Pg. de Gràcia, 38-40, Barcelona, Catalonia, 08007, SpainView Hotel Details
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Mandarin Oriental, Barcelona Guest Reviews
4.5/5
Great
79 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.6
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All reviews(79)
Positive reviews(53)
Reviews with photos/video(10)
Friendly staff(6)
Negative reviews(4)
Anonymous User
Mandarin Junior Suite Non smoking
Stayed in Dec 2024
Family
7 review
5.0/5
Outstanding
Posted on Feb 2, 2025
Super awesome! I booked a suite for three nights with my kids and upgraded to a suite with a view of Casa Batlló. The surprise was that I caught the light show of Casa Batlló on the last night. I could see the light show directly on the terrace of the room without having to go to the street to watch it. It was so awesome!
The room was big and full of details. The fruits delivered every night were very rich. Champagne and cake were also delivered on the first night!
Mandarin Oriental should be the best hotel in Barcelona. We walked to the three Gaudi attractions and Passeig de Gràcia was very easy to visit.
I will definitely stay at Mandarin Oriental next time I come to Barcelona!
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6/12
Response from Property: Dear Guest,We would like to thank you for your great ctrip review, following your recent stay at Mandarin Oriental, Barcelona. We are happy to learn that you had an awesome stay in our beautiful city with us, and appreciated our central location, amenities and suite. We look forward to the pleasure of welcoming you back to our hotel soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona
CheungCheuknam
Deluxe Garden Room Non smoking
Stayed in Oct 2024
Solo travelers
51 review
5.0/5
Outstanding
Posted on Dec 10, 2024
The Mandarin Oriental Barcelona is located in the city center, close to Gaudi's three-piece suite. The airport express station Plaza Catalunya is only a few minutes away. The hotel is very MO-style and the service staff are very enthusiastic.
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Response from Property: Dear CheungCheuknam, We would like to thank you for your great ctrip.com review, following your recent stay at Mandarin Oriental, Barcelona. We are happy to learn that you had an excellent stay in our beautiful city with us, and that you appreciated our central location and I would like to particularly thank you for your kind compliments towards our team members.We look forward to welcoming you back to our hotel very soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona
L junke
Deluxe Boulevard King Room Non smoking
Stayed in Sep 2024
Travel with friends
18 review
4.8/5
Amazing
Posted on Nov 11, 2024
It's not a very good MO but it's very comfortable to stay in. It's very convenient to walk to everywhere. Casa Batlló is opposite. The bar on the top floor is very good and the food is very good. To be honest, the room is not very good and the view is average.
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Response from Property: Dear L junke, We would like to thank you for your great trip.com review, following your recent stay at Mandarin Oriental, Barcelona. We are happy to learn that you had an excellent stay in our beautiful city with us, and that you appreciated our central location and rooftop terrace. We have also taken good note of your constructive comments in regards of the room and its view.We look forward to welcoming you back to our hotel very soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona
ming
Mandarin Room Non smoking
Stayed in Jan 2025
Family
3 review
5.0/5
Outstanding
Posted on Feb 8, 2025
I got sick while staying at the hotel. The hotel invited a doctor to my room to see me for free. The front desk also helped me to go to the pharmacy to get medicine according to the doctor's prescription. They also sent me thoughtful food and gifts. The service was very good.
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Response from Property: Dear Ming,We would like to thank you for your great ctrip review, following your recent stay at Mandarin Oriental, Barcelona. We hope you have fully recovered by now. We are happy to learn that you had an enjoyable stay in our beautiful city with us, and appreciated our service. We look forward to the pleasure of welcoming you back to our hotel soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona
Guest User
Deluxe Garden Room Non smoking
Stayed in Dec 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jan 27, 2025
Very well located. The main attractions are around and everything in general is within walking distance.
Original TextTranslated by Google
Response from Property: Dear Guest,We would like to thank you for your great Ctrip review, following your recent stay at Mandarin Oriental, Barcelona. We are happy to learn that you had an enjoyable stay in our beautiful city with us, and that you appreciated our central location.We look forward to welcoming you back to our hotel soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona
Jiaxiaoxuan
Deluxe Garden Room Non smoking
Stayed in Jan 2024
Family
8 review
5.0/5
Outstanding
Posted on Feb 14, 2024
The hotel's outstanding performance added a lot of surprises to our Spring Festival trip to Spain. The hotel has special souvenirs for Chinese guests during the Spring Festival. The hotel's bath products are also Spanish luxury brands. What deserves special praise is the staff service, especially Alex, the concierge at the door before leaving, who left a very good impression on us. Positive, enthusiastic, handsome and considerate.
Original TextTranslated by Google
Response from Property: Dear Jiaxiaoxuan, We would like to thank you for your and ctrip review, following your recent stay at Mandarin Oriental, Barcelona. We very much appreciate your opinion and your feedback. We are happy to learn that you had an enjoyable stay in our beautiful city with us during the spring festival, and that you appreciated our amenities and bath products. I would like to thank you for your kind compliments towards our team members, and in particular towards Alex, we are delighted to learn that he contributed to make your stay memorable. We look forward to welcoming you back to our hotel soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona
Guest User
Deluxe Garden Room Non smoking
Stayed in Jul 2024
Family
8 review
5.0/5
Outstanding
Posted on Aug 10, 2024
The location is great and the details are very attentive. The hotel is just too expensive.
