a&o Edinburgh City

a&o Edinburgh City Reviews

a&o Edinburgh City

50 Blackfriars Street, Edinburgh, EH1 1NE, United KingdomView Hotel Details
a&o Edinburgh City
a&o Edinburgh Citya&o Edinburgh Citya&o Edinburgh City
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a&o Edinburgh City Guest Reviews

4.1/5
Very Good
115 review
Verified reviews
Location4.4
Amenities3.7
Service4.2
Cleanliness4.2
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All reviews(115)
Positive reviews(106)
Reviews with photos/video(36)
Awesome stay(29)
Clean and tidy(27)
Friendly staff(17)
Convenient location(17)
Too noisy(16)
Great value for money(9)
Easy to get around(8)
Close to scenic area(6)
Negative reviews(9)
sparrowcs
Twin Room
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 28, 2025
Short distance to Arthur’s seat. Tidy. Hot water shower Can be noisy at night due to kids running around
Response from Property: Hi sparrowcs, Thank you for leaving a review of your stay with us. We are glad that you enjoyed our central location, level of cleanliness and temperature of the shower. We are sorry that you were impacted by noise from other guests. We endeavor to provide every guest with a restful sleep. Kind regards, a&o Hostel Edinburgh City
Pypyppy
Bed In Bed In A Dorm Room For 10 People (Mixed Gender)
Stayed in Jan 2025
Solo travelers
7 review
4.2/5
Very Good
Posted on Feb 11, 2025
The location is perfect! Walking distance to different shops and sites. And there’re delicious restaurants nearby. You can also eat and drink in the bar inside of hostel. The staff is very nice. It’s good that the shower bathrooms and toilet rooms are separated (and they have 2 toilet rooms and 2 shower rooms) so that I won’t worry about peeing myself. However, it’s inconvenient that not every bed also hv charging port on bed. The room has charging port but some bed has individual port while some don’t have.
Response from Property: Dear Pypyppy,Thank you for your kind words regarding our staff and we're glad to hear that you enjoyed our location and nearby restaurants. We appreciate your feedback concerning the charging ports at the bed.Thank you once again for your review. We hope to welcome you back for another pleasant stay.Best regards,a&o Edinburgh City
Guest User
Twin Room
Stayed in Dec 2024
Family
7 review
4.2/5
Very Good
Posted on Feb 2, 2025
The location was great for sightseeing. Although we had booked a twin room we actually had 4 beds. The room was clean & warm.  One lift wasn’t working but the other was quick & efficient.  The bar was good during the day but quite noisy at night & into the early hours.  We liked being able to use the luggage store.  I noticed there was a laundry which we didn’t need to use but I feel this is a good facility.
Response from Property: Dear Guest,Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that our location was convenient for your sightseeing plans and that you found your room clean and warm. We appreciate your understanding regarding the lift situation and will continue to ensure our facilities are functioning optimally. We also acknowledge your comments about the noise from the bar at night and will take this into consideration as we strive to enhance our guests' experience. Thank you once again for your insights. We hope to welcome you back in the future.Best regards,a&o Edinburgh City
Guest User
Triple Room With One Bunk Bed And Single Bed
Stayed in Nov 2024
Travel with friends
1 review
3.0/5
Posted on Dec 24, 2024
Three of us came in and one bed was not made up, the front desk gave us bed covers and then made it up the next day.
Response from Property: Dear Guest,Thank you for your feedback. We apologize for the oversight regarding the unmade bed and appreciate your understanding as our team addressed the issue. Your experience is important to us, and we will strive to improve our services.Best regards,a&o Edinburgh City
Momo101
6-Bed Dormitory
Stayed in Sep 2024
Family
11 review
3.5/5
Posted on Oct 3, 2024
Location is great but not recomended for traveller with a big case coz it is walking distance but you are gonna climb up 😄 and the street is so bumpy It’s standard hostel… no amenities , if you want it you pay it. Even you make your own bed 😅 But it’s fine … it’s clean and walking distance into many tourist attraction
Omar
Bed In Bed In A Dorm Room For 10 People (Mixed Gender)
Stayed in Feb 2025
Couples
1 review
4.0/5
Very Good
Posted on Mar 21, 2025
Location and the staff were great. We had a complaint regarding our original booking and the staff accommodated us well. Only issue is that they don’t provide locks for the lockers. Perhaps if a system can be put to allow locks to be there already, it would be great.
