Travelodge by Wyndham El Paso - Airport Reviews

Very clean n very polite jus staff during the day was no help when needed

I had an emergency and need a place to stay. I booked the room minutes before arriving and my room was ready. I was right next to three fast food restaurants and 2 gas stations, and a shopping plaza. The Hispanics restaurant located at the rear of the hotel has some amazing tacos and a bar of homemade sauces that were purely wonderful. The room was average but the swimming pool was getting some well deserved maintenance.

Ive always enjoy my stay here very clean the people always friendly the location is very good totally recomended like it alot

The place was not clean. The carpet was coming apart. The service was not very friendly but did follow through with my request. This place needs better maintenance for sure it was dirty

The staff, location and cleanliness of the hotel was good; however, our bathroom door would not close so we brought it up with the front desk. I was there when the maintenance person was notified and he himself told me he'd go up to our room and fix it while we were out for the day. So that is why I gave facilities a 1 star because I don't even think he made an attempt to fix our bathroom door and we were there for 4 nights.

Love it, always have customer service

Room was nice but have a crack in the toilet.

The staff were wonderful! Clean room and convenient location.

On the website it indicates that the rate includes breakfast and this is not the case, the hotel does not have a restaurant. Too bad because when we vacation as a family we always look for a rate with breakfast included. This hotel does not have a restaurant, therefore it is misleading advertising. Very disappointed...there is also a lack of maintenance, the old carpet, and also the bathroom tub, very old.

In my experience it was the worst date that we decided to stay at this hotel, since in those days they were repairing the street next to our room (265) we couldn't rest well. Although I am a polyglot, there is a Hispanic girl who does not want to speak Spanish, she assisted us when we checked out on December 11, 2023. The conversation was in English without a problem, since we required information about whether they had service to the airport (they don't have one, they call a taxi and the taxi provides the service.) Regarding the location, it is good, we were able to do our shopping in a shopping center that is right in front of the hotel, you have to get there by car because you have to cross the avenue. (walking is not possible) The other thing is that when we arrived (7:00pm) there were two men outside their room drinking intoxicating drinks and that gave us a little distrust. His room was right below ours. At that time we did not see surveillance or anything like that hanging around the hotel.

The room was poorly ventilated and had a peculiar smell. The sheets are quite dirty. The air conditioner was very noisy and it was impossible to sleep with the air conditioner on. The waiters are nice. What's more convenient is that there is free breakfast. There are not many types but everything you should have.