Qixi Courtyard Guesthouse

Qixi Courtyard Guesthouse Reviews

Qixi Courtyard Guesthouse

No.33 Nanmentuo, Fenghuang, Hunan, 416200, ChinaView Hotel Details
Qixi Courtyard Guesthouse
Qixi Courtyard GuesthouseQixi Courtyard GuesthouseQixi Courtyard Guesthouse
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Qixi Courtyard Guesthouse Guest Reviews

4.5/5
Good
107 review
Verified reviews
Location4.5
Amenities4.4
Service4.7
Cleanliness4.4
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All reviews(107)
Positive reviews(101)
Reviews with photos/video(42)
Tasty dinner(20)
Classy environment(11)
Quiet & comfortable(11)
Large rooms(7)
Perfect for kids(6)
Too many mosquitoes(5)
Comfortable bed(4)
Loved the view(3)
Negative reviews(6)
Vicky Pang
Family Friendly Suite
Stayed in Oct 2024
Family
5 review
4.7/5
Amazing
Posted on Nov 15, 2024
The owner of the hotel is kind and helpful. You can contact him via Wechat if you have any questions travelling around the area. They provide recommendations on places to eat or visit. There's a shortcut to take the shuttle bus to the high speed rail station. There's a small bridge near the hotel that you can walk out to go to restaurants or shops outside. The dinner provided by the hotel was good. Rooms were big and suitable for families/groups travelling together. Only wish there was more plug points to charge devices.
Response from Property: Thank you for your recognition of our service. For your problems, you can inform us in time, and we will help you deal with them as soon as possible. Thank you again for choosing Qixi Courtyard Homestay. We look forward to your next visit!
Sandraweese
Qiuxi Elegant Twin Room
Stayed in Jul 2024
Family
12 review
4.7/5
Amazing
Posted on Aug 26, 2024
I loved the location- a bit further away from the very busy center on a quiet street by a canal, with a beautiful stonebridge right in front of us. The guesthouse is overgrown with pink flowers, a small courtyard where the host was offering a dinner buffet for his guests which was also very tasty. The room had comfortable and clean beds with an enormous bathroom ( you actually went through the bathroom to get to your bedroom, which was a bit odd, but perfectly fine ) The city center by the main river in August can get really crowded and quite loud so we appreciated it very much to be a couple of minutes walk away from it where it was calm and quiet
Response from Property: It's an honor to meet you on the trip. Thank you for your praise and trust. You are welcome to continue to choose our homestay on your next trip. I wish you all the best!
Twinksprite75
Moran Light Luxury Balcony Double Bed Room
Stayed in Jan 2024
Couples
10 review
4.7/5
Amazing
Posted on Feb 6, 2024
This hotel definitely lives up to the photos! It was stunning! While we were there it snowed, making everything more magical! The room was very cold but the manager gave us an extra duvet and heated blankets. The bathtub wouldn't fill properly which is the only reason for not getting all 5 stars. The manager is super friendly and gave us good recommendations for places to eat and was always ready to help!
Response from Property: Thank you for your review of our hotel, we are happy to help you. Your satisfaction is the greatest recognition of our work. You are welcome to visit us next
MariPR
Elegant Room (Double bed)
Stayed in Jun 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jul 14, 2024
Great experience! We arrived very early and were able to check in with no problem. We were given an upgrade in our room which was perfect; very spacious, clean and comfortable. Also we were offered dinner in the courtyard of the hotel, very delicious! Finally the owner helped us with all our questions and was very friendly. Definitely recommend it!
Response from Property: Thank you for your recognition. It is our honor to help you get a better travel experience. We look forward to your next visit……
Guest User
Moran Light Luxury Balcony Double Bed Room
Stayed in Mar 2024
Travel with friends
9 review
4.0/5
Very Good
Posted on May 1, 2024
Homestay staff met, helped with our luggage and patiently walked us to the homestay. Home cooked local taste dinner prepared by 阿姨 was very good, all of us enjoyed it very much. Thank you, Qixi Courtyard homestay for the memorable one night stay.
Response from Property: Thank you for your evaluation and recognition of our service, but unfortunately it did not make you feel very satisfied. Otherwise, there will only be a 4-point evaluation. I hope you can make specific comments, and we will correct and improve it in time. Wishing you happiness every day!
