Holiday Inn Express Edinburgh - City West

Holiday Inn Express Edinburgh - City West Reviews

Holiday Inn Express Edinburgh - City West

107 Queensferry Rd, Edinburgh, EH4 3HL, United KingdomSee Hotel Details
Holiday Inn Express Edinburgh - City West
Holiday Inn Express Edinburgh - City WestHoliday Inn Express Edinburgh - City WestHoliday Inn Express Edinburgh - City West
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

8.6/10
Very Good
122 review
Verified reviews
Location8.6
Amenities8.3
Service8.7
Cleanliness8.7
Filter by:
Sort by:
All reviews(122)
Positive reviews(111)
Reviews with photos/video(35)
Awesome stay(27)
Awesome rooms(26)
Clean and tidy(24)
Near shopping area(10)
Loved the view(9)
Convenient for shopping(8)
Friendly front desk staff(7)
Comfortable bed(6)
Negative reviews(11)
Wilawan
Standard Room with Double Bed
Stayed in May 2025
Couple
17 review
9.5/10
Amazing
Posted on Jul 6, 2025
Hotel has a good location. You can take a bus into town or walking takes about 30 minutes. There is a community mall opposite from hotel. Parking is £10 per day for hotel guest. My room has very good view of Edinburg.
Response from Property: Thanks for your lovely review, Wilawan.We look forward to seeing you again.All the best, Kirsty - Hotel Manager
Dvill travels
Standard Room with Double Bed
Stayed in Jan 2025
Family
4 review
9.5/10
Amazing
Posted on Feb 5, 2025
Location is good just a bus a way from Jonny walker / princess st. Only 8 stops. All staffs are friendly and very helpful. Thank you to all team Receptionist Andre and Reception Supervisor Allan. Breakfast is good, room was very spacious, Highly recommended. Definitely will stay here again
Anonymous User
Double Room With Shower
Stayed in Dec 2024
Couple
1 review
6.5/10
Posted on Feb 2, 2025
Overall the stay was good but there were some issues like no heating in the room(had to bring heaters) and no telephone was available(had to go to the reception to get anything).
danish zafar
Double Room With Shower
Stayed in Dec 2024
Couple
4 review
10/10
Outstanding
Posted on Jan 10, 2025
I had a fantastic stay at this hotel! The staff were incredibly friendly and helpful, making check-in a breeze. My room was clean, comfortable, and well-appointed, with a lovely view. The amenities, including the breakfast buffet, exceeded my expectations. I highly recommend this hotel for anyone looking for a relaxing getaway!
Guest User
Standard Room with Double Bed
Stayed in May 2025
Business traveler
6 review
8.0/10
Very Good
Posted on Jul 24, 2025
Book the room 2 hours before check in, arrived and was given twin bedroom not as per booking. Front desk politely address the issue, had to contact Trip to sort out the issue. Eventually accept the room with compensation for not getting the room type booked due to overbooked. Breakfast, parking and atmosphere was good in this hotel.
Response from Property: Thanks for the amazing rating. We appreciate the feedback and apologise for the inconvenience caused by this. Please feel free to drop us a message so we can discuss this. All the best, Kirsty - Hotel Manager
Lilymay
Standard Room With Double Bed And Sofa Bed
Stayed in May 2025
Family
3 review
9.0/10
Great
Posted on Jun 6, 2025
good value as they supply free breakfast. location not bad, 3 mins walk to bus station, 20mins to city center.
Response from Property: Thanks for the review, Lilymay.We take pride in the quality of our food and hope that we can continue delivering great-tasting meals. We're glad our location suited your needs.All the best,Kirsty - Hotel Manager
孙～～
Double Room - Disability Access
Stayed in May 2025
Family
3 review
5.5/10
Posted on Jun 15, 2025
The bathroom can not be used easily. The service of the reception is awful
Response from Property: Thanks for the review.We appreciate you choosing to stay with us. We're sorry that the service didn't live up to the standard we're known for. We will share your feedback with the team to make sure that we do better. Please speak to our team if you have any issues with your room.All the best,Kirsty - Hotel Manager
Aminkhan
Standard Room with Double Bed
Stayed in Mar 2025
Couple
2 review
5.5/10
Posted on Apr 17, 2025
Not a optional breakfast but it was ok for stay one night and sleep on Thank you
Response from Property: Thanks for the review, Aminkhan.Kirsty - Hotel Manager
Kyle_McPherson
Standard Room with Double Bed
Stayed in Dec 2024
Couple
6 review
6.5/10
Posted on Jan 20, 2025
Further from city centre than anticipated - about 20 min bus ride to Princes Street. Had all usual amenities except conditioner in the bathroom and tv didn't always have signal. Good for price point and would book again.
Response from Property: Thanks for your feedback, Kyle.All the best, Kirsty - Hotel Operations Manager
Deep
Double Room With Shower
Stayed in Oct 2024
Couple
2 review
8.0/10
Very Good
Posted on Dec 27, 2024
The accommodation was affordable and one direct bus ride away from the city centre and major attractions. Rooms were clean and cozy. The breakfast spread was great too.
Response from Property: Thank you so much for your review of our hotel. It's great to hear you enjoyed your stay with us. We hope you will visit us again. Sincerely,Kirsty - Hotel Operations Manager
Nan
Double Room With Shower
Stayed in Feb 2024
Solo traveler
5 review
7.5/10
Posted on Mar 28, 2024
Great. And breakfast is very delicious. Um The attitude of Service staff is very nice.
Response from Property: Thanks for your review.See you soon
Guest User
Standard Room With Double Bed And Sofa Bed
Stayed in Dec 2024
Family
3 review
10/10
Outstanding
Posted on Apr 16, 2025
Great location, decent room size. Wonderful service
Guest User
Standard Room with Double Bed
Stayed in May 2025
Business traveler
1 review
7.5/10
Posted on Jun 3, 2025
Not fantastic customer service.
Response from Property: Thanks for the review, Guest User.We're sorry that the service didn't live up to the standard we're known for. We will share your feedback with the team to make sure that we do better.All the best,Kirsty - Hotel Manager
Juichi
Standard Room with Double Bed
Stayed in Feb 2025
Couple
2 review
10/10
Outstanding
Posted on Apr 17, 2025
It's clean and close to the airport, nice!
Guest User
Standard Room With Double Bed And Sofa Bed
Stayed in May 2025
Family
3 review
9.0/10
Great
Posted on Jul 1, 2025
Good hotel and location 
Response from Property: We're pleased to read that you enjoyed your stay with us, Guest User.We're so pleased to read that you liked our hotel and its location.We hope to welcome you back with us again soon.All the best,Kurt - Hotel Manager