Grand Hotel Baglioni

Grand Hotel Baglioni Reviews

Grand Hotel Baglioni

Piazza dell'Unità Italiana, 6, Florence, Tuscany, 50123, ItalyView Hotel Details
Grand Hotel Baglioni
Grand Hotel BaglioniGrand Hotel BaglioniGrand Hotel Baglioni
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Grand Hotel Baglioni Guest Reviews

4.4/5
Very Good
75 review
Verified reviews
Location4.5
Amenities4.3
Service4.5
Cleanliness4.4
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All reviews(75)
Positive reviews(72)
Reviews with photos/video(26)
Great service(17)
Loved the view(15)
Delicious breakfast(13)
Convenient location(13)
Easy to get around(9)
Close to train station(8)
Well designed(5)
Awesome amenities(3)
Negative reviews(3)
Guest User
Family Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 10, 2024
Fantastic location and very charming hotel. Would highly recommend it to any traveller staying in Florence. Breakfast lounge is beautiful and just perfect
Response from Property: Dear valued Guest,Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed our fantastic location and found our hotel to be charming. Your kind words about the breakfast lounge truly warm our hearts, as we strive to create a beautiful atmosphere for our guests to start their day.We appreciate your recommendation and hope to welcome you back soon for another delightful stay in Florence. Grand Hotel Baglioni
Guest User
Classic Room
Stayed in May 2024
Couples
2 review
4.5/5
Great
Posted on Jun 11, 2024
The location is superb. Breakfast is great with a number of varieties like pastry, cold cut, fresh fruits, dairy milk and yoghurt, etc and a magnificent view. Responsive service from front desk during check in/out and restaurant. Mattress is so hard compared to other 4/5 stars hotels in Italy. I have booked double room which comes with 2 single mattresses aligned to each other. We also smell some old furniture smell in room.
6/10
Response from Property: Dear Guest, First of all we would like to thank you for choosing our property for your stay in Florence. We really appreciate your feedback and your suggestion. At Grand Hotel Baglioni, our guests' experiences are important, and when a guest tells us about disservice or suggestions, we are deeply grateful. Without your support we would not be able to increase and continuously improve our services to our beloved guests. In reference to the beds, we regret to hear about that at the end of your stay: we would have been happy to assist you during your stay by offering you a topper for extra softness of the bed in order to find one that would facilitate and make more comfortable your rest. Hoping to welcome you again in the future, we extend our warmest regards. Grand Hotel Baglioni
Jane Wyllie
Classic Room
Stayed in Aug 2024
Couples
10 review
5.0/5
Outstanding
Posted on Sep 5, 2024
Beautiful hotel with gorgeous rooms - especially the bathrooms. Wonderful staff who helped with a special request very quickly
Response from Property: Dear Guest, Thank you so much for your kind words! We’re delighted to hear that you enjoyed our rooms, and that our staff could assist you promptly with your special request. Providing exceptional service and a memorable stay is what we strive for, so it’s wonderful to know we met your expectations. We look forward to welcoming you back soon at Grand Hotel Baglioni
Lisa fatin
Smart Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 28, 2024
Very nice hotel nd location
Response from Property: Dear valued Guest, We would like to thank you for your preference.We are delighted to know you enjoyed your stay and we look forward to welcoming you soon again!Kind Regards, Grand Hotel Baglioni
Guest User
Classic Room
Stayed in Jan 2023
Couples
2 review
5.0/5
Outstanding
Posted on Mar 6, 2023
Nice view with kind personal View on the rooftop restaurant is the best
Response from Property: Thank you for your kind words! We're glad you enjoyed the view and had a great experience with our team. We agree—the rooftop view is something special! We hope we will have the chance to welcome you again at Grand Hotel Baglioni
Guest User
Classic Room
Stayed in Feb 2023
Couples
12 review
5.0/5
Outstanding
Posted on Mar 9, 2023
Great location to the train station! Nice aesthetics, clean
Response from Property: Dear Guest, thank you for your review and kind words. We hope to welcome you again for another memorable stay at Grand Hotel Baglioni!
Tommaso 李先生
Smart Room
Stayed in Jan 2022
Family
48 review
4.2/5
Very Good
Posted on Feb 13, 2022
Spectacular location in Florence with a superb view on the city, highly recommended to impressed friends or a loved one!
Response from Property: Dear Tommaso,Thank you so much for your kind words! We're thrilled to hear that you enjoyed the spectacular views and had a memorable experience in Florence. It's always a pleasure to know that our location added something special to your visit. We hope to welcome you back soon for more unforgettable experiences!Grand Hotel Baglioni
Shala_jiangjiang
Smart Room
Stayed in Nov 2024
Family
4 review
4.0/5
Very Good
Posted on Jan 6, 2025
The hotel is in a good location, close to the train station and within walking distance to the attractions. There are also many Asian supermarkets and Chinese restaurants around. The most important thing is that it is very close to the beef tripe buns in the Central Market!
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Response from Property: Dear valued Guest, we would like to thank you for choosing our property for your stay in Florence. We are glad to know you enjoyed the stay and our position. See you soon! Kind regards, Grand Hotel Baglioni
Elvin Wong
Garden & Relax Room
Stayed in Nov 2024
Solo travelers
1 review
4.5/5
Great
Posted on Dec 15, 2024
The hotel is very close to the train station and the transportation is very convenient. The environment, facilities and services are definitely the style of an old hotel, and it feels like an old movie. My room is on the first floor, the same floor as the banquet hall. There are some old photos hanging on the wall. I don't know if the people in the photos have lived here. It feels like a time traveler. The breakfast is average, but the scenery is excellent. Every shot is a beautiful view. The hotel front desk is on the 0th floor. The reception staff was very elegant when I checked in. They gave me a bottle of red wine and all the drinks and snacks in the room refrigerator were free. I realized the reason the next day. The room was at the end of the corridor and far from the elevator. The key is that some rooms on this floor are being renovated, especially the room opposite me. The construction started after 9:30 in the morning. Because I only stayed for one night, it basically had no impact on me. In short, I will definitely book this hotel next time I go to Florence.
