Occidental Lac Tunis Reviews

The whole hotel is relatively quiet, giving people a sense of security. The breakfast service staff downstairs is very friendly. You can order fried eggs and sometimes beef liver. But there is no place to go around.

The service attitude of the hotel is very poor. The service attitude of the lady at the front desk is simply indescribable. The breakfast of the hotel is so-so. The hot water in the room is not very hot. The Wi-Fi is also very poor. The most important thing is that the service of the hotel is really too bad. And there is no respect for the guests at all. Enter without knocking. I will not stay in the hotel again. The service is very poor. Very bad

This is clearly a decent class hotel that has seen better days. There are bits falling off in rooms. Plumbing that just works and an elevator that works on good days. Breakfast is fine with a wide variety of local dishes, few of which I wanted for breakfast. The scrambled eggs were OK on day1: a bit mushy. Tues To Thurs they were custard. The hotel and whole area around it is dry. I would not choose to stay here.

Points the Hotel could improve on • Reception staff don’t answer the phone so don’t bother calling them from your room. Apparently the whole Hotel only have 1 room with a walk in shower for people with a disability as all the other rooms have bath tubs. • We got told that the Hotel has only 1 iron so there is a time limit and the wires are exposed on it too so very dangerous. • The Lobby Bar need larger glasses to drink out of as drinking brandy and coke out of a flute glass just doesn’t work also the bar staff need to be more friendly and we found them the rudest. • The buffet food tends to be repetitive and could benefit from having theme nights. • The rooms are basic and our bathroom had rusty taps and shower head, no bath mats and towels were not getting replaced. No hangers in the cupboards. • Majority of sun lounges are damaged and need replacing and also beach towels seem to be in short supply too. Pool bar don’t give bottles of water so you have to walk to main building to get a bottle. • Spa staff and water sport staff keep hounding you even when you have told them you are not interested. • Guests are also told to write 5 stars reviews while they are there by the staff, this is shocking!!! The only good thing was the entertainment team as they were amazing and lots of good energy!!!

Booked the hotel for a night stop between flights. Arranged a car transfer from airport hotel. On arrival at the airport the driver was nowhere to be found, a helpful respresentative from another hotel called them and they had forgotten to send the driver, I had to wait nearly 2 hours to be finally picked up. The hotel has just been renamed and on the night of my stay seemed very quiet, I was allocated a king room and it was clean and spacious, the bathroom was ok, a bit dated and the shower water pressure was average at best. Breakfast was very poor with little western options Very handy if needing to be near the airport

Good hotel, you get what you have paid for. Receptionist are frindly , the room is good, bathroom is good too. Breakfast is good with several options. I like the way they cook the eggs. Waiters are frindly and are at call. The hotel offers a free WiFi and a business centre. The location is nearby the airport. Restaurants are close to the hotel. There is a nice small café opposite to the hotel.

The hotel was clean and so organised, close to many restaurants and pharmacy, safe place. I did not like the fact that there was no flashing/washing tube in the toilet which is not hygienic at all and most of the hotel changed this. Also the parking is very limited on we bearly were able to find a slot in front of the hotel. They wrote for us that we will find a special treat on arrival. The only special treat we found was water.

Very nice place to stay! Close to the airport. Nice staff. Comfortable bed and room. Quiet. Lots of restaurants nearby and easy to walk around the lake. I would recommend this property for your trip to tunis

I was 4 days in Occidental Lac Tunis and the overall experience is very positive. All the employees were always very nice and available for anything you need. My Room was very beautiful, big, extremely cleaned all days and with an amazing bed, really comfortable. The only less positive point was the variety of the breakfast ( but I think that it's mostly regarding my food preferences), but not aligned with a 4 stars hotel. However, I truly recommend this hotel, especially if you are travelling for work reasons. It's very near the lake, a very nice place to visit.

Overall the hotel is worth its value, and we might even come back. Unfortunately we just happen to get a room that had a loud noise coming from its ceiling vent. It sounded just like a large laundry machine was outside the door. But we think it might have been the AC unit. When we told the front desk at check out that it should be looked at since it woke us up in the middle of the night. We could tell that he was not going to do anything about it (bc he just smiled and did not demonstrate any sympathy or concern). We were also disappointed that we had to pay for our taxi since it lists that they have a free airport transfer.

This hotel is perfect but I will argue. Already when we arrive at the hotel a person welcomes us and a priori a guard stays all night to monitor the customers' vehicles. Once arrived the hotel is very luxurious and a very good wifi available which works really well and with an elevator to go up to the room and in the room when you arrive there are fruits like oranges and dates etc. and in the room the tiles were very pretty with also a bathtub then we came down from our rooms to go eat and the food is very good. there is also a meeting room and a business center with lots of computers and the breakfast is also very good with a wide variety and lots of different juices on offer. There is also a spa and a swimming pool available for customers but you have to go into the building to do it, everything is written on a paper which is in the room and the hotel also has its own toilet

No towels in the bathroom (they took about 2 hours to arrive, of the moon?) sluggish air conditioning, payment for incessant service... a strange atmosphere in this 4 star... when we no longer come across a huge cockroach at night in the bathroom it turns downright murky.

Super clean accessible comfortable. Close to all airport taxi amenities. Very secure neighborhood. Hairdresser, restaurants very close. Small Starbucks style café at the bottom of the hotel. Great for a short stay. Breakfast very good for Tunisia.

perfect and impeccable hotel. Cleanliness in all places, both bathroom and room; a very comfortable and huge bed. Complimentary water every day and bathrobe changed both days. very good restaurant (the only flaw is that it doesn't take credit cards) with local and international dishes. abundant and varied breakfast from savory to sweet to fresh fruit and smoothies, a real 4 star hotel