Guest User
Family Friendly Suite
Stayed in Jan 2025
Family
2 review
1.5/5
Posted on Feb 6, 2025
I don't know where all these good reviews come from. The house is terrible and only worth 100. There is no decoration, the water is not hot, you can't take a shower, the furniture is worn out and it is far from the river. The walls seem to be surrounded by aluminum plates. I want to change the room. If there is no room in the middle of the night, I will not live here.
Original TextTranslated by Google
Response from Property: First of all, I sent you the original video of the room, and you have watched it and confirmed it. After arriving at the store, you also confirmed the room before checking in. If you think the room is bad and not worth your money, you can choose not to stay. Our house is a 7-minute walk from the river. This was also discussed with you before you checked in, and you also know it. As for the aluminum plate you mentioned, that is the decorative material wall panel, not aluminum plate. Because the room is on the first floor, it will be relatively humid during the rainy season and prone to mold, so wall panels are installed to protect the wall and to prevent the room from getting damp and moldy. So when we received such an evaluation from you, we really don’t know how to express it. I wish you a happy new year.
Yangmiemiemiemieyang1.0
Moran Light Luxury Balcony Double Bed Room
Stayed in Aug 2024
Couples
3 review
4.0/5
Very Good
Posted on Sep 13, 2024
I am quite satisfied. There were some minor misunderstandings in the middle, but they have been resolved. I just didn't get to eat the food cooked by my aunt. It's a pity. Fenghuang Ancient Town is also very fun and lively at night. It's just that the schedule is a bit rushed. I hope to have a chance to come again and eat the food cooked by my aunt.
Original TextTranslated by Google
Response from Property: Welcome to come again next time...
Guest User
Qixi Luxe Chic Double Bed Suite
Stayed in Jul 2024
Solo travelers
5 review
4.5/5
Great
Posted on Aug 15, 2024
The room is quite big, but the suite outside is really dispensable. The good thing is the bathroom, which has a large bathtub, so my bubble liquid can be used. It's really comfortable to take a bath. But the hot and cold water in the shower is too difficult to adjust. It's either cold or hot. Finally, when I left the review, I had stayed in four hotels. Theirs was the only one that woke me up in the morning. Of course, it was also the only B&B. It may be a common problem in B&Bs. I could hear clearly that a family said the key was broken and they couldn't open the door early in the morning.
Original TextTranslated by Google
Response from Property: First of all, thank you for your evaluation. The suite outside the room is convenient for people to sit outside to eat and chat when there are many people. As for the hot and cold water, it is possible that you are in the peak period of water use, so there will be alternating hot and cold water. I am very sorry. Secondly, regarding the noise problem reported by the guests in the morning, we cannot control the volume of the guests in the store in the morning, please understand this. Finally, I wish you all the best.
Guest User
Guestroom (2 Beds)
Stayed in Jul 2024
Family
7 review
5.0/5
Outstanding
Posted on Aug 9, 2024
A very satisfying trip. We arrived at 6:10 and didn't know how to get there. We patiently communicated with the front desk and they picked us up at the corresponding location. We missed Uncle Li's dinner, but he thoughtfully left us dinner. It was very heartwarming. Service: Super good. Facilities: All complete and good. The air conditioning is very effective. Environment: It is also very convenient to take photos around.
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition of our service. Making you feel at home is the driving force of our work. We look forward to meeting you next time. Wish you all the best...
Guest User
Elegant Room (Double bed)
Stayed in Jan 2025
Family
8 review
5.0/5
Outstanding
Posted on Feb 5, 2025
This stay at [homestay name] was really great! It not only provided me with a comfortable place to rest, but also made me feel the warmth of home during my trip. I highly recommend it to everyone who is planning to travel, and I believe you will have a great time here too! 💖
Original TextTranslated by Google
Response from Property: 謝謝您對我們服務的認可以及對我們工作的肯定。歡迎您下次再來喔!祝您天天開心
Guest User
Qiuxi Elegant Twin Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 5, 2024
The location is in the ancient city. Someone came to pick me up. The people in the store were very nice. The dinner was really delicious and there were many dishes. The children had a great time eating. The environment inside and outside the store was very good and I loved it.
