nice and there is a super handsome guy at the bar.
The hotel breakfast is normal. It's not too delicious but it's okay.
The room is well soundproofed and the bathtub is very narrow. There is a spa below.
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Guest User
Classic Room
Stayed in Mar 2024
Family
1 review
4.0/10
Posted on Apr 12, 2024
The location is good, but the room we booked is different from the one we were given. The room has a very high narrow staircase. People with bad knees and legs would be miserable if they stayed in such a room! The room was cold and gloomy, even though the temperature outside was over 20 degrees. Especially at night, you would be woken up by the cold. The small bottle of drinking water provided for free was only 200ml at most, and it was only delivered at night.
A female staff member at the front desk should be from the management. She looked friendly on the surface, but seemed to discriminate against Chinese people. Her attitude towards Americans staying in the hotel was different! When we asked her why the room was not the one we booked before, she immediately became unhappy. She ignored us for the next two days.
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Guest User
Junior Room, 1 Double Bed with Sofa Bed
Stayed in Jun 2023
Family
54 review
9.5/10
Amazing
Posted on Jul 28, 2023
The location is great, the room space is a bit small, the service is very good, and the breakfast is also very satisfactory
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Guest User
Classic Room
Stayed in Feb 2025
Solo traveler
6 review
10/10
Outstanding
Posted on May 25, 2025
It's the best!
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Guest User
Classic Room
Stayed in Sep 2023
Couple
4 review
10/10
Outstanding
Posted on Oct 7, 2023
The location is very good, you can walk to the Uffizi, the Cathedral of Flowers, etc., very convenient.
Because the hotel is located in the old city, the house is relatively old, but overall the experience is good.
The location is really great. Related facilities create a luxurious and sophisticated feel. The service of the staff is also satisfactory, and I would like to use it again the next time I visit Florence.