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6/9
Response from Property: Dear Elvin Wong, thank you for your thoughtful review! We're delighted to hear you enjoyed our convenient location and the unique charm of our historic hotel. It's wonderful that you appreciated the elegance of our staff and the complimentary amenities in your room. We apologize for any inconvenience caused by the ongoing renovations and are glad it didn't affect your stay. We look forward to welcoming you back on your next visit to Florence! Grand Hotel Baglioni
Guest User
Classic Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 1, 2025
The breakfast was delicious. I was very satisfied with this trip to Italy.
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Response from Property: Dear valued Guest, thank you so much for choosing Grand Hotel Baglioni and for your wonderful review! We're gladto hear that you found our breakfast delicious and that you had a satisfying trip to Italy.At our hotel, we take pride in providing a memorable dining experience, and it's fantastic to know that it contributed positively to your stay. Your kind words motivate our team to continue delivering exceptional service.We would love to welcome you back on your next visit to Italy! Safe travels and see you soon! Warm regards, Grand Hotel Baglioni
Fensehema🦛
Classic Room
Stayed in Oct 2024
Family
10 review
5.0/5
Outstanding
Posted on Nov 20, 2024
The hotel is in a great location. It's just a few minutes' walk from the train station. Florence is not big, so it's very convenient to walk to various attractions, and there are many restaurants around. The hotel front desk staff was polite and had a good attitude. They also recommended unique bars and restaurants. The hotel has a sense of history, the room is well decorated, and the breakfast is also very rich. In short, this hotel is worth recommending and made us have a great time in Florence.
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Response from Property: Dear Fensehema, thank you for your wonderful review! We're delighted to hear that you enjoyed our great location, just a short walk from the train station and various attractions. It's fantastic that our front desk staff could assist you with recommendations and that you appreciated the historical charm of the hotel and the quality of our breakfast. Your kind words motivate us to continue providing excellent service. We hope to welcome you back on your next visit to Florence!Kind Regards, Grand Hotel Baglioni
Anonymous User
Classic Room
Stayed in Oct 2024
Travel with friends
2 review
4.0/5
Very Good
Posted on Nov 20, 2024
Overall it's pretty good, but the bathroom design is a bit unreasonable
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Response from Property: Dear valued Guest, First of all we would like to thank you for choosing our property for your stay in Florence. Thank you for your feedback! We're glad to hear you enjoyed your stay overall. We appreciate your comments about the bathroom design and will take them into consideration for future improvements. We hope to welcome you back soon! Grand Hotel Baglioni
Fangxinyouwan lvchengwuyou
Deluxe Room
Stayed in Sep 2024
Business travelers
36 review
5.0/5
Outstanding
Posted on Oct 6, 2024
Grand Hotel Baglioni is the former residence of the Carrega Bertolini Princes, and is just 300 metres from Santa Maria Novella Train Station. Rooms at Baglioni Grand Hotel are decorated in an elegant Florentine style, with typical windows, parquet floors and high ceilings with wood beams. B-Roof Restaurant serves breakfast and typical Tuscan cuisine at lunch and dinner. The dining area and terrace offer views of Santa Maria del Fiore and Giotto's Bell Tower.
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Response from Property: Dear valued Guest, thank you for taking the time to share your experience at Grand Hotel Baglioni. We are delighted to hear that you appreciated our historic and elegant florentine property. Your feedback is invaluable to us as we continuously strive to provide a memorable experience for all our guests. We hope to welcome you back soon for another stay filled with comfort and elegance.Warm regards, Grand Hotel Baglioni
Guest User
Smart Room
Stayed in Oct 2024
Business travelers
13 review
4.7/5
Amazing
Posted on Nov 24, 2024
Superb service. Even got a free bottle of red wine.
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Response from Property: Dear valued Guest, Thank you for your wonderful review! We're thrilled to hear you enjoyed our service and the complimentary bottle of red wine. We look forward to welcoming you back soon! Warmest regards, Grand Hotel Baglioni
ZishenFoodie
Smart Room
Stayed in Jul 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Aug 19, 2024
The service is super five-star, comparable to the general Four Seasons. The building was originally the home of a Florentine nobleman. The rooms are very historic and well decorated, and the leaded stained windows are very beautiful. The location is first-class, 2 minutes from the train station. The rooftop restaurant is delicious and the view is very good
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Response from Property: Dear valued Guest,Thank you for choosing our hotel and for being such a wonderful guest.We are absolutely thrilled to hear that you enjoyed our property. At the heart of our hotel is a deep commitment to hospitality and making our guests feel truly at home. We believe that a warm and welcoming atmosphere is essential to a memorable stay, and we are so pleased that you felt the love and care we put into every interaction. Your kind words about our staff are a testament to their dedication and passion for what they do.We hope to welcoming you back in the future. With sincere appreciation,Grand Hotel Baglioni