Crowne Plaza Perth

Crowne Plaza Perth Reviews

Crowne Plaza Perth

54 Terrace Rd, East Perth, Western Australia, 6004, AustraliaView Hotel Details
Crowne Plaza Perth
Crowne Plaza PerthCrowne Plaza PerthCrowne Plaza Perth
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Crowne Plaza Perth Guest Reviews

4.1/5
Very Good
125 review
Verified reviews
Location4.2
Amenities4.1
Service4.1
Cleanliness4.1
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All reviews(125)
Positive reviews(22)
Reviews with photos/video(6)
Friendly staff(9)
Clean and tidy(6)
Awesome stay(6)
Great location(5)
Loved the view(4)
Negative reviews(3)
Guest User
Standard Queen Room Balcony River View
Stayed in Nov 2024
Couples
2 review
2.7/5
Posted on Dec 30, 2024
They kicked us out at 2am in the morning. They went into our room when we were out. And the female Asian manager is a rude condescending beast of a woman who is unreasonable and I wouldn't let my dog stay there let alone stay there again.
Response from Property: Thank you for your feedback. We regret to hear about your dissatisfaction with your stay and would like to address your concerns.Our team is committed to ensuring all our guests have a peaceful and enjoyable experience. Unfortunately, during your stay, our Night Manager had to intervene due to repeated noise complaints from other guests and a violation of our late-night visitor policy. Despite multiple warnings, the disruptive behavior continued, leaving us with no choice but to ask you to leave the property to uphold the comfort and well-being of all our guests.We understand that this situation may have been upsetting, but our policies are in place to ensure a respectful and enjoyable environment for everyone. If you’d like to discuss this matter further, please don’t hesitate to reach out directly.
Wee
Premium Two Double Room
Stayed in Mar 2024
Family
1 review
3.7/5
Posted on Apr 19, 2024
Cons: The TV doesn’t have Netflix or YouTube etc. There’s only one cartoon channel to keep the kids entertained. The bathtub area does not have shower head. Only a low-height tap so u need to walk over to the shower area to rinse the soap off. Pros: room is quiet even though we stay at level one. There r 2 washers and 2 dryers free for guests to use. The beds have wheels so I can easily roll one of the beds to be against the wall, since my toddler tends to fall off the bed when sleeping.
Guest User
Premium 2 Double 1 Single Room
Stayed in May 2024
Family
13 review
5.0/5
Outstanding
Posted on Jul 18, 2024
friendly and warm front desk staff. clean and a convenient hotel with a beautiful view
Guest User
Standard Queen Room with Balcony
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 28, 2024
Great service and location
John
Premium Two Double Room
Stayed in Dec 2023
Family
1 review
3.2/5
Posted on Jan 6, 2024
Nice Staff hotel clean location ok. Hotel needs a face lift. Pool area very average. Not much parking
Guest User
Standard Queen Room Balcony High River View
Stayed in Dec 2024
Couples
5 review
4.0/5
Very Good
Posted on Jan 12, 2025
Good hotel for the price
Guest User
Premium 2 Double 1 Single Room
Stayed in Nov 2023
Family
8 review
5.0/5
Outstanding
Posted on Dec 27, 2023
Very clean. Friendly staffs. Easy access to shops. Parking is very limited. Had to park on the streets, luckily its on public holidays xmas days and boxing days.
Wyatt Tang
Premium Queen Room
Stayed in Mar 2023
Solo travelers
5 review
5.0/5
Outstanding
Posted on May 28, 2023
Spacious bathroom, corner windows with the sea view. Friendly and helpful staff. Nice and quiet neighbourhood.
Hongzhi
Premium Queen Room
Stayed in Feb 2023
Family
24 review
5.0/5
Outstanding
Posted on Mar 14, 2023
Excellent service. Good location.. Everything is good. However, the lift is abit slow hahaha
Anonymous User
Standard Room
Stayed in Oct 2022
Solo travelers
1 review
4.7/5
Amazing
Posted on Nov 9, 2022
Very comfortable stay at this older but well kept hotel. Perfect location overlooking Swan River, easy walk to riverside & centre. Great service, very helpful staff, good sized rooms, cleaned daily, comfortable beds. Small but usable gym leading to sunny pool area, complimentary laundry. Altogether, great value.
Guest User
Premium Two Double Room
Stayed in Jul 2022
Couples
1 review
5.0/5
Outstanding
Posted on Sep 4, 2022
Clean and tidy. Attentive staff who were most helpful. Great location for exploring Central Perth
Anonymous User
Standard Queen Room Balcony River View
Stayed in Aug 2022
Solo travelers
9 review
5.0/5
Outstanding
Posted on Dec 13, 2022
Excellent stay with scenic views and greens. Sunset can be seen too
Guest User
Premium Two Double Room
Stayed in May 2022
Couples
3 review
5.0/5
Outstanding
Posted on Jun 30, 2022
While not dead centre of the CBD, the hotel is within an easy 5 minute walk of it. But, the hotel's location is right opposite the Swan River and has lots of free overnight parking right outside, now that's a real bonus! The rooms are larger than most 5 star hotels we've stayed in and they are very clean, with comfortable beds. The hotel staff are very attentive and the facilities (pool, restaurant and bar) are pretty good. My wife and I have stayed at almost all of the 4 and 5 star hotels in Perth and while the Crown Plaza is rated as a 4 star, it is now our hotel of choice due to its value for money when compared to all of its competitors. So, if you're savvy, you won't go wrong staying here!
Teresa
Standard Queen Room Balcony River View
Stayed in Sep 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 30, 2023
Great
Guest User
Standard Queen Room with Balcony
Stayed in Dec 2024
Travel with friends
14 review
4.0/5
Very Good
Posted on Feb 25, 2025
The neighborhood is very quiet
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