Oro 1

Oro 1 Reviews

Oro 1

Florence Historic Center, FlorenceSee Hotel Details
Oro 1
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1 night

Guest Reviews

6.8/10
8 review
Verified reviews
Location6.8
Amenities6.8
Service6.8
Cleanliness6.8
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All reviews(8)
Negative reviews(3)
Guest User
Stayed in Jul 2024
Other
2.0/10
Posted on Aug 8, 2024
Avoid. It says it's airconditioned, it is not and the fans are ineffective. It's spacious but sparsely furnished like a hostel. There is no reception, to get access they send you a link and they charge so many extra fees before they will let you in, it doubled the advertised rate for the night and if you dare to politely question the charges you get a barrage of abuse and no straight answers.
Guest User
Stayed in Jul 2024
Other
2.0/10
Posted on Aug 7, 2024
Terrible. No air con - although advertised with air con - there was one tiny air con unit that did not cool one room, let alone the rest. a few tiny fans apart from that. A mish-mash of sofa beds, and not enough pillows. Additional charges you had to pay before getting access. Avoid.
Guest User
Stayed in Jun 2024
Other
2.0/10
Posted on Jul 28, 2024
I made a non refundable reservation and paid in full, the day of the check in I contacted the property, they replied that they did not have any reservation under my name, after a while they emailed me a link for the check in, in that link they requested me to pay 72 euros extra (that was not specified in the reservation) then I rejected to pay more money and I had to find another accommodation, (I know that in Italy you pay a city tax but that was not the amount extra charged). I requested a refund because they did not honour the reservation and they just said that the reservation was not refundable. Before making this reservation I read some reviews complaining about this guy asking for "deposits" that never gave back but I just ignored, IF YOU ARE ABOUT TO MAKE A RESERVATION IN FLORENCE STAY AWAY OF THIS PLACE, THIS GUY STEALS PEOPLE'S MONEY AND THE PLATFORMS THAT HE USES (Agoda, booking etc) DON´T HELP THE GUEST AT ALL.