Original TextTranslated by Google
6/7
Response from Property: Thank you for your recognition of our work and look forward to your next visit...
Guest User
Elegant Room (Double bed)
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 3, 2024
The room is very good, but the soundproofing is a bit poor. I hope it can be improved. The boss is very gentle and will actively solve any problems if they arise.
Original TextTranslated by Google
Response from Property: I'm very sorry, because it is an old house renovation, so we have reduced the sound insulation as much as possible. We are also actively working hard to find solutions and strive to achieve the best sound insulation. Thank you for your valuable opinions... I wish you all the best!
Qingtiankekemin
Qiuxi Elegant Twin Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 27, 2024
For dinner, the boss prepared Hunan-style food made by a local aunt. It was nice to eat together. There were free Miao costumes to borrow from the accommodation. The environment was also good. It was only a few minutes' walk to the river.
Original TextTranslated by Google
Response from Property: Thank you for your recognition of our services, and welcome to come again next time.
Guest User
Qiuxi Luxe Chic Courtyard Room
Stayed in Jun 2024
Couples
17 review
4.5/5
Great
Posted on Jul 31, 2024
I also walked around the ancient city. The conditions of this B&B are definitely good, and the location is convenient for tranquility amidst the hustle and bustle. The hotels in the ancient city probably don't have parking lots. The parking lot at the visitor center takes about five minutes to walk over, and the cap price is 40 yuan, which is acceptable. The boss was enthusiastic and greeted us with a smile. He sent us the location via WeChat in advance. Although we didn't make it for dinner, he also took the initiative to provide us with suggestions for meals and entertainment. Because it was raining and the stairs were slippery, they moved us to a balcony room with a nice view outside the window. There are two issues that need to be mentioned. First, the sanitary conditions are indeed not up to par with hotel standards. There are stains on the toilet seat (the stains on the front are lighter and I took care of them myself, but the back is really dirty). There is no shampoo or shower gel in the bathroom. I don't know if I forgot to put it or if it was not provided (because I brought my own, I didn't ask the boss to ask for it). Another thing is that there is no bottled water in the room! ! ! Apart from the fact that I have never seen a hotel or B&B that does not provide water at all in foreign countries for a long time, when I took a shower at almost 12 o'clock in the evening and found that there was no water, I was heartbroken. Although I later learned that there was a water dispenser at the front desk, I could use it myself. Receive water, but I didn’t bring my own water bottle, and I had to go down from the 3rd floor. It was still very inconvenient. I hope the boss can improve it.
Original TextTranslated by Google
Response from Property: We're very sorry for the trouble this has caused you. The issues you raised have also been implemented by me. They are mistakes made by our health workers. I have made serious criticisms and hope to gain your understanding. I wish you all the best and welcome you to come again next time. We will definitely satisfy you...
Guest User
Qiuxi Elegant Twin Room
Stayed in Dec 2024
Travel with friends
1 review
1.7/5
Posted on Jan 26, 2025
First of all, the advantages: dinner is provided and the food tastes good. The boss will contact us in advance and reply to WeChat messages if there are any problems. Disadvantages: The environment is very bad, there are spiders and slugs. No one replaces disposable items and the garbage is not cleaned up. There are yellow scabs on the towels, which is not hygienic at all. The hot water takes 5 minutes to come and the hot water is not hot.
Original TextTranslated by Google
Response from Property: 你好,我看到了您的評價,首先給您道個歉,因為你們是續住的房間,你們沒有提出需要打掃客房衞生,我們是不會隨意進出你們的房間,其次,我們民宿靠近居民區,後面是無人居住的空地,我們每天也會做驅蟲,但是蜘蛛這些東西,出現了我們也無法避免。至於毛巾跟熱水的問題,毛巾有可能是阿姨清洗的時候沒注意,發現問題,需要你們及時的跟我們溝通,我們可以立馬給你們更換和及時處理,本來是給你們升級房間的,然後考慮到你們洗澡問題,你同行的男生還是選擇入住你們預訂的房間。不過確實給你們帶來了不好的體驗,我在這兒還是對你們深表歉意。