Guest User
Bed In Bed In A Dorm Room For 10 People (Mixed Gender)
Stayed in Jan 2025
Solo travelers
2 review
3.0/5
Posted on Mar 3, 2025
Average experience.Choose only if you dont have any alternate option. Rooms and toilets were clean. You dont get a private lamp or plug point in your bed. There is not even enough plugs on the rooms. And you dont even get a bedsheet and towel. Those are extra paid. Another big challenge is you dont get private and safe luggage storage. All you will get is some open self storage. You can lock it if you have a lock with you. The blankets also not having a blanket cover. I choose this stay only because i didn't get any other option.
Response from Property: Dear Guest,Thank you for sharing your thoughts regarding your recent stay with us. We are pleased to hear that you found our rooms and toilets to be clean, as cleanliness is a priority for us.We understand your concerns regarding the availability of power outlets and the additional charges for bed linens and towels. For clarification, linen is free to collect from our Reception, while towels are extra and for some room types both are included and our hostel aims to provide budget-friendly accommodations.We hope you will consider us again in the future, should your travel plans bring you back to Edinburgh.Best regards,a&o Edinburgh City
Guest User
Twin Room
Stayed in Jan 2025
Couples
5 review
4.2/5
Very Good
Posted on Feb 19, 2025
very good location and friendly and helpful staff. Tiny average room but quite noisy at night.
Response from Property: Dear Guest,Thank you for your kind words about our location and staff, we appreciate your feedback regarding the room size and noise levels, which are important aspects of our guest experience.Best regards,a&o Edinburgh City
Masashi Matsubayashi
Bed In Bed In A Dorm Room For 10 People (Mixed Gender)
Stayed in Dec 2024
Solo travelers
9 review
4.2/5
Very Good
Posted on Jan 27, 2025
Hostel is located close to old town, and there is Tesco and some restaurant around hostel, so it was really convenient.
Response from Property: Dear Masashi Matsubayashi,Thank you for your positive feedback! We are delighted to hear that you enjoyed our convenient location near the old town and local amenities. We hope to welcome you back to a&o Edinburgh City soon.Best regards,a&o Edinburgh City
Anonymous User
Quadruple Room
Stayed in May 2024
Family
4 review
3.7/5
Posted on Jun 29, 2024
You get what you paid for. Location is perfect. The check in time is not guaranteed. A bit loud due to the bar.
Anonymous User
Quadruple Room
Stayed in Oct 2024
Family
12 review
4.7/5
Amazing
Posted on Dec 8, 2024
door was slightly creaky. good price, convenient but rooms were just okay. nowhere to hang items as well
Response from Property: Dear Guest,Thank you for your feedback. We're pleased to hear that you found our pricing and location satisfactory. We appreciate your comments regarding the room amenities and will consider them for future improvements.Best regards,a&o Edinburgh City
Nick89
8 Beds Dormitory
Stayed in Oct 2024
Solo travelers
8 review
4.2/5
Very Good
Posted on Nov 22, 2024
Great location. Didn't use the amenities on site but the bar looked good and plenty of late night food. Only issue was the beds didn't have dedicated wall plugs or USB ports close by so you have to flight someone for a plug or keep devices away from you if you didn't have a long cord to reach your bed. Great showers 2 in my room of 8 people, hot and great pressure.
Response from Property: Dear Nick89,Thank you for your positive review and for highlighting our prime location and the quality of our showers. We appreciate your feedback regarding the accessibility of power outlets near the beds, and we understand how important this is for our guests and this is being rectified. We hope to welcome you back to a&o Edinburgh City in the future.Best regards,a&o Edinburgh City
Tarik86
8 Beds Dormitory
Stayed in Jan 2024
Solo travelers
47 review
5.0/5
Outstanding
Posted on Feb 12, 2024
This is a wonderful hostel in a great location in Scotland,Edinburgh, it’s a very good place to socialize and have fun.
Guest User
Quadruple Room
Stayed in Dec 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 9, 2024
Thank you for every thing. The hotel location is amazing. Old town centre just 5 minutes for a walk. !
AllyYS
Triple Room With One Bunk Bed And Single Bed
Stayed in Jun 2024
Family
5 review
4.7/5
Amazing
Posted on Jul 14, 2024
We return to a&o after our trip to Highlands. Busy as usual with the great location