Original TextTranslated by Google
Response from Property: Dear Guest, We would like to thank you for your great Trip & ctrip reviews, following your recent stay at Mandarin Oriental, Barcelona. We very much appreciate your opinion and your feedback. We are happy to learn that you had an enjoyable stay in our beautiful city with us, and appreciated our central location and details.We look forward to welcoming you back to our hotel very soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona
Anonymous User
Deluxe Boulevard King Room Non smoking
Stayed in Sep 2023
Couples
3 review
4.5/5
Great
Posted on Oct 13, 2023
At first I thought the hotel was average after reading the reviews, but after checking in, it proved once again that it is worthy of being a Mandarin Oriental. The overall feeling is very comfortable. The magnetic field is very suitable for Oriental people. It is low-key and restrained but full of details. Good reviews. But I think the Michelin restaurant in the hotel is very average.
Original TextTranslated by Google
Response from Property: Dear Linyuebanzi, We would like to thank you on for your ctrip review, following your recent stay at Mandarin Oriental, Barcelona. We are happy to learn that you had an enjoyable stay in our beautiful city with us, and appreciated our service. We have taken good note of your constructive comments in regards to our room hardware and not being able to provide you with a late check-out and I would like to apologise for the disappointment caused.We look forward to welcoming you back to our Hotel soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona
Pangpangfalankefu
Deluxe Garden Room Non smoking
Stayed in Jul 2024
Business travelers
7 review
2.0/5
Posted on Sep 12, 2024
Very average, low cost performance, not recommended
Original TextTranslated by Google
Response from Property: Dear Pangpangfalankefu, We have well received your various reviews, following your recent stay at Mandarin Oriental, Barcelona, and we thank you for taking the time to share your feedback. We look forward to receiving further information from you.Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona
Shijiezaocan
Deluxe Garden Room Non smoking
Stayed in Dec 2023
Family
8 review
5.0/5
Outstanding
Posted on Feb 23, 2024
The location is super convenient! The hotel facilities are very thoughtful. I experienced the head spa and will never forget it. The breakfast was also very exquisite and delicious!
Original TextTranslated by Google
Response from Property: Dear Guest, We would like to thank you for your ctrip review, following your recent stay at Mandarin Oriental, Barcelona. We very much appreciate your opinion and your feedback. We are happy to learn that you had an enjoyable stay in our beautiful city with us, and that you appreciated our central location, facilities, breakfast and spa. We look forward to welcoming you back to our hotel soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona
Guest User
Deluxe Garden Room Non smoking
Stayed in Jan 2025
Business travelers
44 review
4.0/5
Very Good
Posted on Mar 5, 2025
Smaller cultural east
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for sharing your feedback. We appreciate your perspective and hope that, despite the size, you were still able to enjoy the exceptional service and luxurious experience we strive to provide. Should you return to Barcelona, we would love the opportunity to welcome you again and ensure an even more memorable stay.Best regards,Jean Philippe MoserGeneral ManagerMandarin Oriental, Barcelona
Anonymous User
Deluxe Boulevard Twin Room Non smoking
Stayed in Sep 2023
Family
2 review
3.7/5
Posted on Oct 14, 2023
The room was twenty to thirty square meters, very small, and the view was average. The hotel that costs 8,000 yuan a night is small, but it doesn't even have a bathtub. The sense of design can only be said to be in the eye of the beholder. I can see that a lot of thought has been put into the furniture and lamps. I have bought many of the brands I use, and the quality of the supplies is indeed good. In addition, the service is good and the location is the biggest advantage. Ranked low among the MOs I have lived in.
Original TextTranslated by Google
Response from Property: Dear Guest, We would like to thank you your trip.com and Ctrip reviews, following your recent stay at Mandarin Oriental, Barcelona. We very much appreciate your opinion and your feedback. We are happy to learn that you had an enjoyable stay in our beautiful city with us, and appreciated our central location and service. We have taken good note of your constructive comments in regards to the size of the room, we do dispose of a wide variety of room types with some beautiful suites and we would love the opportunity to welcome you back to Mandarin Oriental, Barcelona.Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona
Linyuebanzi
Mandarin Room Non smoking
Stayed in Sep 2023
Couples
5 review
4.2/5
Very Good
Posted on Oct 6, 2023
It can be seen that it is the best city hotel in Barcelona, but the hardware is still far behind the domestic luxury hotels. The service quality is very high. I disagreed with the request for late check-out, but the rest is quite satisfactory.
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cherry991213
Deluxe Boulevard Twin Room Non smoking
Stayed in Aug 2023
Business travelers
29 review
5.0/5
Outstanding
Posted on Sep 27, 2023
Satisfied, I will stay here next time.
Original TextTranslated by Google
Response from Property: Dear cherry991213, We would like to thank you on for your great trip.com review, following your recent stay at Mandarin Oriental, Barcelona. We are happy to learn that you had an enjoyable stay in our beautiful city with us, and we look forward to welcoming you back to our Hotel soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona
ZHANGXUN 🚀
Deluxe Garden Room Non smoking
Stayed in Jul 2023
Couples
22 review
5.0/5
Outstanding
Posted on Aug 22, 2023
A nice Mandarin Oriental hotel~
Original TextTranslated by Google
Response from Property: Dear ZHANGXUN,We would like to thank you for your great Trip review, following your recent stay at Mandarin Oriental, Barcelona.We are happy to learn that you had a nice stay in our beautiful city with us, and we look forward to welcoming you back to our Hotel soon!Sincerely,Jean Philippe MoserGeneral Manager