Name: Courtyard Chicago Elmhurst/Oakbrook Area
Address: 370 IL-83, Elmhurst, Illinois, 60126, 370 IL-83, Overseas, United States
Rating: 4.1

Courtyard Chicago Elmhurst/Oakbrook Area Reviews

Courtyard

All reviews

Positive reviews

Very much satisfied with my experience at this Hotel, everything was great for the price I paid.

早餐很好吃
房間很大
床非常舒適
櫃檯人員很棒
下次出差還是會選擇這間酒店並且介紹給我同事參考安排出差住宿的酒店

Breakfast is delicious
The room is very big
The bed is very comfortable
Counter staff are great
I will still choose this hotel next time I go on a business trip and recommend it to my colleagues for reference when arranging business trip accommodation.

Restaurant

24-hour front desk

Parking

Swimming Pools

Wi-Fi

Breakfast

Non-smoking room

All Languages

English

Chinese

All Room Types

King Room

Get ready to take the stairs! Elevators don't work, and nobody at the hotel even cares. I showed up for my stay and upon check in, I attempted to take the elevator to the 6th floor. The elevator got stuck and the doors opened half way. It stayed that way for a few minutes, until it went back down the 1st floor thankfully. Upon finally getting down to ground level, I advised the front desk person of this, and also found the other elevator was out of service. They looked at me dumbfounded and didn't know what to say. They refused to provide any credit or compensation. I then had to take all my fully loaded luggage up 6 flights of stairs. The manager of the establishment will only respond if you submit a bad survey after your stay, and even then won't respond to you at all after you try and communicate about the issue / experience. Corporate won't do anything either, so it's a dead horse. Do yourself a favor, and stay elsewhere. They don't care about their customers obviously, or the property, as it's definitely in need of repairs. No customer service here at all! Bad business. 

Everyone was friendly we came in contact with.



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3.3km from Elmhurst Metra Station - Union Pacific West

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Discover 105 Courtyard Chicago Elmhurst/Oakbrook Area reviews, rated 4.1 by real travelers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Courtyard Chicago Elmhurst/Oakbrook Area Reviews: 105 Verified Reviews Latest 2024 | Trip.com

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